Stax

FEBRUARY 26, 2024

We can see this trend in action in the realm of payment processing with the advent of recurring payments, also known as automatic payments. Industry data shows that subscription-based businesses are growing 3.7x So, let’s dive into the realm of recurring payments and how they can benefit your business.

Payment Services 88

Payment Services Payment Features Merchant Services Payment Methods 88

SaaStr

MAY 1, 2021

You get all the cash up-front, and your churn almost by definition goes down. Because the earliest chance the customer has to churn is 12 months hence. Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved. It’s just such a huge benefit.

Payment Features 296

Payment Features Scale SMB Churn 296

SaaStr

MARCH 31, 2021

Even if a lot of the revenue isn’t truly recurring SaaS revenue. “We define ARR as annualized invoiced amounts per solution sku from subscription licenses and maintenance obligations assuming no increases or reductions in their subscriptions.” The gross churn is only 3% a year, before upsells.

Outsourcing Services 361

Outsourcing Services Outsourced Development Payment Features Cloud 361

SaaStr

NOVEMBER 17, 2022

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

Banking 236

Banking Payment Features Venture Capital Subscription 236

Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it. What is CardPointe?

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

SaaStr

JANUARY 14, 2021

Reducing churn in SaaS, along with increasing new ARR is the backbone to growing your business. In this guide, Andrea Webb, the SVP of Customer Success & Retention at Solarwinds , and Tim Willey, the SVP of Commercial Strategy & Operations at ForgeRock , share their tips for understanding and combating churn. .

Churn 190

Churn Customer Success Payment Features Subscription 190

SaaStr

JANUARY 24, 2022

With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. Let’s say you receive a contract from a customer that outlines they will pay you $100 for the monthly subscription with an invoice of terms Net 30.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. The most potent benefit of the subscription-based business model is that companies are guaranteed a fixed revenue stream—if they can retain their customers or subscribers.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

SaaStr

NOVEMBER 1, 2024

Annual contracts combined with prepaid cash are a huge benefit, when done right: You get all the cash up-front (this is how I went cash-flow positive in fact) — IF you can collect it a timely fashion; and Your churn almost by definition goes down, at least nominal churn. Think about yourself as a consumer.

Payment Features 228

Payment Features SaaS Churn Pricing 228

Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. But managing subscriptions effectively and freeing up time and resources for expansion is no picnic. In a subscription business model, customers pay a recurring fee in exchange for a product or service.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

SaaStr

APRIL 17, 2021

Monetizing ecommerce via subscriptions, but not payment processing. Rather, it charges for software subscriptions to take payments on its websites. But perhaps not that uncommon for higher-churn SMB categories. Most higher-churn SaaS companies seem to obscure, or at least, not highlight any NRR below 100%.

Payment Methods 338

Payment Methods Merchant Services Payments Payment Services 338

SaaStr

DECEMBER 4, 2023

About a quarter of customers do churn because of a lack of these options. During that same price increase time period, they reduced churn by 60% because of this flexible pricing structure. Customers you acquire through heavy discounting are more likely to churn in the long run. to find out what was going on.

SaaS Payments 232

SaaS Payments Payment Services Payments Payment Features 232

Subscription Flow

OCTOBER 2, 2024

For subscription-based businesses, revenue leakage means the waste of potential capital which has been rightfully earned. The causes behind this gap range from errors in subscription handling to recurring billing inefficiencies. Boasting revenue is the central goal for subscription-based businesses.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

FastSpring

JANUARY 10, 2023

Chargebee: Supports Complex Subscription Management. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform. Wave: Invoicing and Accounting Software for Small Businesses. Fully Compliant, Custom Trial and Subscription Options (Without Writing Code).

Payment Solutions 109

Payment Solutions Payment Features Payment Methods Software Review 109

SaaStr

JUNE 12, 2021

Since the dawn of the age of the subscription, forcing people to keep paying to use some small part of a web service has been a common strategy. And making it hard to leave a subscription has probably been a strategy employed by some since the very first gym opened. If a customer churns, what about embedded assets?

Scale 305

Scale Social Media Churn Payment Features 305

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 120

Payment Services Merchant Services Payment Methods SaaS Payments 120

SaaStr

JUNE 28, 2021

This probably makes sense if your churn is low / NRR is 100%+. And make sure they have SaaS experience, or they won’t understand how cash flows in a recurring revenue model. So many startups that invoice customers get in trouble on collections, and fall too far behind actually get paid. This sounds about right.

Sales Hiring 325

Sales Hiring Scale Payment Features Finance 325

SaaStr

JANUARY 11, 2024

and so deeply embedded in the fabric of our customers’ businesses that they’d never churn. Sometimes in great ways — forcing B2C subscription businesses to relentlessly provide a great end-user experience. Well, we do all track NRR, churn and hopefully GRR too. To be so valuable, so cost-effective. But in SaaS?

Retention 282

Retention B2C B2B Churn 282

Blulogix

MARCH 25, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Navigating Financial Process Complexity in B2B Subscriptions The financial backbone of B2B subscription models rests on efficiently managing complex processes spanning billing, payments, revenue recognition, and reporting.

Payment Services 94

Payment Services Payment Features B2B Payments 94

SaaStr

APRIL 20, 2020

The last thing anyone needs is another CRM, another invoicing app, another quoting tool, another recruiting app, etc. And if churn has grown due to tougher times? And Aren’t Completely Out of Money. It’s almost impossible to get anyone to buy any new business web services. But again, SaaS compounds. Fight through it.

Scale 310

Scale Payment Features Engineering Product Marketing 310

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 124

Payment Methods Merchant Services Payment Services Payments 124

Subscription Flow

MARCH 1, 2024

Keeping all of this in mind, in this blog we will first be talking about what is ClickFunnels, how exactly does it work, what are some of the best payment gateway for ClickFunnels, and lastly how does it integrate with SubscriptionFlow and how does the integration work.

Payment Services 105

Payment Services Payments Payment Methods Merchant Services 105

FastSpring

NOVEMBER 2, 2023

We are excited to share the release of three new groundbreaking features designed to turbocharge your subscription revenue! They also complement several other subscription focused capabilities we have released over 2023. Check out our announcements for the Proration Preview and Subscription Plan Change History APIs. Interested?

Payment Features 139

Payment Features Subscription Payment Methods Payment Solutions 139

SaaStr

MAY 8, 2022

10 Rules for Defining Churn with SVP of Customer Success & Retention at Solarwinds, Andrea Webb, and SVP of Commercial Strategy & Operations at ForgeRock, Tim Willey. Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie.

Scale 246

Scale Engineering Payment Features Sales 246

Sage Intacct

JUNE 14, 2022

If you’re a SaaS finance leader, your churn rate (the number of subscription cancellations you receive over a given period) is one of your most valuable performance SaaS metrics to track and improve.

Churn 145

Churn Retention Revenue Finance 145

SaaStr

OCTOBER 21, 2023

Once the customers get large enough, and you have a brand … in the enterprise, for six figure deals … almost all will want to pay annually via invoice. The more onboarding there is, the higher the churn you’ll see in monthly deals. Most would rather skip the discount and pay less now.

Data 232

Data SMB Payment Features Churn 232

Clouded Judgement

JUNE 19, 2024

It is calculated by taking the annual recurring revenue of a cohort of customers from 1 year ago, and comparing it to the current annual recurring revenue of that same set of customers (even if you experienced churn). To calculate implied ARR I take the subscription revenue in a quarter and multiply it by 4.

Cloud 315

Cloud GCP(Google Cloud Platform) Software Azure 315

Blulogix

APRIL 12, 2024

The intricate nature of subscription models can indeed be a formidable maze, but with the right strategies, businesses can turn these complexities into substantial advantages. Strategic Insights Through Data Analysis Complex subscription models generate vast amounts of data, from customer usage patterns to billing preferences.

Payment Features 94

Payment Features Subscription B2B Payments 94

SaaStr

FEBRUARY 28, 2019

So we sent them an invoice for $60k, and our champion went … ballistic. He told me he had taken a big risk on us, and just getting an invoice out of the blue with a 600% price increase “was just not OK” He was right. Price increases on existing customers always lead to churn. He called me almost immediately.

Pricing 224

Pricing Payment Features B2C Churn 224

SaaStr

MAY 23, 2022

Some of your churn you really can’t do anything about, but at least half the time, you can save the customer if you just show up or show up more often. No matter what the contract says, get the renewal invoice out at least 60 days prior to expiration and ask for payment no later than the contract end date.

Sales Hiring 291

Sales Hiring Management Airlines Venture Capital 291

SaaStr

MARCH 21, 2022

You get all the cash up-front (this is how I went cash-flow positive in fact), and your churn almost by definition goes down. Because the earliest chance the customer has to churn is 12 months hence. Annual contracts combined with prepaid cash are a huge benefit. Get them whenever possible. It’s a false choice.

SaaS Payments 215

SaaS Payments Payment Services Payment Features SaaS 215

SaaStr

MAY 8, 2021

Monthly invoices can make things even worse, of course. But getting paid in a simple ACH or credit card payment each month can be magical. Annual deals mask churn. You may like annual deals for a second reason — they take a year to churn. Annual deals can create unnecessary customer friction.

SaaS Payments 277

SaaS Payments Payment Services Scale Payments 277

Stax

JANUARY 29, 2024

As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices. TL;DR A billing platform is a comprehensive system facilitating subscription management, recurring billing, revenue recognition, payment gateways, analytics, and dunning processes.

Stax 88

Stax Payments Payment Services Payment Features 88

FastSpring

JANUARY 31, 2023

Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Flexible subscription management and recurring billing tools.

Payment Services 112

Payment Services Payment Methods Merchant Services Software Review 112

Intercom, Inc.

AUGUST 27, 2020

?. The subscription model has revolutionized virtually every industry. Customer acquisition costs are rising , churn is every company’s poison pill, and the competition is relentless. Success in the subscription economy isn’t about having the best product; it’s about having the strongest customer relationships. Over the last 7.5

Scale 211

Scale Payments Payment Features Subscription 211

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130