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This is a good place to start, but there are more ways to reduce churn due to failed payments. FastSpring helps you proactively minimize payment failures and reduce churn with: Proactive notifications (e.g., You can read more about how one of our customers reduced churn by 50% in this case study. Stripe, PayPal, etc.).
But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. This convenience reduces the chances of churn and promotes long-term customer retention. Real-time insights.
The great thing about an ACH PayFac solution like Stax Connect is that SaaS companies or ISVs can embed ACH payments in their software easily and own (also, white label) the payment experience. This is pretty much similar to the service that PayPal offers. To learn how Stax Connect can help, contact the team for a consultation now!
Challenges in Recurring Payments One of the significant challenges in recurring payments is managing customer churn. Most forms of payment, including mobile wallets, PayPal, ACH transfers, and many more can be set up as a recurring payment with your payment processor. Get in touch!
A robust subscription management platform is essential to reducing admin and ensuring positive customer experiences that keep churn rates low. Stripe, PayPal, Zuora) as well as automated dunning management and credit card retries to avoid involuntary leakage from your funnel.
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