Remove Churn Remove Sales Recruiting Remove Technical Review
article thumbnail

“Talk to You in 2025”: When There Isn’t Budget

SaaStr

It’s the most common objection you’ll get in SaaS sales … Not Right Now. Every business is mostly running OK already with its tech stack, and it’s unlikely your little app, alone, is going to change the revenue/profits course of any customer. I had about $400k a year when I was a VP at a Fortune 500 Tech Company.

article thumbnail

The SaaS Trust Crisis with Godard Abel (Video + Transcript)

SaaStr

Just last month, we had over five million SaaS and software buyers, coming to G2, to find trusted SaaS solutions, and what those software buyers are looking at on G2, are trusted peer reviews. And what we’re seeing is that businesses are really scrutinizing their existing technology stack.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

One is your churn. SaaS businesses have churn. Churn, think we’re all familiar with what churn is. Churn defines your average lifetime of your customer. We talked about churn. Five percent monthly churn gives you a 20 month average lifetime. MRR, obviously. Average Revenue per Customer.

article thumbnail

The Best of SaaS at YCombinator: A Deep Dive with the CEOs of Gusto, Amplitude and Plangrid (Video + Transcript)

SaaStr

You can be like, “OK, our culture is we’re going to work super hard, and churn out a lot of features, and sell a lot of product.” When you start a tech company, you give equity to your employees. I want to come be your VP of sales and, you’re going to meet me for the first time. You hire a search firm.

article thumbnail

Even More of SaaStr’s Most Respected Leaders Unveiled!

SaaStr

He rises to number ten on our list due to the high session average and initial bookmarks by our attendees. Gainsight’s customer success software empowers companies to increase revenue and decrease customer churn. Nick Mehta’s tenure in tech began as co-founder and VP of marketing for Chipshot.com which he founded in 1998.

article thumbnail

How a Sales Coaching Platform Can Affect Employee Retention

Sales Hacker

Strong sales reps are the lifeblood of your business and how you choose to invest in them matters. For frontline sales managers, attributes like competency, quality of work, ease of execution, and length of contribution indicate reps’ overall job success, but you can’t rely on those inputs to tell you if they are personally satisfied.

article thumbnail

“Land, Expand, Explode: How to Win the Long-Game in SaaS” Egnyte Chief Customer Officer and Co-Founder Rajesh Ram (Video + Transcript)

SaaStr

Rajesh is going to walk you through the key elements of winning the long game in SaaS – how to win customers, how to create long-term relationships, and how to avoid churn. We’ve been in business for a little over a decade, and what we help our customers do is manage their content i.e., files and move them to the cloud.