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The Ultimate Guide to Software Customer Churn

Stax

The average churn rate for the software industry as a whole is 14%. Thats actually one of the lowest churn rates across all industries. That said, industry experts agree that your SaaS companys goal churn should be below 2%. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.

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Empowering Your Business with Stax Bill: A Comprehensive Guide to Billing Platforms

Stax

However, staying focused on the big picture can be challenging if your business is bogged down by repetitive payments and intricate billing procedures—both common hurdles for a billing system with inadequate functionality. Stax Bill simplifies invoice and subscription billing management by automating manual financial processes.

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Unearned Revenue: What it is and What it Means for Subscription Businesses

Stax

This is important for subscription businesses due to recurring advance payments. Effective management of unearned revenue involves cash flow forecasting, using the right accounting software, and mitigating the risks associated with subscription churn. Learn More What is Unearned Revenue?

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Know Your Customer (KYC): What It Is and How to Comply

Stax

KYC’s three main components are the customer identification program (CIP), which was imposed by the USA Patriot Act in 2011; customer due diligence (CDD); and regular monitoring of the customer’s account and activities, which is also called enhanced due diligence (EDD). In the U.S.,

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How to Find the Best SaaS Billing Platform: A Complete Guide

Stax

In this guide, we’re going to cover what companies need to consider when choosing a SaaS billing platform—and how Stax Connect makes this process simple. This includes subscription management, revenue recognition, dunning management, integrations with other business systems, fraud prevention, and more. Adaptive pricing strategies.

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How to Streamline Your SaaS Clients’ Merchant Underwriting Process—and Improve Adoption Rates

Stax

SaaS companies can avoid having to integrate their software with that of gateways and banks, undergo thorough merchant underwriting, and submit mountains of documents by working with a trusted PayFac like Stax to make their software more comprehensive for their clients. This system works very well for SaaS providers.

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What is the Quote to Cash Process and How Do You Implement It?

Stax

Metrics like churn rate, average order entry time, RFP win rate, % of orders delivered in time & in full, revenue, MOM profit margins, and more will help you develop a clear picture of how well your new QTC system is performing. Risk of errors due to complexity. Billing and invoicing software (e.g.,