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The Ultimate Guide to Software Customer Churn

Stax

The average churn rate for the software industry as a whole is 14%. Thats actually one of the lowest churn rates across all industries. That said, industry experts agree that your SaaS companys goal churn should be below 2%. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.

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How to Scale SaaS Growth and Optimize SaaS Operations: 7 Essential Tips

Stax

This is what SaaS applications call “user churn,” and it can affect their monthly recurring revenue (MRR) , as well as their annual recurring revenue (ARR). Churn rate. Churn is the percentage of customers that end their subscriptions within a certain amount of time. Customer lifetime value.

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What Every ISV and SaaS Company Needs to Know When Switching to a New Payments Partner

Stax

That’s why it’s not uncommon for SaaS companies and ISVs to find payment partners (like Stax Connect) who can help them implement payment services. We caught up with Stax Connect’s payment experts to shed some light on everything you need to know when switching to a new payments partner. to avoid pain points).

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How to Find the Best SaaS Billing Platform: A Complete Guide

Stax

In this guide, we’re going to cover what companies need to consider when choosing a SaaS billing platform—and how Stax Connect makes this process simple. Key Benefits of Automated SaaS Billing Systems Embracing automation with solutions like Stax Bill enables more efficient and accurate subscription management. Real-time insights.

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Vertical SaaS vs Horizontal SaaS: 8 Differences and Similarities

Stax

To achieve this, vertical SaaS products bring in experts from niche markets to develop industry-specific features, ensure compliance with industry standards or regulations, and integrate with key business platforms that are standard within that industry. The vertical software market has developed much more slowly than horizontal software.