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High NRR is magical, but NRR as a metric isn’t a GAAP metric. But it leans in big with a sales-driven motion of big customers as their accounts scale. #7. Still, they waited, and they have one of the highest public multiples in SaaS and Cloud. Efficiency is a complicated metric. Revenue growth.
High NRR is magical, but NRR as a metric isn’t a GAAP metric. As you build up a great sales team, they’ll get better at getting revenue up front, and that’s great up to a point. Some people want to move to a PLG model because they think it’s cheaper than Enterprise sales. But you know what isn’t? Revenue growth.
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