Intercom, Inc.

APRIL 19, 2018

That includes all of our cloud strategy, cloud operations, backend engineering, IT and security. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor. Ciaran, our CTO , came up with this magical line. Who do we outsource to?

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

APRIL 4, 2019

Join us for a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations, as we discuss the most common and emerging challenges facing SaaS companies today for both technical and non-technical backgrounds. Eyal Manor – VP, Engineering @ Google Cloud. They wanted real-time results.

Cloud 173

Cloud Scale Trends Machine Learning 173

SaaStr

NOVEMBER 11, 2022

They have service and all this, but the second cloud for them was sales. Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. Your core models for sales, for marketing spend, for hiring and engineering and product. It’s not that hard.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions. and onboarding new customers.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 169

Scale Scaling CTO Hire Part-Time VPE 169

SaaStr

JUNE 26, 2024

MongoDB was down 23%, a great Cloud stock consistently growing in the 30s. Growth is still good for them, but they had no net new customers last quarter. Deals are contracting, not because of layoffs, but because people are managing budgets so tightly. Are brand-new companies that seem epic with no revenue really worth $1.5B

CTO Hire 144

CTO Hire AI Venture Capital Sales Hiring 144

SaaStr

AUGUST 22, 2020

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We’re already in this like a new gen.” This is a new workflow, isn’t it?

Sales Recruiting 210

Sales Recruiting Cloud CTO Hire Sales Hiring 210

Intercom, Inc.

OCTOBER 31, 2019

Dee: And you’ve worked in the industry for more than 22 years, so you have an incredible insight into the expansion of cloud networks, enterprise and data center technologies. Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. That was actually a pretty tall order at the time.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

SaaStr

NOVEMBER 13, 2020

I wanted to have another fun, informal conversation with, one of, I think, the most insightful and smartest cloud investors, Sunil Dhaliwal. Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. If I get picked, do I want the more experienced partner, the new partner?

Sales Recruiting 219

Sales Recruiting Development Team Review Technical Review Sales Hiring 219

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Scale 211

Scale Software Review compliance Technical Review 211

Andreessen Horowitz

DECEMBER 4, 2023

To improve the efficiency of spend on cost of goods sold (COGS), most growth-stage leaders can optimize seat-based spend or renegotiate consumption-based contracts in a quarter or 2. In typical market conditions, new customers may be clamoring for new features. And finding inefficiencies in overhead (e.g.,

Underperforming Technical Team 120

Underperforming Technical Team Benchmarks CTO Hire New CTO 120

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Major challenges facing a new CEO [19:40]. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract.

Scale 119

Scale CTO Hire CTO Coach Scaling 119

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

BetterCloud

AUGUST 6, 2021

A couple of weeks ago, we launched a new podcast called SaaSOps Leaders With David Politis. I just knew there was always going to be something new to learn and I wasn’t going to get stagnant in it. ” At that time, I said, “You know what, I think I really want to become a CIO or CTO.”

Technology 98

Technology CTO Coach CTO Hire New CTO 98

SaaStr

MAY 2, 2019

We replace on-prem software and hardware with a pure cloud solution. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Vlad: So what’s the new reality? And it was like, okay, rather than stretch a few dollars, how do you compress your time?

Scale 204

Scale Business Sales Hiring CTO Hire 204

Baremetrics

MARCH 16, 2021

Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. With this popularization of blockchain came an influx of new users that caused infrastructure issues for websites interacting with the Ethereum blockchain. Table of Contents. is the third and most advanced generation of the Internet.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Hire Game Changers to Propel Growth. Here are 10 lessons we extracted from them. Full post. .

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

OPEXEngine

JUNE 16, 2020

The 90-Day Rule , which argues that new managers need to be decisive about who stays on the teams they inherit. Most of the time, in my experience, VCs run in advice/support mode, but if a company starts to have continual performance problems, is considering a new financing, or evaluating potential exit opportunities (e.g.,

Sales Hiring 59

Sales Hiring CTO Hire Venture Capital Technical Advisors 59

Sales Hacker

MAY 5, 2021

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps.

Scale 121

Scale Technical Cofounder Technical Advisors Sales Hiring 121

Baremetrics

DECEMBER 7, 2023

What’s their new CAC Payback Time? New Gross Margins? You’ll need Cost of Revenue to calculate your Gross Margin, which in turn you need to calculate Customer Lifetime Value (LTV), Customer Acquisition Cost (CAC) Payback Time and to understand your company’s unit economics in general. Let’s start with Payroll – Support.

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

Upscope

JANUARY 5, 2020

If only we had figured out how to explain to people why they needed cloud storage :-(." My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? It has some unique new features, though it's not positioned around those.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Second, cloud-hosted SaaS apps meet “consumerized” technology buyers via a freemium sales models. This is not new.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

Sales Hacker

JANUARY 21, 2020

Most recently, he started and founded Upserve and grew it to become one of the largest cloud-based point-of-sale platforms for full-service restaurants in the US with over 10,000 restaurant customers and a payments platform processing over $12 billion in annual volume. We were part of the office of the CTO.

Payment Methods 62

Payment Methods Scale CTO Coach SMB 62

Crafty CTO

JUNE 9, 2024

As I was mulling this, I came across a pair of new Vision examples in the OpenAI Cookbook. That led me down one final rabbit hole, but a very useful one, as I soon realized that Framework was a perfect fit for one of my fractional CTO client’s “data science reporting and dashboard” needs. No worries!

Data 52

Data CTO Hire Cloud New CTO 52

SmartKarrot

FEBRUARY 16, 2022

Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Byron Deeter is a partner at Bessemer Venture Partners and is an investor in SaaS and Cloud. He co-authored Bessemer’s iconic cloud computing and state of cloud report. Casey Winters. David Skok.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And at that same time I met two Stanford computer science students. And so we started building a cloud solution, but it was a long arduous journey. It’s in the cloud. This was in 1997, and I spent two years.

Sales Recruiting 231

Sales Recruiting VP of Engineering Scale SaaS Payments 231

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 210

Scale Enterprise Scaling Sales Hiring 210

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. We have a lot of technology trends, so cloud was pivotal.

Technical Advisors 227

Technical Advisors Scale Sales Hiring Sales Recruiting 227

SaaStr

JANUARY 17, 2020

Ep: 299: Yousuf Khan is the Chief Information Officer @ Automation Anywhere, the only web-based and cloud-native RPA platform. What other elements of the contract should startups really spend a lot of time focusing on? What can they do to enforce a sense of urgency when signing new clients?

CTO Hire 173

CTO Hire compliance Scale Startup 173

SaaStr

JANUARY 10, 2020

How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Let’s hire an amazing VP of product who’s going to answer this question for us and kind of have the frameworks to do it.

Sales Hiring 162

Sales Hiring Outsourcing Services Scale CTO Hire 162

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision.

B2B 173

B2B B2C Scale New CTO 173

Andreessen Horowitz

MARCH 20, 2024

And a lot of the time, GPT-3 could not write as good of an answer as what the best human answer was that had been written, but it could write an answer instantly to any question. The constraint for Quora had always been the amount of time that high-quality answer writers had to answer questions. David George: Sure. Yeah, of course.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Sales Hacker

MARCH 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell.

Scale 81

Scale Technical Advisors Sales Hiring Technical Review 81

Scytale

OCTOBER 21, 2024

It’s particularly relevant for SaaS companies, cloud providers, and tech-based services that manage sensitive client data. Well, the good news is they’re essentially the same: both indicate that your company adheres to SOC 2’s security standards and guidelines. Uh-oh, now what? For some, that’s an instant deal-breaker.

Technical Review 52

Technical Review Scale compliance CTO Hire 52

Sales Hacker

DECEMBER 10, 2024

Trusted by GTM leaders at the likes of Snowflake Five9 and Google Cloud to improve GTM efficiency. It’s in New York. The other thing is, I live in New Orleans. Levelset was the only venture-backed company in New Orleans. Let’s go hire somebody. Why HG Insights? I remember there was this podcast.

Scale 114

Scale Sales Hiring Scaling CTO Coach 114

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? When is the right time to sell a startup?

VP of Engineering 155

VP of Engineering CTO Hire Technical Review Sales Hiring 155