Intercom, Inc.

MARCH 23, 2022

“We’ve been able to use Intercom to address the customer base, the questions we’re getting from them, at scale. We announced our Premier Services program. We believe that Intercom can help any company, of any size, to engage people throughout the customer journey.

Scale 220

Scale DevOps as a Service Communication Scaling 220

CloudGeometry

MARCH 22, 2022

DevOps has largely completed the evolution of systems monitoring from the datacenter/IT worldview to what is commonly referred to as observability. It turns out that software delivery velocity has been proven to correlate with greater business success. As it turns out, SaaS operational platform metrics are also abundant.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

SaaStr

JUNE 27, 2019

We tend to find that there are three key technology initiatives that we can help our customers with when they’re undergoing a digital transformation. The first is a migration to the cloud. The second is adoption of DevOps practices, and the third is a focus on a digital customer experience. So that changed a lot.

Scale 238

Scale Enterprise Scaling Sales Hiring 238

OPEXEngine

OCTOBER 5, 2021

The shift to cloud-based subscription models is creating even more value in a thriving sector. But while software’s success in the marketplace has lifted the valuations of software companies, our analysis suggests that some firms may still be undervalued. Embrace the cloud operating model. Sticky after all.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

CustomerSuccessBox

FEBRUARY 28, 2022

Snowflake is a cloud platform that abolishes the need for an individual data warehouse system allowing secure sharing of the data which eliminates the setting up of huge hardware and software systems with the ETL solutions. 100+ existing customers pay more than $1M + and the others are exploring and contributing to some revenue.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Intercom, Inc.

MARCH 29, 2022

Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT at Atlassian: Thanks, Paul. My role at Atlassian is as a Support Manager of the DevOps IT Cloud Products team. So I ended up running a customer success management team, a support team. Wayne, thanks for joining us. We had a pre-sales team.

Scale 118

Scale Banking Technical Review Software Review 118

SmartKarrot

APRIL 12, 2022

The primary motivation for digital transformation (DX) is the many benefits of hybrid and multi-cloud infrastructures. AIOps is an alliance between data analytics, DevOps, machine learning (ML), and artificial intelligence (AI). With the implementation of AIOps, SRE and DevOps can come together and respond to the problem.

Artificial Intelligence 10

Artificial Intelligence DevOps as a Service Machine Learning Systems Review 10