SaaStr

AUGUST 9, 2019

Ep 255: Vikas Bhambri is SVP Sales and Customer Experience @ Kustomer, the startup providing Real-time, actionable views of customers with continuous omnichannel conversations and intelligence that automates repetitive, manual tasks. Does this not lead to a consolidatory environment? How does this change sales rep payback periods?

SaaS Payments 146

SaaS Payments Cloud Technical Review Scale 146

OPEXEngine

AUGUST 9, 2022

Editor’s note: According to a new Bain brief, there are 3 time-tested principles to navigating changing market conditions, or a recession and using data and analytics to thrive. Data and analytics alone won’t get you there, but by following basic best practices, research shows you have a high chance of succeeding.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

Aaron Beashel

OCTOBER 31, 2016

Just a few months into my stint at Campaign Monitor, a new CEO joined to lead the company. Alex co-founded the well-known SaaS company Desk.com before selling it to Salesforce and becoming the VP of Service Cloud (their second largest business unit, behind Sales Cloud). That CEO was a guy named Alex Bard.

Scale 100

Scale Underperforming Technical Team B2B Marketing 100

SmartKarrot

APRIL 20, 2023

However, as businesses keep on the growth streak, scaling customer success efforts can prove to be daunting. Well, you are in for luck as there are numerous resources available to help you in scaling your customer success initiatives and that too with a lot of efficiency.

Scale 19

Scale Customer Success Scaling Underperforming Technical Team 19

SaaStr

JUNE 7, 2021

Today, Veeva is at $45B Cloud juggernaut dominating pharma and life science Cloud applications. If you don’t have tickets, lock in Early Bird pricing today and bring your team! We’re building the industry cloud for life sciences, so our customers are people like Pfizer and Novartis, etc., Get tickets here.

Sales Hiring 340

Sales Hiring Underperforming Technical Team SaaS Headcount 340

Andreessen Horowitz

SEPTEMBER 25, 2023

And the broad impact of this wave of AI is already creating the sort of massive value we’ve seen with other platform shifts, like the internet, mobile, cloud. Given we’re still at the beginning of this paradigm shift, however, it can be tough to envision where these initial breakthroughs will lead and how they’ll transform our world.

Artificial Intelligence 139

Artificial Intelligence AI Scale ChatGPT 139

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Think about the ascendancy of the cloud in terms of technology environments.

Payment Solutions 81

Payment Solutions Payments Payment Services SaaS Payments 81

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. If you missed episode 153, check it out here: Learning Drives Sales Effectiveness with Paul Fifield?.

Scale 104

Scale Payments Technical Advisors Sales Recruiting 104

SaaStr

AUGUST 19, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. This morning, a pretty slow growing player, Ping Identity, slow to move to SaaS, slow to move to the cloud, struggled in some ways to compete with Okta and others, was acquired for 2.3 We can scale accounts, when we get them, very well.

Scale 230

Scale Sales Hiring Scaling VP of Engineering 230

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. This leaves the sale of the business a lot more vulnerable to the market.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

OpenView Labs

FEBRUARY 3, 2022

This data point isn’t like our typical benchmarks. Data shows that founders are often kept up by the same key topics and are far from alone. The market need for SaaS products has exploded and investment in SaaS companies has accelerated, requiring more talent to grow and scale. Selfishly, it’s revealing.

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

ProfitWell

MAY 12, 2020

The three major cloud service models are SaaS, PaaS, and IaaS. Cloud service models in 2020. We are not considering those in our comparison of cloud services. Platform as a service (PaaS) provides developers with a complete environment for development and deployment over the internet. What is SaaS? What is PaaS?

Cloud 59

Cloud Azure SaaS Underperforming Technical Team 59

User Pilot

MAY 26, 2024

It is crucial to choose a tool that allows the import of Google Analytics data to retain and back up important data during migration. Userpilot’s robust analytics tools empower product teams to make data-driven decisions, improve user onboarding processes, and enhance overall user satisfaction and retention.

Technical Review 52

Technical Review Artificial Intelligence Software Review SaaS 52

Audacix

NOVEMBER 10, 2023

Table Of Contents As per reports from IBM , organizations that use both AI and automation application security testing tools experienced a data breach lifecycle that was 108 days. Similarly, testers and developers need to know about these features of application security tools.

Payment Services 40

Payment Services Payment Solutions DevOps as a Service Payments 40

Audacix

JULY 28, 2022

Application security is seldom considered during the ideation phase of web application development - unless the development team has previously been hacked and survived to tell the tale. But it's also true that it's never too late to secure your cloud-based web app. Great question. Not really.

Cybersecurity 52

Cybersecurity AWS Underperforming Technical Team Scale 52

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Why is this?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Audacix

FEBRUARY 5, 2023

But to truly protect your customer data and prevent embarrassing data breaches, you need a web app security testing structure. You're probably reading this because your company is at a stage where you have significant IP and customers' sensitive data to protect. Table Of Contents What is web application security testing?

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service SaaS Sales Hiring 52

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. Multi-cloud architectures. The top ten technical strategies to avoid. But for the rest of us?

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

Neil Patel

SEPTEMBER 17, 2020

Imagine this: a potential customer calls the sales number listed on your website. Your sales person picks it up, answers a few questions, and closes the sale. And while some offer discounts if you have a large team, those prices can quickly add up and get expensive. Cloud-hosted. Let’s dive in! Reliability.

Systems Review 145

Systems Review Software Review Scale Mobile 145

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Coupa CEO, Rob Bernshteyn, and SaaStr CEO, Jason Lemkin, will discuss how the Cloud has changed in 2020.

Payment Solutions 158

Payment Solutions Pricing Payments Payment Services 158

Sales Hacker

DECEMBER 2, 2019

This week on the Sales Hacker podcast, we speak with Mary Rogul , a VP Sales Consultant, who’s currently an Enterprise Sales Advisor at Crayon. Fresh out of college, Mary started out in accounting, but it didn’t take long before she began a 20-year sales career that led her through Monster.com, HubSpot, and several others.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

Point Nine Land

JUNE 22, 2023

Especially in the age of the cloud and AI copilots, you’re only ever a few clicks, prompts, and copy-pastes away from a functional skeleton of a product. Software is also a lovely thing to scale. We use software that runs in the cloud on top of data from other software that runs in the cloud…easy!

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development AI 59

OPEXEngine

OCTOBER 5, 2021

The shift to cloud-based subscription models is creating even more value in a thriving sector. Software and other technology deals have been more likely to overperform and less likely to underperform than most investments in other sectors. Embrace the cloud operating model. Four ways to drive value. Metrics will also change.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Sales Hacker

NOVEMBER 25, 2019

This week on the Sales Hacker podcast, we speak with Dan O’Connell, Chief Strategy Officer at Dialpad. From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. How AI & ML are impacting the future of sales. Subscribe to the Sales Hacker Podcast.

AI Search 74

AI Search AI Sales Hiring Scale 74

Kellblog

DECEMBER 27, 2021

My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. ” Towards that end, revenue multiple is a better bubble indicator than share price, so let’s take a look at the latest from Jamin Ball at Clouded Judgement.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

Stax

FEBRUARY 28, 2024

For best practices, integrate it with your other systems, offer flexible plans for optimized cash flow, and ensure data security compliance to industry standards. Automation eliminates the need for manual data entry and processing. You can track key metrics in real time, allowing you to make up-to-date, data-driven decisions.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. Do you need to improve team communication? Both solutions are cloud-based.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

SaaStr

SEPTEMBER 10, 2020

As for Latané, before 6sense she was CMO and sales leader at Appirio where she drove 5X more effective field marketing programs and an increase in inbound leads by 300%. What does the preparation process look like pre-sales kick off week? What can teams do to bring their themes to life? What is involved? Who is involved?

Scale 192

Scale Sales Hiring Software Review Technical Review 192

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 175

Scale Underperforming Technical Team Sales Hiring Branding 175

SaaStr

JUNE 14, 2019

241: Dave Kellogg is a leading technology executive, independent board member, advisor and angel investor. Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Does Dave agree that if the money is on the table founding teams should take it?

Sales Hiring 155

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 155

Neil Patel

OCTOBER 27, 2020

Everything from a site builder, perhaps using a website template to web design and using social media to develop your new business website. This is just as bad as not having a website in the first place. Most good support teams will even have full backups of your site that they can restore if worse comes to worst.

Underperforming Technical Team 145

Underperforming Technical Team Social Media Marketplace as a Service Software Review 145

Audacix

MAY 27, 2022

How to build a culture of security within your SaaS development team? In order to get your repeat business, they forget to explain just how you can build a repeatable, scaleable and consistent application security structure within your software development teams. No developer wants to create software with security holes.

Payment Solutions 52

Payment Solutions SaaS Payments Underperforming Technical Team Payment Services 52

Frontegg

JUNE 24, 2021

This kind of authentication works well for all kinds of SaaS applications – legacy, on-prem, cloud-based, and even ones with hybrid setups. Think IT staff resource wastage and long damage control processes when data breaches happen. This self-service authentication solution also has an active developer community.

Identity management 103

Identity management Software Review Underperforming Technical Team Scale 103

Full Session

NOVEMBER 8, 2022

Product teams, UX and UI researchers, marketers, and site owners use this feature to capture data and analyze user behavior. Session recordings are helpful for understanding and capturing data about user navigation on your website and issues they encounter during their visit. What are session replays? Image source: Intechnic.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

OpenView Labs

SEPTEMBER 17, 2019

Here’s our advice on how to use the benchmark data to grow even faster in 2020. Most SaaS startups have a nearly limitless market opportunity, but don’t have the product, engineering, sales or marketing resources to gain traction in the entire market all at once. Each sales rep has their own way of finding new leads.”.

Benchmarks 41

Benchmarks Underperforming Technical Team Scale SaaS 41

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Subscribe to the Sales Hacker Podcast. Jake is an interesting guy with a lot of really interesting ideas about brands and about scaling organizations. Learn how modern sales teams win deals now at 6sense.com/saleshacker.

VP of Engineering 64

VP of Engineering Branding Scale Marketing 64

SaaStr

JULY 29, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. And I’ve watched them fairly quickly scale, to soon they’ll be at 10 million in revenue. As they scaled, they radically changed how they did sales. Jason Lemkin: Okay. Let’s get it going. Times are good.

Scale 235

Scale Scaling Sales Hiring Enterprise 235