Remove Cloud Remove DevOps as a Service Remove Onboarding
article thumbnail

Atlassian and Coda on creating personalized customer experiences at scale

Intercom, Inc.

Atlassian: Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT. Wayne Stewart, Atlassian’s Head of CSS Cloud Growth – DevOps & IT, led the support team at incident management platform Opsgenie before it was acquired by Atlassian in 2018.

Scale 230
article thumbnail

New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

We enable the most critical component of the modern customer journey – ongoing engagement – throughout the customer journey, from converting prospects to onboarding new customers, activating, providing support, and beyond. We announced our Premier Services program. That’s been fantastic” – Wayne Stewart, Atlassian.

Scale 220
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Investing in Upstash

Andreessen Horowitz

By that, we mean services that scale to zero, are globally distributed, and scale up based on demand. The benefit is that each service can scale up and down independently, but it requires an elastic caching or queuing mechanism to buffer the interactions between services.

article thumbnail

Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

DevOps has largely completed the evolution of systems monitoring from the datacenter/IT worldview to what is commonly referred to as observability. State of DevOps Report, DORA Research Institute, 2019 The latest iteration of the study was launched in May 2021. As it turns out, SaaS operational platform metrics are also abundant.

article thumbnail

IaaS PaaS SaaS: Mastering The 3 Different Cloud Service Models

How To Buy Saas

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. You can get them all through cloud computing. Therefore, keep reading!

article thumbnail

Enterprise SaaS Architecture – The Why

Frontegg

Software as a Service (SaaS) applications are essentially eliminating traditional on-premise applications thanks to their single-instance and multi-tenant architecture. As per Gartner estimates, it has already passed the $100 billion mark, doubling the rivalling Infrastructure-as-a-Service (IaaS) methodology. So what is SaaS all about?

article thumbnail

What is SaaS Management? The 2021 Guide

BetterCloud

SaaS management is the practice of managing the day-to-day operations across an organization’s software-as-a-service (SaaS) applications. Now more than ever, companies are depending on IT to drive business transformation, innovation, and planning for cloud success, including protecting data from afar. What is SaaS management?