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10 technical strategies to avoid when scaling your startup (and 5 to embrace)

Intercom, Inc.

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. Multi-cloud architectures. The top ten technical strategies to avoid.

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Atlassian and Coda on creating personalized customer experiences at scale

Intercom, Inc.

With that in mind, the challenge businesses now face is striking the right balance between personalization and scale – which, historically, has been a tricky line to walk. Atlassian: Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT. Now, he oversees support for both Atlassian’s Opsgenie and Statuspage products. “As

Scale 230
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Lessons from New Relic: Five Critical Steps to Scaling Enterprise (Video + Transcript)

SaaStr

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. The first is a migration to the cloud. We operate at great scale.

Scale 236
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Hyperscaling Post-IPO with PagerDuty’s CEO, Jennifer Tejada (Podcast #485)

SaaStr

Jennifer Tejada, CEO of PagerDuty, discusses the process leading up to IPO in 2019, her main focus for the company in the years since, and the lessons she’s learned along the way. Will they help you to scale? You want it to be realistic, but you also want to demonstrate to your investors that you can scale and grow.

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New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

We enable the most critical component of the modern customer journey – ongoing engagement – throughout the customer journey, from converting prospects to onboarding new customers, activating, providing support, and beyond. The move to an internet economy with internet scale was already happening, but the pandemic accelerated it massively.

Scale 220
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Best Website Monitoring Services

Neil Patel

Most of these services capture webpage availability, average web page load time, and web page functionality, among other performance indicators. We have picked out the seven best website monitoring services to get your site up and running and staying healthy. How To Choose The Best Website Monitoring Service For You.

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SaaStr’s Podcast “Best Of Guide” Our Top 10 Podcasts of All Time

SaaStr

How do good founders respond to questions on not achieving sales targets? #2: 3: Godfather of Sales John Barrow on How To React When a Lead Goes Dark. About the episode: John Barrows is essentially the Godfather of Sales. How did John make his way into the world of SaaS and more specifically sales optimization?