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10 technical strategies to avoid when scaling your startup (and 5 to embrace)

Intercom, Inc.

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. Multi-cloud architectures. The top ten technical strategies to avoid.

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Atlassian and Coda on creating personalized customer experiences at scale

Intercom, Inc.

With that in mind, the challenge businesses now face is striking the right balance between personalization and scale – which, historically, has been a tricky line to walk. Atlassian: Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT. Now, he oversees support for both Atlassian’s Opsgenie and Statuspage products. “As

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Hyperscaling Post-IPO with PagerDuty’s CEO, Jennifer Tejada (Podcast #485)

SaaStr

Will they help you to scale? You want it to be realistic, but you also want to demonstrate to your investors that you can scale and grow. Before going public, PagerDuty landed on tailwinds like cloud adoption and migration, DevOps transformation, and digital acceleration (formerly digital transformation).

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Lessons from New Relic: Five Critical Steps to Scaling Enterprise (Video + Transcript)

SaaStr

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. The first is a migration to the cloud. We operate at great scale.

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Best Website Monitoring Services

Neil Patel

Most of these services capture webpage availability, average web page load time, and web page functionality, among other performance indicators. We have picked out the seven best website monitoring services to get your site up and running and staying healthy. How To Choose The Best Website Monitoring Service For You.

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The ZeroOps journey: Mind The Gap

CloudGeometry

Cloud automation can pay dividends. Why can’t we escape hands-on cloud operations work to unlock software development nirvana (aka frictionless, faster development and deployment processes)? Let’s take a closer look at what it takes to successfully overcome the unknown costs of a change in your cloud stack. The ideal result?

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New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

Likewise, businesses don’t want their customers to be stuck hold with a long wait time, but they’re struggling to meet internet scale and integrate their legacy phone systems with more modern, efficient ways of communicating with customers. But we knew our Inbox could be faster and more efficient – internet scale needs internet speed.

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