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With just about every company now running on SaaS, managing software applications has evolved from simple license tracking to a complex orchestration of integrations, performance monitoring, security, and costoptimization. Negotiate favorable terms and establish a clear communication channel with the vendor.
Communications: when you have a new release, they want to make sure those changes don’t undermine the productivity of their workforce Support for phased rollout: Depending on the maturity of the customer, they may not want 2 release changes into their environment as often as you do to the rest of your customer base. They build on each other.
Lets dive into how to navigate the complexities of SaaS vendor management, focusing on costoptimization and risk mitigation to benefit both your IT systems and your financial health. Vendor management tools Consider investing in software that offers centralized vendor information, automation capabilities, analytics and reporting.
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