Communication CTO Hire Outsourcing Services 
Intercom, Inc.
APRIL 19, 2018
Over time I had eight different jobs there and progressed from an engineer, to technical project manager, to technical program manager, to manager, to a manager of managers. They include that time is short, opportunities are fleeting, competition is fierce, and engineering resources are scarce. Who do we outsource to?
SaaStr
NOVEMBER 11, 2022
They have service and all this, but the second cloud for them was sales. Your core models for sales, for marketing spend, for hiring and engineering and product. Audience Member 2: And so the C-60 is the one that gets communicated, the team is like on-. Even this year, one of the big vendors for us quit three weeks ago.
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Intercom, Inc.
DECEMBER 21, 2021
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. Zanade Mann , founder of Black Women’s Business Collective. Janeen Uzzell , COO for Wikimedia Foundation.
Sales Hacker
JUNE 12, 2020
If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Or, if you do ask for a three year contract, have some terms in there that show that you’re going to prove ROI. Down the road, you can say, “ I demand a two year contract. You would approach it by hiring more people.
Chart Mogul
MARCH 9, 2020
Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. One interesting thing that Joel shared with us, was that he realized implementing these software tools would require a large investment, but he consciously made that decision: I would gladly spend $100,000 on a tool if that would allow me to avoid hiring.
SaaStr
MAY 3, 2021
A new edition, new services, an outbound sales team, an account management / upsell team. And importantly, you need to spend more time with your existing customers (vs. But even if you’ve hired the world’s best VP of Sales … you can’t opt out of sales entirely. Add a layer. the prospects). Trust Me Here.
Sales Hacker
JULY 21, 2020
Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Maybe that goes a little too far of outsourcing your entire life. Now, before we bring you this conversation, we want to thank our sponsors.
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