SaaStr

OCTOBER 24, 2022

They’re able to actually swipe a credit card, and what starts off similar to a freemium self-serve product can turn into a six-figure contract in just a few months. It might even be months later that a VP of Engineering or a CTO or CFO realizes that they’re built on a new platform. The contract size grows.

Outsourced Development 210

Outsourced Development Underperforming Technical Team Development Part-Time VPE 210

SaaStr

SEPTEMBER 18, 2020

You can watch the full session , and if you missed the podcast with the first half of the interview, you’ll find that here. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. We might’ve touched on this one too on the hiring and the people.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. What kinds of communication? I really like that part. Excited to be back emceeing.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

SaaStr

NOVEMBER 11, 2022

So I think my learning is just know the rules, know the KPIs, they’re all public, find public comps and copy them. Your core models for sales, for marketing spend, for hiring and engineering and product. Audience Member 2: And so the C-60 is the one that gets communicated, the team is like on-. Jason Lemkin: Our base.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

The Angel VC

FEBRUARY 29, 2012

This can be a huge advantage, especially for a bootstrapped startup that can't afford to hire many people. Besides that, it’s rare to find all the skills that you need in order to get a SaaS startup off the ground in just one person, which is an argument for two or more founders (more on that below).

CTO Hire 106

CTO Hire Startup Sales Hiring New CTO 106

Casey Accidental

JUNE 8, 2021

I was able to hire a strong team, and we got to work, 100xing the size of our customer base over four years. As part of this process, a lot of what I tried to do was reduce distractions for the team. This is a style of communication that will not work with all cultures. We were definitely winning, after all.

CTO Hire 125

CTO Hire Venture Capital CTO Communication 125

SaaStr

APRIL 16, 2019

Again, we felt that there was much greater value in being authentic than trying to be someone that we weren’t and try to find positives. I immediately left the office, went home, packed a bag, went the airport, booked flights, showed up there at mid night, met with the individual. It was the last day of the quarter as well.

CTO Hire 177

CTO Hire Travel Underperforming Technical Team CTO Coach 177

Intercom, Inc.

OCTOBER 31, 2019

Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. There were about 1,400 people, just under a billion dollars in revenue, and I was hired as the CIO of the company with the mission of driving the productivity of the workforce. That was actually a pretty tall order at the time.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. But the people you hire and lead are absolutely essential to the success of your business. Recruit on your cultural values.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

Buffer Resources

DECEMBER 1, 2023

⏰ Time at Buffer: 11 years, 6 months Andy was one of Buffer’s earliest hires. While he has worked mostly in iOS and apps, he’s also dabbled in marketing, too — Andy’s had a hand in building almost every part of the Buffer website! ” 3. ” 7. ” 12.

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VP of Engineering Part-Time CTO New CTO CTO 124

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. It reflects the efficiency and intuitiveness of the user interface.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Sales Hacker

OCTOBER 13, 2020

Ideas Ryan finds transformative [29:33]. Hiring managers are also just trying to sell as well. Users come to us all the time and they say, Hey, this company looks awesome. Are they hiring? That goes to the hiring manager. And if you get hired, RepVue will actually pay you $500. Sam’s Corner [33:50 ].

Marketplace as a Service 113

Marketplace as a Service CTO Hire Sales Recruiting Scale 113

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

SaaStr

NOVEMBER 21, 2019

I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful. ” I’m kind of like, “Even if you make one or two sales in the next couple of months, with your VP sales, it’s going to take you three months to go and hire.”

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

SaaStr

SEPTEMBER 26, 2019

I don’t we can communicate that. And actually when we started, I see one face in the room that I recognize, Kurt Freytag, was one of our big customers at the time when I joined. So you were the first sales hire. So my first sales hire was beginning of 2015. So over time, don’t hire resumes necessarily.

Scale 146

Scale Sales Hiring Sales Recruiting Technical Advisors 146

Valerian Tech

MAY 4, 2023

In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. DevOps is a combination of culture, tools, and processes that emphasize collaboration and communication between software development and IT operations teams.

CTO Hire 52

CTO Hire New CTO CTO Business 52

Valerian Tech

FEBRUARY 10, 2023

How can CTO’s help ensure the Success of a Cryptocurrency Project? Stay up to date on industry trends: The cryptocurrency industry is rapidly evolving, and it is important for the CTO to stay up to date on the latest technologies, trends, and best practices.

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

OPEXEngine

FEBRUARY 13, 2020

To combat this and be more agile, SaaS management is morphing and restructuring functional management and multiplying the number of new C-Suite titles like Chief Customer Officer, Chief Revenue Officer, and Chief Product Officer, not to mention Chief Performance Officer and Chief Security Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

User Pilot

AUGUST 17, 2024

Hiring expensive consultants or setting up innovation labs doesn’t fly anymore. Traditionally, the product function fell under Technology. Product is now at the C-level: More than 50% of Fortune 100 have a Chief Product Officer (CPO) who no longer reports to the CTO but directly to the CEO. There’s more.

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Underperforming Technical Team AI Technical Review CTO Coach 104

Chart Mogul

MARCH 9, 2020

Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. One interesting thing that Joel shared with us, was that he realized implementing these software tools would require a large investment, but he consciously made that decision: I would gladly spend $100,000 on a tool if that would allow me to avoid hiring.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStock

MARCH 29, 2019

That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. The best part? You are looking for a CV template, google it, find a good-looking one in the Canva templates and boom. Hire Game Changers to Propel Growth. Think about it.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. That’s why we embedded Intercom’s InfoSec team within the R&D org and why it reports directly to the CTO, meaning that we are closer to this risk while retaining company-wide visibility and impact. . Shipping quickly and securely. Continuous risk management.

Data 118

Data CTO Hire Technical Review Scale 118

Sales Hacker

MARCH 25, 2019

Simmone talks about her experience building Gilt City and Kidpass as a woman of color and how she advises companies to build diversity and inclusion into their hiring practices and sales teams. How to build diversity into your hiring practices. It really starts in how you’re hiring. Unconscious bias is a part of all of us.

Sales Hiring 93

Sales Hiring Revenue CTO Coach CTO Hire 93

OpenView Labs

JULY 2, 2020

Time and time again SaaS companies are promising customers that they will save hundreds of thousands of dollars, but their pricing strategies are only capturing a tiny fraction of that savings. Find out here. At the enterprise level, discounting SaaS contracts is expected, not optional. nlanma Tarihi of Forseti.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

ProfitWell

FEBRUARY 4, 2020

When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. Building products that solve the most complicated subscription-growth problems—I’m on a mission to find that subscription truth. We need to have a common language, and terminology so we can communicate effectively.

CTO Hire 98

CTO Hire Sales Hiring New CTO CTO 98

How To Buy Saas

SEPTEMBER 21, 2023

Natural language processing, precisely referred to as NLP, is a machine learning model to imitates the human brain in learning, deciding, and responding to text input in the form of natural language we use in our daily communication without any explicit computer programming or human intervention to instruct.

CTO Hire 40

CTO Hire Machine Learning Artificial Intelligence CTO 40

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Liam Geraghty: Will Larson is the CTO of Calm , the mindfulness app.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

APRIL 4, 2019

We needed to stay relevant along the customer’s journey and we needed to find our own cloud provider that was going to allow for us to scale quickly, to have the security that we knew customers were demanding when they were searching for cloud platforms. And what challenge that presented to us was how do we do that quickly.

Cloud 173

Cloud Scale Trends Machine Learning 173

Upscope

JANUARY 5, 2020

Positioning compensates for our over-communicated society by using an oversimplified message to cut through the clutter and get into the mind. They built an engine to find the customers that loved their product, find the features they really liked and then built their value messaging around it. I was very confused.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Sales Hacker

JUNE 12, 2020

Find innovators (10:36). ? If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Or, if you do ask for a three year contract, have some terms in there that show that you’re going to prove ROI. Down the road, you can say, “ I demand a two year contract.

Enterprise 82

Enterprise CTO Hire Startup Technical Cofounder 82

Natalia Luneva

APRIL 30, 2021

Of course, our team is involved to an extent, and we have an external part-time moderator for support. We have 2592 community members now (and counting) ”. Here’s another example of how important community feedback is. #5 The Facebook community helps in a ton of different ways.

Marketing 98

Marketing Social Media SaaS New CTO 98

Casey Accidental

FEBRUARY 8, 2022

Created with Fareed Mosavat (Chief Development Officer at Reforge, formerly Slack, Instacart). Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. A step-by-step system to create, analyze, and communicate a growth strategy of compounding growth loops.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Andreessen Horowitz

MARCH 20, 2024

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. How do you find it in the first place?

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AI Search AI Artificial Intelligence Scale 143

Casey Accidental

JUNE 26, 2018

I’ve written before about analytics teams as a crucial function in today’s technology companies. Technology companies are rapidly hiring analyst roles to pair with their product teams. I define the role of an analyst as someone who uses data to help identify and communicate business opportunities, and drive decisions for teams.

CTO Coach 53

CTO Coach CTO Hire New CTO CTO 53

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. After the Series A, Buffer fell into a similar trap to Wistia - they hired too quickly, specifically to accelerate product development. The company even took $2.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Chart Mogul

JULY 1, 2020

Customer discovery interviews help marketers communicate with potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. Depending on what you want to achieve, customer interviews can be divided into two groups: 1.

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Interviewing B2B Marketing Underperforming Technical Team 76

OPEXEngine

NOVEMBER 11, 2020

In HubSpot’s case, we eventually hired a world-class data science team, but our scoring only improved by a few points,” notes Redbord. You’ll need someone familiar with your data—perhaps a CTO or someone responsible for business operations. How will you proactively communicate with them? Get it done faster. Big Picture.

Startup 91

Startup Scale Systems Review Technical Review 91