TechEmpower SaaS

DECEMBER 11, 2023

Our blog post 53 Questions Developers Should Ask Innovators has a list of questions any good development team would ask. Communication: Evaluate their communication style. While beneficial, some project managers hinder effective communication. To provide an accurate estimate, the firm should ask a multitude of questions.

Software Development 443

Software Development Development Software Review Software 443

Totango

MAY 17, 2024

CS professionals have a choice: Embrace AI and harness its potential to drive innovation and growth, or remain hesitant and risk falling behind in a rapidly evolving landscape. Connect engagement to communications Record your calls! Nearly 30% are not using AI at all, but they’re excited about new ideas for usage.

Innovation 101

Innovation AI Underperforming Technical Team Scale 101

SaaStr

OCTOBER 26, 2022

AI-powered communication is helping people improve the quality and impact of their communication. For Grammarly, communication is a large market because it’s relevant to everyone. This fact made it clear to Grammarly that their technology will help enterprises save money lost to ineffective communication.

Enterprise 263

Enterprise Scale Sales Communication 263

SaaStr

MARCH 19, 2020

They will keep innovating. A true enterprise dashboard communicates value to all stakeholders. Depending on who you are, and what you do, sales may or may not have slowed way down. But one thing I do know: the best SaaS companies will come out of this time with the strongest products. They look like summary pages.

SMB 363

SMB Enterprise Innovation Communication 363

SaaStr

JUNE 26, 2019

Still, it does suggest most innovation comes where money is already flowing. Communications, security, and infrastructure. But in any event, it does show you that most of us are remaking existing, large categories of software. Things change. The rise of mobile + cloud + APIs allowed a lot of these unicorns to remake categories.

Software 279

Software SaaS Mobile Innovation 279

SaaStr

OCTOBER 8, 2023

I use Salesloft to communicate with customers and review conversation recordings related to product needs customers express. We’ve gone deeper in the way that we use Productboard to support internal alignment, planning, and roadmap communication across functions. #3. This week we have Frank Dale, SVP of Product at SalesLoft! #1.

Innovation 289

Innovation AI Communication Revenue 289

SaaStr

AUGUST 15, 2024

You want to quickly create and communicate a compelling vision and mission that everyone buys into and underline that mission with a clear and concise strategy. You’ll tie your company-wide and department-level objectives to that strategy and regularly communicate key results to assess how the strategy is performing.

Scale 314

Scale Sales Hiring Scaling Innovation 314

Intercom, Inc.

JUNE 2, 2021

Some problems need a straightforward solution, while others require more innovation. Our team aligns on three points: Innovation . This communicates the team’s initial thoughts on which steps should be taken and how much effort each step should involve. Innovation. But not every problem is equally important. Investment .

Innovation 251

Innovation Sales Recruiting Investment Strategy 251

SaaStr

JUNE 7, 2024

Product is the connective tissue of an organization, it’s what drives innovation and the business forward. R&D’s main form of communication with customers is shipping products and internal roadmaps. This is why many companies struggle to innovate, because the incentive structures that exist are driven by revenue.

Scale 297

Scale Innovation Revenue Leadership 297

SaaStr

OCTOBER 12, 2020

Once you have this, it’s important to turn innovation into execution. They like to do what they do best; innovate. They are the fundamental unit to keep departments in sync but also help with communicating vision and what to expect to customers. When founders are starting companies, it’s crucial to have product-market fit.

Engineering 290

Engineering Part-Time VPE Scale B2C 290

SaaStr

APRIL 20, 2024

The first head of marketing should have a title that indicates a focus on demand generation or growth, rather than product marketing, corporate marketing, communications, or branding. In the early stages of a startup, skills in distribution and acquisition are more important than product marketing or communications.

Sales Hiring 307

Sales Hiring Startup Marketing Technical Review 307

SaaStr

MAY 5, 2021

Armed with these insights, product ops built templates and processes to make sure we communicate the right level of information at the right time to both customers and our go-to-market teams. A battle for resources is almost inevitable without an intentional strategy to drive innovation. . 50-75M: Determine your second act.

Strategy 300

Strategy Scale Innovation Interviewing 300

SaaStr

SEPTEMBER 26, 2023

Of course, it’s down from 2021, but there has been a tremendous amount of innovation in the last year, with a lot of that driven by AI and what’s possible. With a platform shift with AI and a lot of capital and innovation in the market, who knows what’s to come? There’s never been a better time to build a company.

AI 317

AI Generative AI Venture Capital SaaS 317

Payrix

JANUARY 10, 2025

With over a decade of experience driving product innovation, David offers easy to understand definitions and valuable insights into how platforms can build trust, reduce risk, and deliver frictionless merchant boarding experiences that enrich the entire payments ecosystem. Whats on the horizon?

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

Intercom, Inc.

JANUARY 29, 2020

The information you’re about to share is not what they want to hear and if it’s communicated poorly, can quickly turn an otherwise happy user into an angry customer. Having that line of communication means we can say no with the right level of detail. It also communicates that you take customer satisfaction seriously.

Customer Support 284

Customer Support Communication Engineering Innovation 284

SaaStr

JUNE 14, 2023

Maintain transparency: Open communication channels ensure both parties stay informed throughout every stage of collaboration – from initial discussions through post-launch support efforts. Robotics: The use of robotic technology evokes images of futuristic innovations that can revolutionize how work gets done. And it worked!”

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

SaaStr

JUNE 13, 2024

If there is no innovation and you’ve maxed out your existing TAM, you’ll start slowing down. Two Conflicting Things Are Happening: Consolidation and Innovation Amit talks about Gong’s journey from a stand-alone product where everyone listens to reps to where they are today. “ Some public companies have to be more cautious.

Scale 311

Scale AI Sales Underperforming Technical Team 311

User Pilot

APRIL 3, 2024

Are you being innovative in your product? Product-led innovation focuses on creating the best product for your customers. TL;DR Product-led innovation emphasizes improving the product to attract customers, reducing reliance on marketing for growth. A diagram showing how product-led growth works for product-led innovation.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

Tom Tunguz

AUGUST 8, 2021

He is the co-author of Monetizing Innovation , which I wrote about in this blog post. how to communicate pricing changes. He has advised more than 20 unicorns including Uber, Asana, and Stripe. It’s the canonical book on modern pricing. During the session, we’ll cover: the types of pricing strategies.

Pricing 244

Pricing Startup Strategy Innovation 244

Andreessen Horowitz

MAY 6, 2024

For Founders Make It Make Sense Venture capital is where innovation meets investment. When communicating an ask of any leader—athlete, entertainer, or executive— keep it concise and actionable while expressing your gratitude for their time and support. Or, an entertainer may have built a community on Instagram but not be active on X.

Technical Review 104

Technical Review Innovation Technical Cofounder Development Team Review 104

Intercom, Inc.

AUGUST 9, 2022

This is the sixth year in a row we’ve been included on the list, demonstrating ongoing innovation and excellence. This list, published by Forbes in partnership with Bessemer Venture Partners and Salesforce Ventures , contains many of the most innovative companies in the industry.

Cloud 211

Cloud Leadership Innovation Communication 211

SaaStr

AUGUST 20, 2023

Carin van Vuuren is Chief Marketing Officer at Greenhouse where she is responsible for driving business growth through a focus on go-to-market strategy, brand management and corporate communication. Prior to joining Greenhouse, Carin was a Partner at CapGemini Consulting, and CMO of Fahrenheit 212, an innovation consultancy.

Consulting 246

Consulting Innovation Startup Communication 246

SaaStr

MARCH 24, 2022

The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue.

Payments 261

Payments Payment Services Payment Solutions SaaS Payments 261

SaaStr

FEBRUARY 4, 2022

To do that requires a deep understanding and appreciation of the company’s mission, vision, product strategy, financial plan, and more—all of which you get from communicating with the CEO. Your job is to communicate the CEO’s vision. It’s the job of the CMO to bring it down to 1-year, 5-year plans.

Scaling 264

Scaling Marketing Management Branding 264

SaaStr

JANUARY 18, 2023

To achieve this level of success, startups need a combination of strong financial performance, innovative products or services, and a favorable market environment. It can lead to innovative ideas and products, helping your startup stay ahead of the curve and attract new customers. Give it everything you have every single day.

Scale 246

Scale Underperforming Technical Team Scaling Interviewing 246

Tom Tunguz

DECEMBER 29, 2021

The Code Breaker relates the history behind CRISPR, a technology that enables biochemists to alter DNA via RNA, and the woman behind the innovation Jennifer Doudna. Separately, emotional granularity, possessing an ample lexicon of different feeling-words, forms the essence of effective communication. A Swim in a Pond in the Rain.

Government 276

Government Finance Engineering Innovation 276

SaaStock

FEBRUARY 13, 2019

The platform enables the two sides to better communicate via social media and messaging. It is a logistics and multi-selling platform which innovates how e-commerce can grow in the region. Based in Shenzhen, YoPoint manufactures innovative vending machines and is a provider of equipment for retail terminals. Founded : 2014.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Intercom, Inc.

JUNE 15, 2021

Agile and customer support are a natural fit; collaboration and communication are at the heart of both agile principles and high-quality conversational support experiences. At WeTravel, we try to communicate beyond simple messages by using live chat, video chat, GIFs, and more to foster connection while apart.

Scale 235

Scale Payment Methods Payment Services Scaling 235

SaaStr

DECEMBER 20, 2023

It also delivers contextual information for what your communications to those companies should be based on your website, case studies, and its understanding of your business. By freeing up that space, you can start to ask your team where the innovation is. Second, AI is changing how ZoomInfo ranks and prioritizes accounts.

New CTO 316

New CTO Scale Sales Hiring CTO Hire 316

Intercom, Inc.

AUGUST 24, 2022

Our product and engineering teams have been busy building incredible features that will multiply the value Intercom brings to your business, and we can’t wait to introduce you to the latest and greatest innovations. How we’ve improved and innovated on our Messenger to help your business drive growth at scale.

Innovation 191

Innovation Retention Engagement Engineering 191

SaaStr

AUGUST 29, 2022

Join Atlassian’s Chief Revenue Officer, Cameron Deatsch , to learn how to invest in an ecosystem, how to optimize your platform for innovation, and why long-term thinking is crucial to becoming a $10 billion company. In other words, companies need to sell a vision – not a product. What Could Possibly Go Wrong?

Scale 291

Scale Sales Hiring Marketplace as a Service B2B 291

Buffer Resources

AUGUST 2, 2024

“ActivityPub and AT Protocol are built with open standards philosophies, and could similarly enable a new playground of innovation, with openness, ownership, and interoperability at their core.”

Social Media 111

Social Media Underperforming Technical Team Government Blockchain 111

Intercom, Inc.

DECEMBER 21, 2021

“We have accelerated through many years of progress as if we’re living in a time-lapse” Business is increasingly conducted online, and customer communications are undergoing a massive transformation as customer expectations change. Thoughts on innovation. Beth McEntee , Senior Marketing Enablement Editor.

Technical Review 196

Technical Review Scale Innovation Company Culture 196

SaaStr

OCTOBER 21, 2022

From these convictions, Braze understood that the way companies communicate with customers before the mobile era lacked the sophistication to thrive. The innovators who find your product early and are willing to overlook its issues can’t, or won’t, pay. The mobile revolution would transform legacy businesses.

Mobile 279

Mobile Technology Investment Innovation 279

Buffer Resources

AUGUST 6, 2024

  And, as I started implementing thought leadership strategies into communication efforts for my clients, I saw how their messaging and connection with potential customers was transformed — so The Conscious Publicist became not just a PR advisory, but one focused on thought leadership.

Social Media 114

Social Media Business Leadership Sales Hiring 114