SaaStr

JULY 10, 2021

Our company, we basically unified communications in the cloud. As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. There needs to be a lot of communication with the employees. It makes sense that that would be the role that comes in as the CTO. Craig : Yeah. We also do UberConference.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

APRIL 16, 2019

The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this. So, we decided to be flexible and through that we actually opened a New York office. We host a lot of meet ups in the community.

CTO Hire 177

CTO Hire Travel Underperforming Technical Team CTO Coach 177

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. But keeping what you’ve got is as important as bringing in new customers. Also – live by your cultural values.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

Neil Patel

AUGUST 23, 2021

Why You Should Follow Gary: With video content that delivers day after day, Gary sounds off on the latest trends, serving as a weathervane for the digital community, as well as informational videos about leadership and self-care. His communication style is one of the keys to his success. Handle: @jaybaer. Follower Count: 17.6k.

Marketing 128

Marketing CTO Coach Entrepreneurship AI Search 128

SaaStr

SEPTEMBER 18, 2020

Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. And then you keep resources on them because for the next three to six months, you’re taking feedback from customers and feeding it back into that new functionality or that new product.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Valerian Tech

MAY 4, 2023

In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. DevOps is a combination of culture, tools, and processes that emphasize collaboration and communication between software development and IT operations teams.

CTO Hire 52

CTO Hire New CTO CTO Business 52

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role! I’ll do whatever it takes.

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

Audacix

JANUARY 1, 2019

Then, agree on how they will communicate and share information and learnings to transform your culture to one that aligns to DevOps principles. State Of DevOps Report 2018 Communication is the key to solving most business challenges. So it will not surprise you to learn that sharing and communication is a "key pillar" of DevOps.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

Casey Accidental

FEBRUARY 8, 2022

Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. A step-by-step system to create, analyze, and communicate a growth strategy of compounding growth loops. Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new).

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

BetterCloud

JUNE 10, 2021

A few weeks ago, [ CTO Jamie Tischart ] and I talked about this fork in the road that engineers typically get to where they either move into management or commit to writing code for the rest of their careers. What got you interested in taking the executive leadership path? How have things like your smart camera helped people adjust?

Engineering 52

Engineering DevOps as a Service New CTO CTO Coach 52

SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Eric Yuan: I think that you really need to communicate well before you hire those people.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

Andreessen Horowitz

MARCH 20, 2024

In the same way that globalization can be a substitute for automation, social networking is, you know, like letting people access everyone else in the world for entertainment, for fun, for communication, for whatever you want to do. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. Outreach supports sales reps by enabling them to humanize communication at scale and by automating the manual work. About Simmone Tait: An Introduction.

Sales Hiring 91

Sales Hiring Revenue CTO Coach CTO Hire 91

Upscope

JANUARY 5, 2020

Positioning compensates for our over-communicated society by using an oversimplified message to cut through the clutter and get into the mind. My really crude definition : When I come across a new product I tend think "Wtf is this? It turns out that I primarily communicate on Intercom these days and so send very few emails.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Audacix

JULY 18, 2022

Here are mine: Maximize collaboration and communication between developers and system operators. To incite this revolution in your own organisation you need to help your people work out how they can collaborate and communicate better. State Of DevOps Report 2018 Communication is the key to solving most business challenges.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

FEBRUARY 5, 2025

Channel-Specific Optimization is Crucial Different communication channels require fundamentally different approaches. The key takeaway is that full automation is the new expectation, and it takes time and resources to build, but the cost will go down with advancements in technology and infrastructure.

New CTO 167

New CTO CTO Artificial Intelligence SMB 167

Outseta

NOVEMBER 19, 2019

That’s pretty wild if you think about it, but the source of the problem is quite clear to me: CMOs are failing to build trust with their CEOs and leadership teams. Just as a CTO may have to explain the importance of technical projects to a CEO, the CMO needs to educate the CEO on the various ways marketing can drive their business.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Crafty CTO

APRIL 12, 2020

I love their Guide to Internal Communication , their pushback against insane 80-hour workweeks in It Doesn’t Have to be Crazy at Work … REWORK … REMOTE … Getting Real. My friends at the Chicago CTO Group are very smart people, and everyone I’ve spent time with is practicing some form of agile effectively.

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

BetterCloud

AUGUST 11, 2020

Joseph Fuller is the global head of IT at Deputy , an all-in-one workforce management solution that simplifies employee scheduling, timesheets, tasking, and communication. Do you feel like you’ve had to adapt some of your leadership styles to keep things running smoothly? Or what does the roadmap look like? Send us an email here.

CTO Hire 52

CTO Hire New CTO Identity management Scale 52

SmartKarrot

JANUARY 24, 2022

The word – C-Suite connotes the highest leadership position in an organization. The C-Suite members are the core leadership group of a company who lead the different departments in an organization. One way to do it is by looking out for opportunities to showcase your thought leadership. What is C-Suite?

Customer Success 10

Customer Success CTO Coach Leadership New CTO 10

SmartKarrot

OCTOBER 29, 2021

The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This makes a case for customer success to have a seat at the leadership table. C-Suite executives need to have strong leadership and communication skills.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. Double your pricing for new customer, on the largest deals. You still have to understand — and communicate — the competitive landscape better than anyone. Add a layer.

Part-Time VPE 284

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 284

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 210

Scale Enterprise Scaling Sales Hiring 210

SaaStr

MARCH 3, 2020

So I would say that’s a leadership failure for a lot of CEOs, right? ” But they don’t know how to process it and communicate it. QUESTION 6: My company is a very technical product and somebody serious software and it’s a new category you were creating like scratch. New category. What do I do now?

Sales Hiring 229

Sales Hiring Sales Recruiting CTO Hire Scale 229

SaaStr

MARCH 20, 2019

Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. Just to name a few.

Underperforming Technical Team 177

Underperforming Technical Team Development Software New CTO 177

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Sam Taylor: On my first leadership role, I was the first enterprise sales rep, a manager of mid-market team. Bret was formerly the CTO at Facebook. And so I was their first sales leadership hire.

Scale 247

Scale Sales Hiring Sales Recruiting Sales 247

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. RingCentral is a unified communications as a service space, UCAS. Vlad: So what’s the new reality?

Scale 204

Scale Business Sales Hiring CTO Hire 204

SaaStr

DECEMBER 13, 2019

And one of the things I realized is that change in culture, probably the biggest thing that we need to do both as leaders and companies, but as well as operators is be very transparent, number one, about what you’re doing and over communicate. I think the combination of transparency and over communication is the key there, really.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

FEBRUARY 28, 2020

Karl has been in every interview for every new hire for the first 6 years of the business, why? He had worked as a CTO at a startup when he dropped out of school. No one, I think,, is fond of showing up one day and being told that they have a new boss if they haven’t been engaged in that process. What works?

Sales Hiring 240

Sales Hiring Scale CTO Hire CTO Coach 240

Sales Hacker

AUGUST 18, 2020

We’ve got two sponsors, including a new one called Sapper Consulting. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, unimaginable, impossible.

Payment Features 117

Payment Features Subscription Scale Underperforming Technical Team 117

SaaSHolic

MAY 5, 2023

The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market. Responsible tech in an era of hostile tech Rebecca Parsons, CTO (Thoughtworks.) Web Summit Rio, day 3. O post Web Summit Rio 2023: Summary of days 2, 3, 4.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Teamgate

JANUARY 14, 2019

In my opinion, the biggest downside to working in-house, whether it is a big brand or a startup, is that the messaging remains the same: the tech can evolve and it may have new features, yet the story around it tends to remain the same. All marketing communications, paid or unpaid, online or offline, should be aligned to maximise results.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

Sales Hacker

NOVEMBER 4, 2019

Our second sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. Outreach has your back. What’s your target?”

Scale 50

Scale CTO Coach Cloud New CTO 50

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? People are struggling ,as well as organizations, obviously, but they’re also super willing and keen to try new things to improve how they work. In a COVID world, where employee appetite is actually pretty high to try new tools. How will their comp change?

CTO Coach 216

CTO Coach Sales Hiring CTO Hire Software Review 216

Stax

APRIL 16, 2025

Stax CTO, Mark Sundt , recently sat down with John Gaffney from PYMNTS for an eye-opening conversation about the exciting future of AI and how it’s poised to revolutionize the business world. With MPC, theres a whole new world of possibilities. Now is the time to start exploring the incredible potential of AI.

Payment Services 88

Payment Services Payment Solutions Payments Payment Methods 88

Sales Hacker

MARCH 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell.

Scale 80

Scale Technical Advisors Sales Hiring Technical Review 80