Chaotic Flow

OCTOBER 8, 2013

From a SaaS customer’s point of view, there is little distinction between your SaaS product, website, mobile app, support, service and community. It is a seamless online experience…if you design it that way! SaaS Product Secret #3 | Enable Ecommerce. SaaS Product Secret #1 | Optimize Public Pages.

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

FastSpring

JULY 14, 2020

Once affiliates join your program, it is important to learn what suspicious activity looks like and keep an eye out for metrics that are questionable. The cost of fraud is two-fold, there is obviously the return of a sale and the associated fees in your online store, but there is also the commission owed to an affiliate.

Payment Methods 148

Payment Methods Sales Recruiting Payment Services Marketplace as a Service 148

The Angel VC

APRIL 24, 2015

When I talk to SaaS startups and take a look at their metrics, it still happens quite often that some of the numbers aren’t quite clear to me and it takes some time to clarify things. That said, I believe most SaaS companies can focus on a small number of revenue metrics which aren’t overly complicated. Probably just out of habit.

Payments 193

Payments SaaS Payments Metrics Revenue 193

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Here’s an example of key goals and metrics to consider. Proactive messaging.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 82

Payment Methods Merchant Services Payment Services Outsourcing Services 82

Payrix

APRIL 17, 2024

You’ve decided to offer Embedded Payments to your customers. Adding Embedded Payments gives you an exciting opportunity to grow your business and solve real pain points for your customers. However, to capture success you’ll need to promote your new payments offering with customers and prospects.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

Tom Tunguz

MARCH 19, 2020

First, transparent communication. David Sacks wrote Happy Talk versus Hard Talk , which is an excellent post on how to communicate during a crisis. As you articulate communication plans, speak with transparency, candor, and gravity. For example, Zoom has a section of their website dedicated to helping people.

Startup 247

Startup SaaS Payments Payment Services Payment Methods 247

Subscription Flow

MARCH 1, 2024

Imagine a situation where each prospective client that visits your website receives a seamless checkout experience, resulting in a rise in conversions and satisfied customers. When talking about ClickFunnels payment gateways – when a reliable payment gateway is integrated with ClickFunnels – this vision comes to pass.

Payment Services 105

Payment Services Payment Methods Payments Merchant Services 105

Incredo

JULY 14, 2019

Over time printed newspapers were replaced with online sources of information but the subscription pricing model didn’t lose its popularity and spread in other industries too, from cable television to health clubs and from online academic journals to software providers. 4 Attracts more customers as monthly payment size is small.

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Neil Patel

DECEMBER 22, 2020

One such method is an influencer promotion campaign. However, you still have to deal with finding the right influencers, managing communications, making sure influencers create the posts you pay them for, and tracking campaign efficacy. Currently, there are more than 7 million online retailers. So what’s the answer?

Payment Methods 139

Payment Methods Branding Payment Solutions Payment Services 139

Intercom, Inc.

MAY 3, 2018

It’s like rewriting your notes in school: the information sticks, and you can communicate it effectively to others. If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Intercom, Inc.

APRIL 7, 2020

Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure. At ecommerce fulfillment platform ShipBob , the team is working hard to keep their merchants updated on their business continuity plans, both via in-app messages and through email.

Payment Methods 217

Payment Methods B2C Merchant Services Payment Solutions 217

SaaStr

JULY 11, 2023

Gorgias, an eCommerce customer service platform, discovered that their customers’ main pain points were a lack of centralized customer support channels and poor integrations. For example, Gorgias knew they were targeting not only eCommerce but also customer service. Firstly, payment should be easy for customers. Make It Simple!

Sales Hiring 200

Sales Hiring SMB Sales Recruiting Payment Methods 200

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. It streamlines your entire billing process from invoice generation to payment collection. To run a business is like trying to balance several stacked plates in your hands.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Learn the latest strategies for your most personal, efficient support team yet.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Neil Patel

JANUARY 24, 2023

There are very real, specific metrics that show you how well your content is performing. There are also vanity metrics out there that can be more distracting than worthwhile. That’s why in this content marketing guide , I’m going to give you the most valuable content marketing metrics for evaluating the performance of your content.

Content Marketing 120

Content Marketing Metrics Payment Methods Marketing 120

FastSpring

MAY 20, 2024

Communicate frequently and clearly with customers about the transition. FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including subscription management, payment localization, VAT and sales tax management, consumer support, and more.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

FastSpring

JUNE 25, 2019

A challenge faced by all subscription-based businesses is figuring out a way to keep recurring payments flowing for their company. To help your company understand the value of dunning management , we’re sharing 4 ways having a robust dunning management process can benefit your online store. Reason #3: Reduce Your Customer Churn.

Payment Methods 89

Payment Methods Payment Features Churn SaaS Payments 89

Baremetrics

AUGUST 4, 2021

Declined payments in SaaS can be a real issue for both the customers and your company. Anyone tasked with understanding why payments decline or fail knows their work is cut out for them. From there you can get insights into your all failed payments using our dunning tool, Baremetrics Recover. Why do payments get declined?

SaaS Payments 98

SaaS Payments Payment Solutions Payment Methods Payments 98

User Pilot

FEBRUARY 22, 2024

Customer communication skills are a cornerstone of any business. TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers. Nurturing relationships.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. It can also appear on websites that have similar content and keywords to your business. Image courtesy of Bloomberg Wealth.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

User Pilot

NOVEMBER 14, 2024

This metric helps SaaS companies track the effectiveness of their expansion efforts. What metrics should you consider? For example, the payment page could be a touchpoint on the acquisition or revenue stage (depending on your acquisition model), and you can use it to sell add-ons or other products.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Take a traditional business, like a furniture store. Consider the following SaaS metrics important for performance monitoring to ensure your company is operationally strong.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Baremetrics

MARCH 30, 2021

Your business requires a fast and reliable tool for sending and receiving payments from clients. But with so many payment processing tools on the market, which one should you choose? Here's a list of six payment processing platforms for 2021. 1 Different B2B Payment Processing Tools 1. Payment-tracking.

Payment Services 80

Payment Services SaaS Payments Merchant Services Payments 80

Unbounce

JUNE 29, 2021

Before making the ask, you start with a big yet simple statement that communicates the value of your product or service. But as you scroll down the page, that bold statement is reinforced with: Named benefits further communicate the concept of “getting more done, for less.” Click-through pages serve the same purpose. The splash page.

Payment Methods 143

Payment Methods Strategy Technical Review AI Search 143

Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. It's the No.1 Try Baremetrics free. Table of Contents.

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

Neil Patel

NOVEMBER 29, 2020

Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Forget about the requirements of a physical office space, infrastructure, or even a business phone system. If you see something billed as omnichannel, it should cover: Phone VoIP Email SMS Chat Social Video.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

Neil Patel

APRIL 12, 2021

Next, determine your target consumer, meaning the person who needs that problem solved. Curation-type boxes offer samples of new products or items selected based on a consumer’s personal preferences. Your marketing plan should include your marketing budget, overall marketing strategy, and plan for tracking metrics.

Outsourcing Services 123

Outsourcing Services Payment Methods Payment Features Subscription 123

Baremetrics

NOVEMBER 3, 2021

Shopify has become the preeminent ecommerce platform. With that, developers have been hurrying to Shopify to get their apps into the Shopify App Store. Use Baremetrics to get the most out of your Shopify Apps Whatever tools you use to develop your Shopify Apps, Baremetrics is the tool you should use to monitor its growth metrics.

Payment Solutions 98

Payment Solutions Payments Payment Methods Development 98

Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? Optimizely: A digital experience analytics platform focusing on A/B testing, experimentation, and personalization with advanced targeting capabilities. You’re in luck! Book a demo to learn more. Pricing is available upon request.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Neil Patel

DECEMBER 8, 2020

In short, many people still don’t buy things on their phones. Despite the growth of mobile shopping, the majority of shoppers only use their phones to look up deals or product information — and then head to a store or a desktop to make big purchases. In addition, some people want to see and touch a product in person.

Mobile 145

Mobile Payment Methods Engagement Social Media 145

FastSpring

JANUARY 27, 2022

We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. The person using your SaaS product may not have access to the credit card used to sign up. He then sent out a link to this page inside payment failure notification emails.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

User Pilot

JANUARY 26, 2023

Thankfully, there are metrics you can use to expand your field of view and estimate how loyal your customers are. There are ten metrics you can use to measure customer loyalty. Send payment reminders both through email and in-app to prevent involuntary churn. Celebrate customer success with gamification.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

User Pilot

FEBRUARY 14, 2024

Thanks to the Gong<>Salesforce integration you can use AI-generated insights from user communications in Salesforce for improved sales strategies. With the Marketo and Salesforce integration, organizations can better align marketing and sales processes for improved lead management and marketing campaign personalization.

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

FastSpring

MARCH 15, 2023

Payment processing. Payment reconciliation. Payment reminders. For example, many accounting software offer a way to collect payments, however, it’s typically only for United States payments, not international payments. Global payment processing. Sending invoices and payment reminders.

Payment Solutions 78

Payment Solutions Payment Methods Payment Services Merchant Services 78

ProfitWell

JANUARY 17, 2020

Over the past decade, ecommerce subscription companies have doubled down on the subscription model to monetize their relationships with customers. But starting an ecommerce subscription service isn’t an easy task. What are ecommerce subscription companies? 4 popular types of ecommerce subscriptions. Let’s dive in.

Payment Methods 12

Payment Methods Payments Payment Features Merchant Services 12

FastSpring

MAY 14, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. These statements are designed to offer transparency and assist in managing your store’s financial activities. Need FastSpring support?

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78