Intercom, Inc.

MARCH 10, 2020

A customer experience that isn’t anchored on a single set of values will quickly start to feel fragmented – especially when team members can’t readily consult one another when issues come up. Along with metrics, our values will help the team keep a positive “business as usual” mindset. Automated tagging.

Customer Support 220

Customer Support Sales Team Automation Consulting Metrics 220

Sales Hacker

JUNE 11, 2020

As long as they are closely aligned with Sales and receiving sales feedback. Call scripts should include current challenges, discovery questions, expected benefits, and proof points or metrics. Consider using tools like HubSpot to grade leads and determine which prospects are ready to engage with the sales team.

Sales Hiring 115

Sales Hiring Strategy Sales Web Development 115

Sales Hacker

NOVEMBER 16, 2021

Onsite personalization and landing page automation tool. Customer communication tools. Automated drip campaigns. SalesHandy is software that lets businesses and sales teams automate and track their email outreach from Gmail and Outlook. Custom filters, views, and metrics. PPC marketing tools.

Scale 127

Scale Outsourcing Services Artificial Intelligence Machine Learning 127