SaaStr

MAY 8, 2019

Using magic (standard deviation) we came up with the best of the best of our sessions as voted by you, our SaaStr community. Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Keep your eyes peeled as we unveil the list and a bit more about your favorite leaders.

CTO Coach 30

CTO Coach New CTO CTO Web Development 30

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This can be a useful option for startups or small businesses that may not have the resources to hire a full-time CTO or may not need one on a permanent basis.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

Buffer Resources

DECEMBER 1, 2023

Given that their guidance is so universal — both for people just stepping into new roles and those at fast-paced companies like Buffer — I thought I’d share their wisdom here. I've always been one to jump on the new thing as soon as I discover it. Social Media is always changing, and platforms come and go.

VP of Engineering 124

VP of Engineering Part-Time CTO New CTO CTO 124

Hitenism

NOVEMBER 7, 2016

In a Quora thread , Ian McAllister, Director of Airbnb and former GM of Amazon describes the process: “ For new initiatives a product manager typically starts by writing an internal press release announcing the finished product. Rewrite the blog post until you have something you’d be happy publishing.

AWS 189

AWS New CTO Scale CTO 189

SaaStock

MARCH 8, 2019

After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Kathleen Ting studied at Cornell University before joining the financial service provider BlackRock in New York as Global Consulting Relations Analyst. Jessie Lam. Kathleen Ting. Anita Varshney.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.

Outsourced Development 210

Outsourced Development Underperforming Technical Team Development Part-Time VPE 210

SaaStr

NOVEMBER 11, 2022

Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. Audience Member 2: And so the C-60 is the one that gets communicated, the team is like on-. And the best CTO I know in the world is the CEO. Jason Lemkin: Our base.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. Communication. Communication is at the heart of e-commerce and community.” – Meg Whitman, President, and CEO of Hewlett-Packard. Communication is a two-way street.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

The Angel VC

FEBRUARY 29, 2012

If I think about the founders of "my" SaaS startups, these are the three qualities that all of them have – in addition to a huge amount of intelligence, motivation and commitment, which allows them to quickly acquire new skills as the company grows. The second best option is two, and the third best option is one, four or five.

CTO Hire 106

CTO Hire Startup Sales Hiring New CTO 106

Scytale

DECEMBER 10, 2024

Yaron Lavi CTO at Deel Book a Demo Key Components of SOC 2 Policies SOC 2 policies are your rules of the road for handling data responsibly, ensuring your operations align with the relevant Trust Services Criteria (TSC) while keeping your business secure and your customers happy.

Technical Review 52

Technical Review Software Review Systems Review compliance 52

SaaStr

JULY 10, 2021

Our company, we basically unified communications in the cloud. As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. There needs to be a lot of communication with the employees. It makes sense that that would be the role that comes in as the CTO. Craig : Yeah. We also do UberConference.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Scytale

MARCH 12, 2025

Christopher Doman As co-founder and CTO of Cado Security – a leading platform for cloud-native digital forensics and incident response – Christopher Doman is a seasoned cybersecurity professional making waves in the tech startup space. As co-founder and CEO of Wayve , he is transforming transportation with AV2.0,

Startup 59

Startup Scale Cybersecurity AI Search 59

Intercom, Inc.

OCTOBER 31, 2019

No, the amazing innovation of the iPhone was simply to bring a new generation of user interface to market with the touchscreen – and to really enable a different interaction that people have with the computing devices. It is a much better technology and framework for communication and collaboration and also for taking advantage of AI.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Intercom, Inc.

APRIL 19, 2018

If we are actually trying to win our market and be the absolute best customer communications company, we need to make exquisitely good use of our precious engineering resources. Ciaran, our CTO , came up with this magical line. He said, “I want to run less software, not more software.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today? Who are the new developers?

Cloud 173

Cloud Scale Trends Machine Learning 173

Unbounce

MAY 19, 2020

If your product offers an immediate solution to the challenges of the new normal, you may also want to place that message front and center on your website. Communicating Empathy on Your Landing Pages. In this case, Slack added real images of humans communicating and using the platform. Communicating with Empathy Can Be Easy.

New CTO 145

New CTO Branding CTO Social Media 145

Kellblog

MAY 10, 2023

Sounds obvious, like maybe you shouldn’t need to remind pilots to do this, but here’s what they teach them and why: From the earliest days of flight training, pilots are taught an important set of priorities that should follow them through their entire flying career: Aviate, Navigate, and Communicate. five years). Ineffective.

New CTO 115

New CTO Airlines CTO Investment 115

Kellblog

SEPTEMBER 21, 2024

They never have any new ideas about how to fix our problems.” And maybe even what new products we should build.” But what happens Monday morning, when everyone sees the company-wide message announcing the new initiative? Did anybody notice that the acronym for the new, save-the-company initiative is LOST?

New CTO 92

New CTO Sales Leadership Headcount 92

Intercom, Inc.

FEBRUARY 22, 2022

“Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives. Evolving security landscape.

Data 118

Data CTO Hire Technical Review compliance 118

Outseta

MARCH 21, 2018

Team: Co-founders Andy Taylor (CEO) and Navtej Sadhal (CTO). is a New Jersey based online property management platform built for both landlords and tenants. Team: Co-founders Joe DiNardi-Mack (CEO), Joseph Haddad (CTO), & Chris Finn (COO). Team: Founder & CEO Charles Hadsell. dwel.co - dwel.co Team: Founder Tyler Cubell.

Outsourcing Services 75

Outsourcing Services New CTO Outsourced Development CTO 75

FastSpring

FEBRUARY 6, 2025

If you have the CEO, CTO, some executive chat through, here’s the big picture of the company. Why are you looking for a new job? Let’s find a new shirt. Lizzie Mintus (07:58) Yes. Yeah, it happens all the time because the small company cares about you, David, as a person. Here’s your impact.

SMB 107

SMB Sales Recruiting Branding Sales Hiring 107

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. But keeping what you’ve got is as important as bringing in new customers.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

User Pilot

AUGUST 17, 2024

He also organizes ProductCon, a conference that takes place in San Francisco, New York, and London and attracts thousands of product professionals every year. It isn’t the lack of team adoption or poor implementation of new tech. Turning session replays into learnings Session replays aren’t new. Carlos Gonzalez de Villaumbrosia.

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

Intercom, Inc.

NOVEMBER 24, 2020

The team is also leveraging these messages to implement a feedback loop, regularly sending out NPS surveys to capture customer sentiment and ensure that customer feedback is frequently collected and communicated back into the company. Fostering a culture of being quick to respond.

Technical Review 118

Technical Review Systems Review New CTO Customer Support 118

Neil Patel

AUGUST 23, 2021

His communication style is one of the keys to his success. Why Larry is Successful: Founder and former CTO of WordStream, Larry has tenured experience in the digital realm. How can I find new marketing Instagram accounts to follow? Niche: Market research. Handle: @kim_larry. Follower Count: 45.5k. Niche: Automation.

Marketing 128

Marketing CTO Coach Entrepreneurship AI Search 128

Valerian Tech

MAY 4, 2023

In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. DevOps is a combination of culture, tools, and processes that emphasize collaboration and communication between software development and IT operations teams.

CTO Hire 52

CTO Hire New CTO CTO Business 52

Valerian Tech

FEBRUARY 10, 2023

However, they are still relatively new and their value can be extremely volatile, making them a high-risk investment for some people. A cryptocurrency project is a venture or initiative that involves the development, launch, and management of a new cryptocurrency or blockchain platform. What is a Cryptocurrency Project?

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role! I’ll do whatever it takes.

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features. Come up with product and new feature ideas.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

SEPTEMBER 18, 2020

Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. And then you keep resources on them because for the next three to six months, you’re taking feedback from customers and feeding it back into that new functionality or that new product.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

ProfitWell

FEBRUARY 4, 2020

RevOps isn’t new—some form of revenue operations has been around for a very long time, it simply lacked a title. When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. Said hops came from a new cultivar out of the Pacific Northwest called Cascade. Key takeaways.

CTO Hire 98

CTO Hire Sales Hiring New CTO CTO 98

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Eric Yuan: I think that you really need to communicate well before you hire those people.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

Audacix

JANUARY 1, 2019

Then, agree on how they will communicate and share information and learnings to transform your culture to one that aligns to DevOps principles. State Of DevOps Report 2018 Communication is the key to solving most business challenges. So it will not surprise you to learn that sharing and communication is a "key pillar" of DevOps.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

BetterCloud

JUNE 10, 2021

A few weeks ago, [ CTO Jamie Tischart ] and I talked about this fork in the road that engineers typically get to where they either move into management or commit to writing code for the rest of their careers. Costs can quickly increase, new attack vectors can open up, and confidential data can become more exposed.

Engineering 52

Engineering DevOps as a Service New CTO CTO Coach 52

Tom Tunguz

OCTOBER 24, 2021

Good morning, afternoon, and evening Redpoint community. Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. What kinds of communication? I’m Travis Bryant.

CTO Coach 159

CTO Coach Sales Hiring Sales Recruiting CTO Hire 159

Natalia Luneva

APRIL 30, 2021

If you are still unsure about the value of community marketing or are just about to launch yours, keep reading. . SaaS Community Marketing: 11 stories from software companies. Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1

Marketing 98

Marketing Social Media SaaS New CTO 98