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It is set up to handle inbound, outbound, or blended contact centers that handle communication in both directions. The auto dialer software that comes with contact center solutions is nearly identical to what you get with a sales engagement platform. VanillaSoft is going to be great for outboundsalesteams.
This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. I started in a contract role at the IT help desk services for internal employees at Oracle. Outreach has your back.
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