FastSpring

DECEMBER 11, 2020

Communication. Communication is at the heart of e-commerce and community.” – Meg Whitman, President, and CEO of Hewlett-Packard. We often talk about building relationships with your customers, and all good relationships are built on a foundation of good communication. Communication is a two-way street.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. Again, we felt that there was much greater value in being authentic than trying to be someone that we weren’t and try to find positives. Want to see more content like this session?

CTO Hire 178

CTO Hire Travel Underperforming Technical Team CTO Coach 178

Sales Hacker

OCTOBER 13, 2020

Managing a technical team as a non-technical person [24:13]. Ideas Ryan finds transformative [29:33]. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Are they hiring? Sam’s Corner [33:50 ].

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Sales Hacker

NOVEMBER 22, 2017

Regardless of the field, this time-tested principle consistently rings true. In sales, sellers who cite convoluted reasons to explain poor performance, rather than proactively doing something about it often remain — unsurprisingly — at the bottom of the success ladder. Our marketing team sucks. We Can’t Find Qualified Prospects.

Underperforming Technical Team 99

Underperforming Technical Team Sales CTO Coach New CTO 99

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 145

Sales Hiring Scale CTO Hire Marketing 145

SaaStr

NOVEMBER 21, 2019

Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Emilie Maret | Fellowship Team @ The Family. The good thing is … this is the good news, bad news. Want to see more content like this?

New CTO 182

New CTO Sales Hiring B2C CTO Hire 182

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Average salary: $192,383/yr. Average salary: $151,254/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Andreessen Horowitz

DECEMBER 4, 2023

Most growth-stage CEOs I work with know how to tell if they’re efficiently allocating capital in every part of their budget with one glaring exception: research and development (R&D). And finding inefficiencies in overhead (e.g., Short-term offensive bets have shorter development cycles and more predictable returns.

Underperforming Technical Team 120

Underperforming Technical Team Benchmarks CTO Hire New CTO 120

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. RingCentral is a unified communications as a service space, UCAS. Join us at SaaStr Annual 2020.

Scale 207

Scale Business Sales Hiring CTO Hire 207

Valerian Tech

FEBRUARY 10, 2023

A cryptocurrency project is a venture or initiative that involves the development, launch, and management of a new cryptocurrency or blockchain platform. A typical cryptocurrency project will have a team of developers, economists, investors, and advisors who work together to bring the project to fruition.

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

SaaStr

AUGUST 22, 2020

365: The Office of the Future, How Everything’s Changed and What 2021 Will be Like with Justin Bedecarre, CEO @ HelloOffice and Jen Nguyen, Founding Partner @ TEAMWERC. Centralized HQs with all the perks and amenities “under one roof” have traditionally been used as recruiting tools to attract and retain top talent. Aaron Levie.

Sales Recruiting 213

Sales Recruiting Cloud CTO Hire Sales Hiring 213

SaaStock

MARCH 29, 2019

Black Holes: these are ideas that take up a lot of company effort while offering poor ROI. That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Work on developing your brand. The best part? Hire Game Changers to Propel Growth.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Audacix

JANUARY 1, 2019

Whether you're about to implement DevOps or for ways to optimise it within your team, you must remember that DevOps is all about discipline and is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. Bring such people into the DevOps fold, share learnings and build trust.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

Chart Mogul

JULY 1, 2020

Customer discovery interviews help marketers communicate with potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. Customer development interviews. Customer discovery interviews.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time.

Payment Features 116

Payment Features Subscription Scale Underperforming Technical Team 116

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. But despite these differences, Farhan Virji, VP of Customer Happiness at Later, believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps best practices that will help you to run your software development projects smoothly. But the list of best practices varies from expert to expert.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Outseta

OCTOBER 15, 2018

Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. in debt to buy out their investors.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Chart Mogul

JULY 1, 2020

Customer discovery interviews help marketers communicate with potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. Customer development interviews. Customer discovery interviews.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Crafty CTO

APRIL 12, 2020

I follow DHH and Jason Fried on Twitter and generally find myself agreeing with their often-contrarian points of view. I love their Guide to Internal Communication , their pushback against insane 80-hour workweeks in It Doesn’t Have to be Crazy at Work … REWORK … REMOTE … Getting Real. Big as in a 143 page PDF.

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

Chargify

OCTOBER 4, 2017

Billing may not be one of the most exhilarating parts of your company, but it is one of the most important parts of your business…it is how you get paid. Time is money (especially in the SaaS world), and whether you’re an early stage startup or an established business, development resources are almost always at a premium.

Payment Features 51

Payment Features Subscription Merchant Services SaaS Payments 51

Outseta

NOVEMBER 19, 2019

Why building trust with your internal team is the hallmark of great marketing leaders By Geoff Roberts The role of the modern Chief Marketing Officer is a tough one—you’d be hard pressed to name another position that requires a wider range of skills.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Crafty CTO

MAY 1, 2020

We left off at the handoff of shaped, de-risked work to the development teams. In effect, we are saying: “Here you go, dev team. ” Traditional agile, let’s say Scrum for example, looks a bit different: “OK dev team! This post will focus on Shape Up’s approach to building. And shipping!)

Underperforming Technical Team 52

Underperforming Technical Team Software Review New CTO Scale 52

All that Saas

DECEMBER 24, 2021

Customer Advisory Group for feature suggestions and direct facetime with the Product and Engineering teams with priority access to features and planned deployments. This software also integrates well with Slack and submits the user’s expenses directly to the business communication platform. Dedicated Enterprise Account Manager.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does one know when we need to hire generalists vs specialists? How does Karl think about working with recruiters?

Sales Hiring 241

Sales Hiring Scale CTO Hire CTO Coach 241

SaaStr

DECEMBER 3, 2020

In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. What was Sam’s biggest lesson from scaling the sales team at Dropbox? When is the right time to hire the first sales rep? Should you hire 2 at a time?

Scale 252

Scale Sales Hiring Sales Recruiting Sales 252

SaaStr

MARCH 20, 2019

Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. Listen on Spotify.

Underperforming Technical Team 177

Underperforming Technical Team Development Software New CTO 177

Teamgate

JANUARY 14, 2019

I was planning to become a war correspondent, as was my role model and inspiration Anna Politkovskaya , but when the time came and I was invited to join a group of journalists from a very reputable broadcasting team to go to Palestine in 2010, when I was still at university, unfortunately, I had to reconsider my life choices.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

User Pilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Want to learn more?

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

Sales Hacker

MARCH 11, 2025

Why executive compensation should align with key business metrics for better team alignment. Guest Speaker (Cassie Young): LinkedIn Primary VC Host (Scott Barker): LinkedIn Newsletter Find GTMnow (GTMfund’s Media Brand): Website LinkedIn Twitter/X YouTube Podcast Sponsor: Pursuit The best talent isn’t actively job hunting.

Scale 81

Scale Technical Advisors Sales Hiring Technical Review 81

Scytale

NOVEMBER 19, 2024

The bad news is that just waving a wand won’t cut it. Collect and document relevant findings Gather relevant documentation such as security policies, data handling guidelines, incident response plans , and past audit reports. Scytale streamlined the process by providing expert-driven technology.

compliance 52

compliance Underperforming Technical Team Technical Review Systems Review 52

User Pilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Complex onboarding: 74% of users abandon an app after a poor onboarding experience. Poor UX: If your app is difficult to navigate or lacks a clear layout, users wont hesitate to abandon it.

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. How has Peter found the transition from CTO to CEO this time? Here’s what Michael talks about: How quickly should you hire?

VP of Engineering 159

VP of Engineering CTO Hire Technical Review Sales Hiring 159

Sales Hacker

FEBRUARY 4, 2025

18:13 The role of cross-functional communication. 32:53 The rise top operators and how to recruit them. 38:33 The commoditization of technology in the age of AI. 44:31 The power of community and in-person events. 18:13 The role of cross-functional communication. 32:53 The rise top operators and how to recruit them.

Sales Recruiting 87

Sales Recruiting Scale Finance Underperforming Technical Team 87