Neil Patel

JANUARY 6, 2021

Customer relationship management (CRM) software is designed to help companies with that exact goal. My guess is that it’s because CRM software has a reputation for being massive, expensive, and really challenging to use. In fact, there are dozens of CRM software solutions that small businesses can start using this afternoon.

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SaaStr

SEPTEMBER 13, 2020

You see that both organizations embracing this cloud movement, but specifically in COVID, more and more companies turning to the cloud as their solution for business continuity or for business growth in these times when shelter in place is making on-prem solutions difficult and in many cases, impossible to use.

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Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Hiring for sales with John Barrows.

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Scale Sales Hiring Scaling Payment Services 172

Intercom, Inc.

MARCH 16, 2018

Your direct competitors are targeting the same job-to-be-done with the same solution as you. For example, video conferencing and business class flights compete on outcomes as they’re both hired for the same job – business meetings – but solve the problem in a different way. The problem?

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Payment Solutions Sales Hiring Payments Payment Services 219

SaaStr

DECEMBER 26, 2019

We as a marketing team work a lot with of course the sales team, but also with the tech team. And we work a lot with the sales teams who is dealing with a lot of leads, we have to make sure so that we are really able to track and measure all the investment that we are doing, require lengthy sales cycles.

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Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Brittany used Embedded Payments as an example to demonstrate this point.

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Payments Payment Solutions Payment Services SaaS Payments 100

Stax

MAY 30, 2024

Bookkeeping is an essential part of managing your business and it’s something you must oversee in order to remain profitable. Finding the best accounting apps can be overwhelming and difficult, as there are so many options to choose from. Thankfully apps are constantly making it easier to track and organize important data.

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Payment Solutions Payment Methods Payment Services Technical Advisors 88

Stax

MAY 30, 2024

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Stax

MAY 21, 2024

The consistent software updates and upgrades have made it easier than ever to run businesses. We’re seeing a similar trend in the legal industry, where law firms rely on case management systems to run their businesses. If you’re selling law practice management systems to law firms, you’re definitely not alone.

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Payment Solutions Payment Services Payments Software Review 88

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends.

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Scale Payment Methods Payment Solutions Marketing 162

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. Dare I say SaaS. They were self taught developers.

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Scale Payment Services Payment Methods Scaling 160

Intercom, Inc.

JULY 14, 2022

?. Regardless of the industry or the product you’re selling, the old sales playbook is falling short of customers’ expectations. For James Dyett , a customer-centric mindset shouldn’t just be the purview of post-sales departments. Sales, he thought, would do just the trick. Hire customer-centric salespeople.

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Scale Sales Hiring Payment Solutions Payment Services 118

FastSpring

MARCH 15, 2021

Do you know what’s better than one sale? Multiple sales that happen automatically. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. All you need are the right tools and a subscription management system to handle the additional traffic.

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Payment Features Payment Services Subscription Payment Solutions 147

FastSpring

MARCH 15, 2023

SaaS accounting software can help you automate: Recurring invoicing. Payment processing. Payment reconciliation. Payment reminders. Subscription management. And more … However, it’s almost impossible to find one accounting software solution that satisfies all your needs as a SaaS company.

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Payment Solutions Payment Methods Payment Services Merchant Services 78

Sales Hacker

AUGUST 7, 2020

Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. At Sales Hacker, we’re serious about diversity, and for that reason, we’ve compiled a list of 530+ female sales experts to consider for your next event. Sales Development. Sales Growth.

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VP of Engineering Sales Recruiting Sales Hiring Payment Services 131

Sales Hacker

APRIL 15, 2021

Yep, the typical over-confident sales guy. Kind of like on a sales call. Tempo on the sales call and in the sales process is everything for us. Our solution today vs. three years ago is at least two to three times more complex. One of my wife’s work colleagues challenged me to a game of chess. You’re losing tempo.

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Sales Hiring SaaS Payments Sales Payment Solutions 141

SaaStr

MARCH 17, 2020

How to create boundaries and norms with the sales team, how to find customer advocates, how to build and scale your program, as well as the difference between incentivized vs. reward program. Customer reference program went from something that was nice to have and important to absolutely critical to our new business sales cycle.

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Scale Payment Services Sales Hiring Payment Methods 188

Chaotic Flow

OCTOBER 8, 2013

SaaS product management professionals should always remember that there are four P’s in marketing , one being product. Unfortunately, software companies have a bad habit of thinking about product in isolation from the rest of the marketing mix. Free trial facilitates product evaluation and shortens sales cycles.

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SaaS Payments Payment Methods Payments Scale 200

Intercom, Inc.

AUGUST 30, 2022

When you’re selecting tools for your startup tech stack, you don’t need all the bells and whistles of enterprise software – in fact, tools built for more mature companies will likely have more complexity (and thus more costs) than you really need at this early stage. Your first few hires are so influential in the success of your company.

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SaaStr

DECEMBER 17, 2019

Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Ari : And so what is your relationship with the banking system today? Zach : Well, I guess in the truest sense we do sell software as a service.

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Payments SaaS Payments Banking Underperforming Technical Team 214

SaaStr

AUGUST 27, 2019

How to Design a Sales Comp Plan to Get You to $100M with Work-Bench, Movable Ink, MongoDB and Concert Finance. This panel will speak tactically to various comp design options as a way for management to determine and promote ideal behavior in their front-line teams. Meghan Gill | VP of Sales Ops @ MongoDB. FULL TRANSCRIPT BELOW.

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Sales Recruiting Sales Hiring Scale Sales 155

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. Hiring guide.

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User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Account Managers: They serve as the lead point of contact for all customer account management matters.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

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Scale Payment Methods Sales Recruiting SaaS Payments 105

Tom Tunguz

OCTOBER 24, 2021

And then from 2004 to 2014, she was at Google and managed lots of different things, including the self-driving cars project, global sales and operations, and the business teams for checkout in Google Apps. What kinds of communication? This is one I like to communicate. She’s got an English degree and an MBA.

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CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Sales Hacker

FEBRUARY 2, 2021

Before we dive into sales cycle management, let’s first focus on what a sales cycle is and the sales cycle steps. What Is a Sales Cycle? A sales cycle is a term used to describe the sales process steps, beginning when a sales rep identifies a potential customer to follow up after closing the sale.

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SaaStr

NOVEMBER 7, 2019

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. What I like to know always when I meet founders is how they managed to get their first users. Romain Huet : Yeah, we started as a set of API’s.

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Payments Merchant Services Payment Solutions Payment Services 171

Neil Patel

JANUARY 21, 2021

Bootstrapped companies must focus relentlessly on sales, cash flow, and profit because they don’t have the luxury of VC investments to fall back on. Planning and Project Management Bootstrapping Tools. Wrike is a versatile and comprehensive project management tool, perfect for startups and businesses of all sizes. Apple isn’t.

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Payment Methods Payment Solutions Outsourcing Services Payments 110

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. The Process for Creating a Sales Compensation Plan. Know what to Include in a Sales Incentive Plan. Keep it Simple.

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Compensation Sales Hiring Development Team Review Sales Recruiting 110

FastSpring

APRIL 7, 2022

Learn more about how FastSpring helps SaaS and software companies collect and remit taxes globally or localize and accept global payments. In their case, the cash that Messente generated from these early sales enabled them to pay salaries quickly, which meant they could keep their doors open and the ideas flowing.

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SaaS Payments Technical Advisors Payment Services Payments 147

Stax

AUGUST 20, 2024

Today, you don’t even have to exit the app. Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while. This infrastructure helps businesses provide financial solutions, such as digital payments, directly on their websites or mobile apps.

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Payments Payment Methods Merchant Services Finance 88

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach. See below!

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SaaS Payments Compensation Payment Services Sales Recruiting 150

ChurnZero

JANUARY 24, 2022

With customer centricity, the sale of the product or service is driven by the commitment to ensure that the customer is happy. Once the sale is made, the company maintains its ties with the customer to ensure their enduring satisfaction with the product. In the software industry, companies commonly compete on the features they offer.

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Payment Features Subscription SaaS Payments Payment Services 98

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach. See below!

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SaaS Payments Compensation Payment Services Sales Recruiting 144

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. We’ve got half a billion into management. So if you’re a software founder in that stage, come talk to us.

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New CTO Sales Hiring B2C CTO Hire 179

Neil Patel

AUGUST 6, 2021

With research showing that retail Ecommerce sales are set to be more than $548 billion by 2024 , you’ll want your customer retention strategy to be solid enough to get you a piece of that pie. Personalized experiences are essential in driving return sales. For most, a sale is the ultimate goal of running an Ecommerce business.

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Payment Methods Payments Payment Solutions Payment Services 142

Neil Patel

DECEMBER 13, 2022

Some startups can get away with managing HR initiatives on their own in the beginning, but this quickly becomes unrealistic and cumbersome if or when you scale your business. What if I told you that you could completely eliminate HR tasks from your plate without hiring a full-time human resources team?

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Outsourcing Services Payment Services Sales Recruiting Sales Hiring 88