Payrix

FEBRUARY 4, 2025

Interested in learning more about software-led payments or joining the current Embedded Payments conversations in your organization? Authentication The process of assuring that data has come from its claimed source, or a process of corroborating the claimed identity of a communicating party. Youve come to the right place.

Payment Services 147

Payment Services Merchant Services Payment Solutions Payment Methods 147

Payrix

JANUARY 10, 2025

Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers. Check out this helpful blog: The essential elements of merchant underwriting for software companies.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

The Daily Egg

DECEMBER 29, 2020

You need good property management software to run a profitable real estate business. The post Best Property Management Software appeared first on The Daily Egg. It’s no secret that managing properties can be expensive and time consuming.

Software Review 249

Software Review Software Management Communication 249

Tom Tunguz

JANUARY 23, 2020

The same is true in software. If the buyer has a question about the software, they can audit it themselves and communicate with the authors. Enterprise buyers use third parties to buy software. These research agencies diligence software products directly and through surveys. This transparency builds trust.

Software Review 279

Software Review Technical Review Software Marketing 279

Tom Tunguz

FEBRUARY 26, 2025

Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale. There are exceptions: Oracle’s database, Tanium’s security product, Workday’s human capital management software. Application software companies typically sell seats.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

SaaStr

JUNE 26, 2019

But in any event, it does show you that most of us are remaking existing, large categories of software. Communications, security, and infrastructure. The post About 70% of SaaS Unicorns Are New Versions of Existing Categories of Software appeared first on SaaStr. Things change. Same stuff, just done better.

Software 279

Software SaaS Mobile Innovation 279

FastSpring

NOVEMBER 27, 2024

We provide an all-in-one payment platform for SaaS, software, video game, and other digital product businesses, including VAT and sales tax management, payment localization, and award-winning consumer support. Payment methods. Currency display. FastSpring is a merchant of record that can help you easily grow your business internationally.

Payment Methods 158

Payment Methods Merchant Services SaaS Payments Payments 158

SaaStr

DECEMBER 20, 2021

Tamar Yehoshua, CPO at Slack, Anu Bharadwaj, COO at Atlassian, and Varun Parmar, CPO at Miro joined SaaStr to talk about how these changes have impacted their companies and enterprise software as a whole. The future of enterprise software—and the future of work—is flexibility. The future of work is flexible and remote-friendly.

Enterprise 246

Enterprise Software Entertainment Company Culture 246

TechEmpower SaaS

SEPTEMBER 25, 2023

I think that poor communication and differing team cultures might be part of the problem, but how can I know for sure? The team’s technical skills are solid, but they’re undermined by poor communication, especially around requirements and expectations. And in the software world, an A player is worth 10+ C players!

Underperforming Technical Team 390

Underperforming Technical Team Development Software Review Technical Review 390

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

User Pilot

OCTOBER 10, 2024

The SaaS user onboarding process is the guidance that users go through from the moment they sign up for a software product. The purpose of these questions is to help Slack understand how you will use the platform—whether it’s for a small team project or an entire company communication hub. What is customer onboarding in software?

Onboarding 105

Onboarding SaaS Software Communication 105

SaaStr

NOVEMBER 20, 2024

GitHub, founded in 2008, is a leading platform for software development and version control that has made waves since 2018 with its AI Copilot. Be disciplined about prioritizing that feedback and communication. Ensuring the process was as seamless and friction-free as possible. Keeping the door as wide as possible to get feedback.

Scale 264

Scale AI Scaling Marketing 264

Tom Tunguz

MARCH 24, 2020

The corollary to working online will be software to improve collaboration for distributed teams. In tandem, security software spend is sure to grow. As colleagues communicate more ideas online, companies will have to secure these thoughts to protect their intellectual property. Could we do it at $500k or $5M?

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361

Clouded Judgement

MARCH 21, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. They built out their core CRM capabilities, but expanded into analytics when they acquired Tableau, expanded into integration when they acquired Mulesoft, and expanded into communication when they acquired Slack. Follow along to stay up to date!

Cloud 188

Cloud Pricing Subscription Payment Features 188

Tom Tunguz

JUNE 22, 2022

The behavioral patterns in web3 differ driven by anonymity, communication patterns on discord and telegram, and the consequences of using tokens as user acquisition, as governance votes, and currency. The Analytics systems power Segmentation software. Publishers running ads ensure they receive their fees through Attribution software.

Blockchain 355

Blockchain Marketing Advertising Government 355

SaaStr

DECEMBER 4, 2021

If you create too many team silos, your RevTech may be disjointed as teams aren’t communicating as seamlessly. In addition, sales must leverage a variety of communication and outreach tactics, including phone, email, SMS, social media, etc. In this phase, you must find a CRM as well as sales data software. . Key Takeaways.

Scale 290

Scale Sales Hiring Social Media Technology 290

The Daily Egg

MAY 30, 2021

Google Hangouts works well for the solo user needing a simple and free communication tool. It is not for businesses and isn’t the top video conferencing software available. Compare Google Hangouts to The Best Video Conferencing Software […]. The post Google Hangouts Review appeared first on The Daily Egg.

Software Review 288

Software Review Communication Software Business 288

The Daily Egg

FEBRUARY 4, 2021

Basecamp is a complete solution for project management and team communication. The software is branded as an “all-in-one toolkit for working remotely.” It’s a centralized workspace for businesses to stay organized, manage projects, and more. Basecamp has been around for 22 years and counting.

Software Review 303

Software Review Communication Branding Software 303

SaaStr

MAY 4, 2021

Five9 has increased its growth margins over time, but telephony and communications have real costs. Like Twilio, Five9 will likely never have the 70%-80%+ gross margins of a software-only company.

Systems Review 345

Systems Review Technical Review Software Review Cloud 345

The Daily Egg

MARCH 28, 2023

If you need a place to unify your workflows, project assets, and team communications, you need workflow management software. Nowadays, there are. The post Adobe Workfront Review appeared first on The Daily Egg.

Software Review 288

Software Review Communication Software Management 288

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. “It’s a critical task within the function, and somebody had to build something simpler, smarter, and fairer” Then, I was tasked with running an RFP process to find software to solve this problem.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

Intercom, Inc.

JUNE 10, 2020

For example, at Intercom we build customer communication software. Before Intercom, which is a customer communications product for businesses (in other words it’s a B2B product), I spent most of my career working on consumer products like Gmail and YouTube. Different parts of building software are also different domains.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

User Pilot

NOVEMBER 7, 2024

Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Examples could be streamlining communication or effectively tracking customer engagement to support your customer success efforts. G2 rating : 4.7 Custom alerts and triggers.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

Tom Tunguz

AUGUST 3, 2022

The lack of a native messaging protocol prevents apps from communicating with their users. Today, web3 apps communicate with users on Discord & Telegram. Products work around this limitation by linking existing communication systems to wallet addresses like email addresses, or Discord & Telegram handles.

Machine Learning 277

Machine Learning Artificial Intelligence Communication Customer Support 277

User Pilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Customer Success 105

Customer Success Software Management SaaS 105

Intercom, Inc.

AUGUST 25, 2020

But what makes software conversational? This piece outlines a process for building and structuring effective conversational experiences in software. Whether she accepts that communication is a separate issue. In software, gaps in understanding can be relatively small (“How do I filter by location?”) Delivery problems.

Communication 290

Communication Software AI Engineering 290

SaaStr

MARCH 24, 2021

Sales terminology might feel unfamiliar, but the beautiful thing about using sales customer relationship management (CRM) software is that it provides a common structure for a sales process. Sales CRM — Software used to streamline pipeline management and safely store customer information, communicate with prospects, and drive more sales.

Sales Hiring 321

Sales Hiring Startup Sales Outsourced Development 321

USIO

FEBRUARY 7, 2025

The Role of APIs in Modern Payment Systems APIs act as bridges between different software systems, allowing them to communicate and share data seamlessly. Vendors benefit from faster disbursements and clear communication about payment statuses.

Payment Solutions 130

Payment Solutions Payment Services Payments Payment Methods 130

SaaStr

MARCH 4, 2021

With the larger software companies Corporate Marketing Is King, and Product Marketers are the Princes. Making sure you sit in the right place in the market, and are communicating that to the market. Protecting and reinforcing the brand, and communicating what the product does, and doing a great job of it. Why’s that?

Sales Hiring 357

Sales Hiring Scale Marketing Branding 357

User Pilot

OCTOBER 19, 2024

A well-crafted release note can transform how you communicate product updates to your users. With the right release notes template, you can transform your software updates from snooze-fests into engaging content that keeps your users in the loop. They include guidelines that help users understand the value of your software updates.

Social Media 105

Social Media Communication Engagement Software 105

SaaStr

FEBRUARY 19, 2020

One of those trends is the movement towards remote work and distributed teams, which is significantly changing how we communicate and collaborate in the modern workplace. . Communication will suffer if the right tools and practices aren’t implemented on any team, and even more so for a hybrid one. What’s the takeaway on tools?

Artificial Intelligence 333

Artificial Intelligence Machine Learning AI Technology 333

Payrix

JUNE 4, 2024

What do merchants want from their software providers? This is a question that keeps many software companies up at night, and Leah Asdell, Head of Partner Marketing and Content Strategy at Worldpay for Platforms. They want assurance that their data is secure, and software providers need to clearly communicate their security measures.

Payments 147

Payments Merchant Services Embedded Payments Payment Solutions 147

Tom Tunguz

MARCH 3, 2020

Community: how vibrant is the customer community? Communication: how effective is the lifecycle marketing effort to existing customers? Systems: to what extent is the right software deployed? Reputation: how strong is the company’s reputation with customers? Marketing Operations. Reporting: teams win with data.

Underperforming Technical Team 340

Underperforming Technical Team Marketing Scale Social Media 340

The Daily Egg

JUNE 22, 2021

This online proofing software facilitates communication between team […]. Proofing and finalizing projects can be time-consuming and lead to long email chains, lost and overlooked comments, and an array of edits in multiple versions of the same file. The post ReviewStudio Review appeared first on The Daily Egg.

Software Review 268

Software Review Communication Software 268

User Pilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior. What’s a cost-effective way to manage and grow a product ?

Software Review 105

Software Review Software Management Systems Review 105

SaaStr

MARCH 19, 2020

A true enterprise dashboard communicates value to all stakeholders. If an organization spends $100k or more on a piece of enterprise software, often, the buyer’s boss will never use the app. But a true enterprise dashboard is something different, and magical. It’s much more than a summary page. Or almost never.

SMB 363

SMB Enterprise Innovation Communication 363