What Does it Take to Get CX Right? [It’s Not Just the Technology]
SmartKarrot
DECEMBER 16, 2021
Customers are your biggest advocates, and a happy customer will leave reviews, aid-in word-of-mouth marketing, and convert new prospects who on the fence. Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? WHY do we buy? You gain from organic promotions.
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