Company Culture CTO Hire Outsourced Development 
Intercom, Inc.
APRIL 19, 2018
Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies. Ciaran, our CTO , came up with this magical line. Who do we outsource to?
SaaStr
APRIL 16, 2019
We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. Our entire company is in Raleigh, our entire development team is in Raleigh, entire product management team is there, I’m there. We had no New York city presence.
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SaaStr
FEBRUARY 28, 2020
As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does one know when we need to hire generalists vs specialists? How does this requirement change as the company scales?
SaaStr
AUGUST 22, 2020
One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right? Jason Lemkin: Box Shield has a rule-based hire, I can pick rules. At the same time, there’s literally no reason why we have to have a classic 9:00 to 5:00. So, that’s effectively what we’re working on.
SaaStr
JANUARY 10, 2020
Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves?
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