Remove Company Culture Remove Customer Lifetime Value Remove Sales Recruiting
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Quantifying the Cost of a Bad Hire

Tom Tunguz

The chart above compares the contribution of two hypothetical inside sales people with $400,000 quotas to an early-stage startup’s finances. In this case, contribution is the 18 month revenue of sold customers tallied cumulatively minus the salary costs of $100k annualized of the sales person.

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Best Resources for Retention Managers

User Pilot

Managing customer relationships : Building strong relationships with high-value customers and addressing their concerns to prevent churn. They use customer information to identify churn risks, understand customer needs, and measure the effectiveness of retention programs. Book a demo to see it in action!