Remove Company Culture Remove Customer Support Remove Marketplace as a Service
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3 Key Automations to Accelerate Your SaaS Company’s Growth

SaaStr

The problem is that customer data exists across multiple applications and databases, including your CRM, ERP, reporting and analytics, and customer support. Integration brings together data trapped in various systems to help you understand how customers use your products, improve engagement, and increase net retention.

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Top 10 Customer Service Trends for 2021

SmartKarrot

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever.

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Top 10 Customer Service Trends for 2021

SmartKarrot

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever.

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How to Choose the Right SaaS Tool for Your Business

How To Buy Saas

Choosing the right SaaS (Software as a Service) tool can make or break a business in today’s digital age. With nearly 99% of businesses now using at least one SaaS solution the marketplace is overflowing with options. Finally, evaluate the vendors customer support: Do they offer 24/7 support or a dedicated rep?