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“What Do You Mean They Quit?!” Don’t Give Your Engineers a Reason to Leave with Notion’s Head of Engineering: Michael Manapat, Change.org’s CTO: Elaine Zhou, and Plato’s CEO: Quang Hoang (Video)

SaaStr

Each company approaches this challenge uniquely, but there are a few features consistent in every workplace that are hard to leave. In Silicon Valley, the average tenure for an engineer is eighteen months, and one-third of new hires leave after only six months. Focus on retaining your engineers from day one.

CTO Coach 276
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SaaStr Podcast #376 with ZoomInfo CEO Henry Schuck: “10 Mistakes the CEO of ZoomInfo Made on His Journey to IPO (Part 2)”

SaaStr

They’ve invested in all of these other businesses. And now they’re sitting in your conference room at your little company, and telling you, “Hey. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. We all under invest.

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7 Mistakes SaaS Businesses Make and How to Solve Them

Panintelligence

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. We often see companies too focused on customer acquisition, and not enough on retaining customers.

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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

Ciaran, our CTO , came up with this magical line. We invested more heavily in particular types of training in order to build even more muscle in those core technologies, and we built some interesting tooling to support those core technologies. He said, “I want to run less software, not more software. I thought, wow, the system works.

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10 Tough Lessons We Learned Building a Prenicorn Outside of Silicon Valley from Pendo.io (Video + Transcript)

SaaStr

The catch was he had just moved his family four kids to New York city. We had no New York city presence. Our entire company is in Raleigh, our entire development team is in Raleigh, entire product management team is there, I’m there. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 178
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Top Global SaaS Trends You Should Know with Google Cloud and Zenoss (Video + Transcript)

SaaStr

In the last two years there have been so many new services around security, around machine learning that literally did not exist. Eyal Manor : But there is a lot of investment in that direction. Eyal Manor : So we spoke about security, but one of the biggest trend we alluded to was the emergence of new AI services.

Cloud 173
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Building a sales team that can go from $0-$50M (Video + Transcript)

SaaStr

So Algolia started out mostly as a inbound long tail company. I looked back at our investment memo, it was a 2K ACV when Jason invested after Y-C. For instance, my first rep from Marketo, he was the first rep at Marketo in New York. The peak of your day starts around 3:00PM because that’s when New York wakes up.

Scale 148