SaaStr

JUNE 27, 2024

At the same time, you want to give trust and power to people who recruit, and you do that by ensuring they understand what the culture is. Your culture can’t be ephemeral, where only the CEO knows. Then, building a welcoming culture becomes very easy. So that support person, Mafalda, started doing sales, too.

Scale 261

Scale Sales Hiring Scaling Sales Recruiting 261

SaaStr

JUNE 24, 2022

Your best sales reps can close so much more than your average rep. Move the bottom 10% out and give the best leads to your top performer, and watch sales go up 20%. The best VPs of Sales design comp plans so the team never wants to leave. You should be striving for zero voluntary attrition on your sales team.

Sales Recruiting 281

Sales Recruiting Sales Hiring Scale Customer Success 281

SaaStr

JULY 9, 2022

The role of a VP is to own everything required to hit the goals for a functional area – Sales, Marketing, Product, Engineering, Finance, or Customer Success. This includes: Recruiting the team. While the answer may sound obvious, I’m not sure it always is in early-ish stage start-ups. This can be hard. Hitting the number.

Sales Recruiting 293

Sales Recruiting Sales Hiring Finance Engineering 293

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. 20 VCs do come to me to invest in the company now. Jyoti Bansal: Let’s switch topics to sales.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

SaaStr

JUNE 2, 2023

Today, Wiz is one of the highest-valued private tech companies, at $10 billion, as announced in Feb 2023. Recruit diverse leaders The goal of hiring a revenue leader is to put gasoline on finding product market fit success. CROs should focus on capturing that unrealized demand which is not a sales-led effort.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale Branding 261

Sales Hacker

JUNE 10, 2021

There’s one thing recruiters are unanimous about. It’s that sales representatives are one of the toughest positions to hire for. The demand for sales reps is one of the highest of any job. Our recruitment team at EASI has gotten really good at this. Sales courses are largely absent from college curricula.

Sales Hiring 128

Sales Hiring Sales Recruiting Sales Interviewing 128

Neil Patel

FEBRUARY 17, 2021

They can help humanize your brand and, ultimately, boost sales. There’s no corporate sales message with an employee spotlight. Just authentic brand storytelling that shares what makes your company stand out. Boost Your Recruitment Strategy. The kind of talent that takes your company’s sales to the next level.

Sales Recruiting 141

Sales Recruiting Sales Hiring Social Media Sales 141

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

SaaStr

NOVEMBER 12, 2019

I started a software company in college to make it easy to update websites called Content Management Software Now, and I had this idea for Pardot, I wanted to make it easy for marketers to run campaigns online and measure their results. And he’s like, “David, I want to start a company. I sat down with Kyle at lunch.

Sales Recruiting 201

Sales Recruiting Scale Outsourcing Services Sales Hiring 201

Intercom, Inc.

APRIL 25, 2019

Given that the primary metric we measure growth in is revenue, it follows that sales feels growth more acutely than almost any other function. With 25-plus years of experience as a profit driver, Tara Bryant is a veteran at helping businesses iron out the kinks in their intricate revenue plans, from startups to Fortune 500 companies.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

SaaStock

FEBRUARY 14, 2019

Today he is the man behind Predictable Revenue, the “Outbound Success Company.” The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Starting as VP of Sales, in less than two years he became CEO.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

JULY 4, 2019

Matt Schatz is SVP of Sales at WPEngine, responsible for defining and executing the global sales strategy. Matt has nearly two decades of senior leadership experience in sales and customer growth, specifically for technology companies with customers around the world including Bazaarvoice, CityVoice and Rackspace.

Sales Hiring 217

Sales Hiring Scale Engineering Sales Recruiting 217

Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. But no sales team can afford to grow without intention. While building a sales team, we’ve focused a lot on our sales culture. Here’s how we went about growing a sales team that is both world class and culture-additive.

Scale 160

Scale Sales Hiring Sales Recruiting Sales 160

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. Sales organizations experienced 58% higher voluntary turnover in 2021 than in 2020.

Sales Hiring 106

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 106

Intercom, Inc.

JUNE 9, 2021

By a large margin, this is the most thorough and best organized onboarding of any company I’ve worked over the span of my career” – Dannel, Sales Engineer. When designing company onboarding , we lean on our four onboarding learning pillars. You can never play too many games .

Onboarding 253

Onboarding Sales Hiring Scale Systems Review 253

Intercom, Inc.

JULY 24, 2018

When new hires joined the APAC Alliance, they would fly to our San Francisco or Dublin offices for two weeks of onboarding, as it’s an awesome way to get immersed in our company culture, meeting Intercom leadership and new colleagues while experiencing our values first hand.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. Whether your company has paused hiring, topgrading, still hiring, or will be in the future, having the right people for your business and stage will ALWAYS be a priority. Sales chops.

Sales Hiring 125

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 125

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So we decided to take you to know three specific topics which are hiring, culture and sales. So we’ve built the playbook and the culture. And then on competencies.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Company Culture 120

Sales Hacker

AUGUST 4, 2020

This week on the Sales Hacker podcast, we speak with Matt Rizzetta , founder of North 6th Agency, which is a communications and PR firm based in New York City. Subscribe to the Sales Hacker Podcast. When should a company associate with a marketing agency [12:19]. How to get better at sales [21:37]. We’re on iTunes.

Scale 123

Scale Sales Hiring Sales Recruiting Outsourcing Services 123

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. While culture is something many companies try to do, getting it right takes a certain finesse. In her recent talk at Recur, Katie broke down the top cultural mistakes companies make.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Intercom, Inc.

SEPTEMBER 1, 2021

When I joined Intercom five years ago, I was thrilled with how closely PMM partnered with the product and sales teams. As Intercom has grown and evolved over the years, so has the way we work – under the leadership of Ali Biggs and alongside colleagues like Christine Sotelo , we have carefully expanded the size of the team and our remit.

Product Marketing 138

Product Marketing Marketing Sales Hiring Scale 138

Intercom, Inc.

JULY 12, 2018

One of my big takeaways – having gone through Google and then Twitter – is to really give the leadership team the benefit of the doubt. Often founders who become CEOs of scaling companies start to burn out when they’re consistently doing the things that they hate doing. In some cases, it was just my team that was doing it.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

Intercom, Inc.

APRIL 4, 2022

I enjoy reading and learning about system design, so billing was an interesting space, and gave me the opportunity to work closely with our Sales team and tackle some fascinating problems. . Reflecting on my experience, I’ve pulled together a non-exhaustive list of the things that make Intercom’s culture unique. Reward kindness.

Engineering 118

Engineering Scale Sales Hiring Company Culture 118

SaaStr

JUNE 25, 2019

Second thing that was true for us is that, I don’t know if you’ve heard much about Eventbrite and company culture, but it’s something that we’re very, very proud of. The company was, their sales were quite a bit bigger than the other two companies. I’ve got to be up for this sale.

Engineering 184

Engineering Part-Time VPE Sales Hiring Scale 184

OpenView Labs

OCTOBER 26, 2021

The exciting thing about prototypes is that large-scale experiments can be built through open-source projects , which companies like Netflix and Linkedin will do as a strategic way of recruiting top talent. . Why startup founders should treat fundraising like a sales funnel. It’s best not to leave leadership to change.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

Intercom, Inc.

MAY 26, 2021

Catherine Brodigan , Business Development Partnerships Manager, sees this value at work across the sales team. “As As Abde Tambawala, Senior Director of Sales Operations, says, “Obsessing about our customers’ problems is not just a customer-facing team’s priority.

Sales Hiring 138

Sales Hiring Sales Recruiting Customer Support Engineering 138

Valuize Consulting

NOVEMBER 3, 2021

The Employee Experience (EX) is the journey an employee takes with your organization and is the sum of all employee-employer interactions throughout that employee lifecycle, from pre-recruitment to post-exit. In fact, companies that prioritized Employee Experience achieved 1.8 times faster revenue growth ( Sale s force , 2020).

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

User Pilot

JULY 21, 2024

Collaborate with other departments : They work closely with marketing, sales, and customer success teams to ensure a cohesive customer experience that fosters loyalty. Their blog features thought leadership articles, case studies, and practical tips for building a successful customer success operation. Book a demo to see it in action!

Retention 52

Retention Management Sales Recruiting Scale 52

OpenView Labs

MAY 12, 2020

With experience in both B2B and B2C at companies such as HubSpot and Wayfair, Dan has built teams across marketing, growth, sales, customer success, business development, and founded and sold a video tech startup of his own. His new book, Understanding Startup CEOs , is out today.

Sales Recruiting 53

Sales Recruiting Underperforming Technical Team Startup Scale 53

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 229

Sales Hiring Sales Recruiting CTO Hire Scale 229

SaaStr

MARCH 10, 2020

That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. So we did about 442 million in sales last year. We founded the company five years ago. So the largest vendor of software in our industry is a company called Wise Tech.

Scale 271

Scale Sales Hiring Sales Recruiting Scaling 271

SaaStr

MAY 16, 2024

They used the competitive advantage of recruiting out of the Midwest, where they knew the markets and the people better. As a manager, you have to do things differently. But if you know what success looks like in sales, support, engineering, etc., There’s also a cultural element. But you have to think about it.

Sales Recruiting 292

Sales Recruiting AI Search B2B Sales Hiring 292

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index, Greylock and Kleiner Perkins to name a few. What worked?

Sales Hiring 271

Sales Hiring Sales Recruiting Scale Sales 271

SaaStr

APRIL 18, 2019

And I started as an engineer and as an MBA and frankly in business school back then they didn’t even have a class on sales. ” And it’s obvious in a way, but for me also as a founder entrepreneur I realized everything I do today is sales. And I think most of your teams, you need sales engineers, you need founders.

Sales Recruiting 231

Sales Recruiting VP of Engineering Scale SaaS Payments 231

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 244

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 244

Buffer Resources

SEPTEMBER 11, 2023

I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales. Another cool example I really like is Tito Bohrt — he stands out with the pseudo, “ Sales Mad Scientist ” — which demonstrates confidence and a unique identity online.

Sales Recruiting 141

Sales Recruiting Sales Hiring Scale Social Media 141