FastSpring

MAY 20, 2019

Making the “right” decision will depend on your particular setup, as well as your company culture and your anticipated growth in the future. It’s possible that you can’t afford to use an outside agency, particularly if you’re not going to see an immediate return on your investment for their services.

Outsourcing Services 69

Outsourcing Services Payment Methods Outsourced Development Payment Solutions 69

OpenView Labs

SEPTEMBER 3, 2020

There is also a direct impact on employee engagement, which is a key indicator of a healthy company culture. Culture helps a company define itself, attract the right team members and customers, and differentiate in the marketplace. Really effective culture is a kaleidoscope, not a photograph.”.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. So to combat this feeling (but, really, to maximize resources for greater ROI), companies sometimes turn to a partner for help with the heavy lifting. What kind of partner can help my company with its current challenges?” It can get a little lonely out there. Ask yourself: .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Intercom, Inc.

JUNE 17, 2021

” What we did was we looked at the marketplace and identified three things that we wanted to capture. . “Are they using desks more than collaboration spaces? If we’re providing a space that’s not being used, do we need to keep providing that space?” That was occupancy, thermal comfort, and indoor air quality.

Construction 207

Construction Technical Review Systems Review Data 207

SaaStr

JANUARY 28, 2020

Our monthly self-service churn went from like 3% to like 9%, right? We’re seeing that the marketplace is becoming like more and more noisy, right? There’s tons more SaaS companies, spam calls, robo techs, like all this stuff. There’s tons more SaaS companies, spam calls, robo techs, like all this stuff.

Sales Hiring 214

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 214

OPEXEngine

MARCH 9, 2021

“It’s not just about delivering a superior product to the marketplace; rather, several stars must align,” he says. These include Company Culture, Business Model, Value Proposition, Partner Relationships, and Sales Strategy. Company Culture. Jay knew his first task would be to reset the company culture.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

SaaStr

JUNE 20, 2019

So I think it was the first time in 10 years or something the editor couldn’t find a company in the Wall Street Journal database. We had installment payments that we were pitching to a lot of companies. We had a marketplace payer solution. So we built lots of prototypes when we launched.

Payment Methods 147

Payment Methods Merchant Services Payments Payment Services 147

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Bill Clerico : We kind of instantly became one of the best funded FinTech companies in the Valley.

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. So, let’s look at those trends here. #1

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. So, let’s look at those trends here. #1

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 258

SaaS Payments Scale Payment Services Payment Solutions 258

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .

Sales Hiring 205

Sales Hiring Scale Technical Review Outsourcing Services 205

SaaStr

JULY 26, 2019

She likes to invest across consumer, B2B saas, and technology infrastructure companies at the earliest stages. In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. Hear about her takeaways from a product reboot with TaskRabbit.

Sales Hiring 151

Sales Hiring Scale SaaS Payments Payment Services 151