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Who is Eran Zinman | Co-CEO of SaaS Leader Monday.com

SaaStr

Deeper Bio: Early Life and Education Graduated with a Computer Science degree from The Academic College of Tel Aviv-Yaffo Demonstrated early interest in technology and software development Served in the Israeli Defense Forces’ Intelligence Corps, where he developed technical and leadership skills Early Career Began career as a software developer (..)

Scale 257
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The Secrets to Scaling a Public Company with a 75% Freelancer Workforce with Upwork’s CEO Hayden Brown (Pod 532 + Video)

SaaStr

These companies are reluctant to work with freelancers because they believe: Freelancers aren’t reliable . Freelancers can’t contribute to company culture. The myth that freelancers can’t do highly integrated work within a company is invalid. UpWork has over 350 freelance developers enhancing its core mobile and web apps.

Scaling 243
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What It Takes to Forge Your Own Category with Braze Co-Founder and CEO Bill Magnuson (Pod 601 + Video)

SaaStr

From its earliest days, Braze embraced a duel set of convictions: New businesses would be mobile first. The mobile revolution would transform legacy businesses. From these convictions, Braze understood that the way companies communicate with customers before the mobile era lacked the sophistication to thrive.

Mobile 263
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How to Craft a Winning About Us Page: 10 Real Examples for Creators and Small Businesses

Buffer Resources

A company’s mission has the power to leave a lasting impression — so spend some time crafting a memorable mission statement. Company’s core values : Brand values define the company culture. She uses her channel and mobile app to share nutritional, accessible, and delicious plant-based recipes.

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Nate Brown on why proactive CX is the next competitive battleground

Intercom, Inc.

Tenet three is experience engineering, where you tap into a strong change management methodology to improve the customer experience and mobilize the organization towards a common goal of making the customer’s life better. Change needs to happen at every level – from the overarching company culture to the everyday processes.

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Go to Market Strategies That Led To Divvy’s $2.5B Exit with Divvy’s Former CRO, Sterling Snow (Podcast 672 + Video)

SaaStr

The Budget, Quota, Goal framework protects your downside so you always do what you say you will do, but also allows for upward mobility. Knowing exactly what everyone is thinking or experiencing as a team is a win for company culture. The takeaway?

Strategy 246
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How we did it: Gender Equality, Equal Pay, and Racial Equality with Salesforce (Video + Transcript)

SaaStr

Join Molly Ford, Salesforce Global Equality Programs Senior Director, and Leyla Seka, Salesforce VP of Mobile for actionable advice they have applied on their own journey. Leyla Seka – EVP of Mobile @ Salesforce. I’m the Executive Vice President of Mobile at Salesforce. How are you moving through the company culture?”