Intercom, Inc.

APRIL 19, 2018

Ciaran, our CTO , came up with this magical line. Meanwhile, Intercom’s infrastructure grew, the architectures evolved, our product got way bigger, and we hired a bunch of new people who had different engineering skills. He said, “I want to run less software, not more software.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

ProfitWell

OCTOBER 1, 2019

When designing your culture code, here are nine mistakes to be aware of. Mistake 1) Assuming everyone in your company is on the same page about the culture you're building. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

SEPTEMBER 18, 2020

Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. What’s that going to do to your company? And so if someone builds a relationship with their account manager, and then three months later you go, “Oh, actually, this is your new account manager.-“

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Intercom, Inc.

JANUARY 5, 2022

And then, in the 50s, they introduced this new thing, and there was resistance. We’ve gathered a list of articles, videos, and podcasts you can check out: Score Your Company’s SOC 2 Readiness. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. And then, it allows companies to be more enterprise-ready.

Scale 211

Scale Software Review compliance Technical Review 211

SaaStr

MARCH 3, 2020

QUESTION 6: My company is a very technical product and somebody serious software and it’s a new category you were creating like scratch. New category. So he’s the CTO? And no sales people currently performing in the company? I think I didn’t answer your question. What do I do now?

Sales Hiring 207

Sales Hiring Sales Recruiting CTO Hire Scale 207

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today? Who are the new developers?

Cloud 173

Cloud Scale Trends Machine Learning 173

SaaStr

APRIL 16, 2019

The catch was he had just moved his family four kids to New York city. We had no New York city presence. Our entire company is in Raleigh, our entire development team is in Raleigh, entire product management team is there, I’m there. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 169

CTO Hire Travel Underperforming Technical Team CTO Coach 169

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. What to tackle first as a new leader.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

SEPTEMBER 26, 2019

For instance, my first rep from Marketo, he was the first rep at Marketo in New York. The peak of your day starts around 3:00PM because that’s when New York wakes up. Gaetan Gache t: The fact that you’re new is actually becomes a negative. And we were acting as the CTO of Gap and whatever, another title.

Scale 150

Scale Sales Hiring Sales Recruiting Technical Advisors 150

SaaStr

AUGUST 22, 2020

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We’re already in this like a new gen.” This is a new workflow, isn’t it?

Sales Recruiting 183

Sales Recruiting Cloud CTO Hire Sales Hiring 183

Scytale

DECEMBER 10, 2024

Yaron Lavi CTO at Deel Book a Demo Key Components of SOC 2 Policies SOC 2 policies are your rules of the road for handling data responsibly, ensuring your operations align with the relevant Trust Services Criteria (TSC) while keeping your business secure and your customers happy.

Technical Review 52

Technical Review Software Review compliance Systems Review 52

SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You know, earlier today we talked about creating a new category. Welcome Eric.

Sales Hiring 145

Sales Hiring Scale CTO Hire Marketing 145

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And even if you haven’t started a company, I remember my CTO for my first company BigMachines was Vic Austin. And I just told him, “Hey I’m starting a company.”

Sales Recruiting 218

Sales Recruiting VP of Engineering Scale SaaS Payments 218

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. In a new one, it was tough to keep up.

Technical Advisors 202

Technical Advisors Scale Sales Hiring Sales Recruiting 202

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Bret was formerly the CTO at Facebook. And so, when someone’s walking in the door at a new company, so let’s use Loom as an example, they need to learn how to be a Loommate.

Scale 222

Scale Sales Hiring Sales Recruiting Sales 222

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did Jeff and Sameer assess the culture fit between the 2 companies when deciding whether or not to join forces? How do they distinguish between culture and values? Just to name a few.

Underperforming Technical Team 167

Underperforming Technical Team Development Software New CTO 167

SaaStr

FEBRUARY 28, 2020

Karl has been in every interview for every new hire for the first 6 years of the business, why? He had worked as a CTO at a startup when he dropped out of school. No one, I think,, is fond of showing up one day and being told that they have a new boss if they haven’t been engaged in that process. What works?

Sales Hiring 230

Sales Hiring Scale CTO Hire CTO Coach 230

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. With an honest assessment of what’s worked in their culture code, what’s changed, and what we all still need to work on. It’s tough to dig out after 50.

Part-Time CTO 290

Part-Time CTO CTO Hire CTO Coach CTO 290

SaaStr

JANUARY 10, 2020

With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. We need to hire this new head of sales, who’s going to come in and change the way that we’re going to market.

Sales Hiring 142

Sales Hiring Scale Outsourcing Services CTO Hire 142