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Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. Soon after, new teams started building a lot of new features and services, and they assumed full on call responsibilities. The history of on call at Intercom. There were too many people on call at any moment.
But SOC 2 isnt just about earning that shiny attestation report – its about working from the inside out to create systems and policies that reflect a true culture of security. These policies form the basis of your SOC 2 control list, which auditors review to confirm youre meeting requirements. Keeping shady characters out.
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And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You know, earlier today we talked about creating a new category. Welcome Eric.
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