OpenView Labs

DECEMBER 22, 2021

In general, developer platforms tend to help improve retention, reduce churn, increase expansion opportunities, and deliver better lifetime value. Most companies delegate this to user research, annual surveys or maybe the founder’s gut. Company culture is a main driver of innovation. It’s not enough.

Scale 73

Scale Entrepreneurship Cybersecurity PayPal 73

Totango

NOVEMBER 12, 2018

The event brought together executives from leading enterprises in the Bay Area including SAP, Symantec, Oracle, FireEye, Juniper Networks, PayPal, and Akamai Technologies, enabling them to convene over mutual goals, learn from like-minded individuals and network with other senior CS leaders.

Customer Success 48

Customer Success Enterprise PayPal Company Culture 48

User Pilot

AUGUST 19, 2024

Essential tools for heads of product include Userpilot for user research & product analytics, ChurnZero for customer success & retention, and Asana for project management & team collaboration. You can expect to find actionable insights, case studies, and practical tips for maximizing user satisfaction and retention.

Leadership 52

Leadership Scale Interviewing Market Research 52

User Pilot

AUGUST 30, 2024

You can expect to find actionable insights, case studies, and practical tips for maximizing user satisfaction and retention. It features contributions from seasoned product veterans like Marty Cagan, delving into topics like product strategy, team leadership, company culture, and the overall philosophy of building successful products.

Leadership 52

Leadership Scale Interviewing Compensation 52

User Pilot

AUGUST 28, 2024

You can expect to find actionable insights, case studies, and practical tips for maximizing user satisfaction and retention. It features contributions from seasoned product veterans like Marty Cagan, delving into topics like product strategy, team leadership, company culture, and the overall philosophy of building successful products.

Leadership 52

Leadership Scale Interviewing Compensation 52

User Pilot

AUGUST 28, 2024

Some essential tools include Userpilot for user research & product analytics , ChurnZero for customer success and retention, and ClientSuccess for customer onboarding and engagement. You can expect to find actionable insights, case studies, and practical tips for maximizing user satisfaction and retention.

Leadership 52

Leadership Scale Interviewing Market Research 52

SaaStr

DECEMBER 10, 2019

Because before the deal closes you’re negotiating for what’s the purchase price, what are the performance targets as they relate to retention agreements. We compete with Stripe and PayPal and Adyen and these are sort of very well funded, very sort of driven technology companies. We have some great competitors.

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182