SaaStr

JUNE 24, 2022

There is a lot more elasticity in pricing than one might expect. If you try to increase your prices and no one is willing to pay, that’s a flag that your product isn’t providing enough value. You also have to be very careful about raising prices for current customers. Double Your Pricing. #8.

Sales Recruiting 288

Sales Recruiting Sales Hiring Scale Customer Success 288

SaaStr

OCTOBER 10, 2023

Let’s look at the pros and cons Founder-led Sales Pros: Flexibility as a founder in terms of how you craft messaging, pricing, etc. Early first-hand knowledge leads to rapid fixes to the product, pricing, and packaging. You need to put a lot of thought into how you structure pricing, compensation, etc. What are the North Stars?

Scale 284

Scale Sales Hiring Scaling Sales 284

Clouded Judgement

AUGUST 2, 2023

” Generally the deal-specific terms (how many shares are being issued, primary / secondary split, proposed dollars raised and price range, etc) are left out. When a company first files their S-1 the headlines in the press will read something like “Company X looks to raise up to $[Y]m dollars in proposed public offering.”

Cloud 49

Cloud Marketing Banking Pricing 49

SaaStr

NOVEMBER 23, 2022

You don’t have to get a deal at any price—at the cost of yourself, your team, or your customers. .” – Michelle Adams. Sometimes, you need to step back to give your co-workers the space and liberty to fail, to figure things out on their own. Just because you fight hard, doesn’t mean you have to fight dirty. .

Underperforming Technical Team 318

Underperforming Technical Team Leadership Outsourced Development Finance 318

SaaStr

APRIL 2, 2023

Mistake: Not standardizing pricing and related systems early Every enterprise-oriented startup, including Gainsight, can fall into the same trap. Lesson: “Fire bullets, not cannonballs,” as Jim Collins says. I need to constantly run small experiments and scale only based upon clear leading indicators. For this one deal, we just need to do X.

Sales Hiring 331

Sales Hiring Scale Customer Success Scaling 331

SaaStock

FEBRUARY 14, 2019

Campbell is probably one of the world’s foremost experts on pricing. In the past months, he has offered a pricing teardown to every subscription business you can think of, from Spotify and Netflix to NYTimes and Match.com.Patrick’s professional experience is diverse and curious: his first job was at the U.S.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

APRIL 28, 2023

Roam uses a 30-day free trial approach to pricing, allowing users to see if they like it. Instead of having users within the company try it out and pitch it to the higher-ups, you get on the phone with the founder and have them implement it with the entire company.

Scale 245

Scale Sales Hiring Sales Business 245

SaaStr

MAY 10, 2023

One thing you should determine uncomfortably early is when you can actually start charging a real price for the product. Start Charging For Your Product As Soon As Possible As a startup, it’s easy to give away a product, but it’s not so easy to learn whether you’re getting valued the right way.

Sales Recruiting 246

Sales Recruiting Sales Hiring Social Media Sales 246

Neil Patel

FEBRUARY 17, 2021

As you can see, Twitch’s employee spotlight got over 250 likes and shares and showed off their company branding. When there’s not much difference between firms in terms of price or previous work, the decision can often come down to which company the client thinks will be more enjoyable to work with. Win Over Potential Clients.

Sales Recruiting 141

Sales Recruiting Sales Hiring Social Media Sales 141

SaaStr

OCTOBER 28, 2020

It’s a very small price to pay for redundancy. Many founders balk at paying up for seasoned Director-level hires when they’re only just now coping with one layer of management in their first VPs Underhiring may have its place, but not in management. Err on the side of hiring Directors that have managed a few folks before.

Sales Hiring 259

Sales Hiring Scale Management Scaling 259

FastSpring

NOVEMBER 19, 2020

We’re excited to announce that we have acquired SalesRight, a SaaS solution that provides innovative quoting and pricing tools for forward-thinking software sales teams. The combination of SalesRight’s interactive Live Quotes and pricing expertise with FastSpring’s commerce capabilities accelerate this mission tremendously.

Payment Methods 109

Payment Methods Payment Solutions SaaS Payments Software 109

SaaStr

MAY 5, 2023

The first five mistakes many startups make can be found here and include: Not holding leaders to the highest standard Not betting on your team Not scaling based on real leading indicators Not standardizing pricing and establishing systems early on Not investing in digital customer success early on A quick recap on Gainsight — Gainsight is the leading (..)

Scale 278

Scale Leadership Customer Success Scaling 278

SaaStr

APRIL 2, 2019

Three times the price of our original product. Think about your product, and imagine being able to sell it for three times the price. So we invested in that product, built out a couple of key features, opened up our APIs and launched that product. And when we launched it, we put it on the market for $1,000 a month. Incredible.

Scale 248

Scale Sales Hiring Scaling Strategy 248

SaaStr

NOVEMBER 9, 2022

Every successful company, established or on the rise, shares this feature: they provide value to their customers. . The real value of any company depends not on its share price but on the value it provides to its users. The company doesn’t exist for its own benefit.

Underperforming Technical Team 49

Underperforming Technical Team Business Scale Business Model 49

SaaStr

JUNE 4, 2021

JB: And how did this kind of style of management or company culture started? Olivier: So the choice for us was … Actually, we were forced to do it because when we started the company it was really, really hard for us to raise money. JB: So it’s a great transition to … Because I want to talk about pricing.

Scale 322

Scale Underperforming Technical Team Sales Hiring Engineering 322

Totango

JULY 1, 2022

Different factors determine loyalty: where B2C SaaS users may prioritize values such as price or user experience, B2B customers place more emphasis on return on investment. Cultivate a company culture that values your customers by taking steps such as prioritizing customers in your mission statement, policies, and procedures.

B2B 114

B2B B2C Underperforming Technical Team Business 114

SaaStr

NOVEMBER 12, 2019

One of the more common things that I tell entrepreneurs is to immediately raise prices. Every time we raised prices, the sales team was freaked out that nobody was going to buy our software. Every time we raised prices, the sales team was freaked out that nobody was going to buy our software.

Sales Recruiting 202

Sales Recruiting Scale Outsourcing Services Sales Hiring 202

Neil Patel

NOVEMBER 5, 2020

Imagine for a moment that you visit the pricing page of a software product after clicking through from a content piece sent to you via email. Five minutes in, you’re scrolling through the various pricing tiers, not sure what plan to purchase. But just when you wanted to exit the page, a pop-up covers the pricing page.

Technical Review 124

Technical Review Marketing Social Media Systems Review 124

Neil Patel

MARCH 10, 2021

However, you might need to get a bit more creative to help virtual team building fit your company culture. It will vary based on your company culture, the platform you use, and the type of team building you choose. To sign up, go to Donut.com, go to “pricing,” and click “add to Slack” for the free option.

Marketing 142

Marketing Cost optimization & reporting Company Culture Entertainment 142

SaaStr

APRIL 9, 2019

Eric talks about the early days of Zoom – how he secured his first investors, employees, and major customers – as well as how Zoom maintains a happiness-oriented culture while achieving skyrocketing growth. Quick recap: Keep your pricing simple. But, when it comes to pricing, don’t be creative. until today.

Sales Hiring 146

Sales Hiring Scale CTO Hire Marketing 146

Sales Hacker

OCTOBER 20, 2021

??. Contracts are the lifeblood of modern companies. They define relationships, outline rights and responsibilities, and spell out the details of any sale, including price, timing, payment terms, warranties, and more. In fact, contracts govern most B2B business deals.

Payment Services 123

Payment Services Technical Review Payments Software Review 123

SaaStr

FEBRUARY 22, 2019

Ticket prices go up March 1st! Another thing I wish I had realized before is the fact that company culture is unfortunately not only about values you put on your wall but also about tough decisions. Each provides their perspective, lessons learned and pro tips along the way. Grab your tickets! ??. Full Transcript Below.

Sales Hiring 125

Sales Hiring Scale Sales Recruiting Company Culture 125

Neil Patel

OCTOBER 20, 2020

Some HR outsourcing companies (like Bambee) only provide a specific type of service. On the other hand, some offer everything you could ever possibly need… but at a higher price point. And keep in mind that most providers don’t offer pricing online. With that said, G&A Partners doesn’t share pricing online.

Outsourcing Services 118

Outsourcing Services Outsourced Development Sales Recruiting Sales Hiring 118

Neil Patel

JANUARY 11, 2021

What is the price that customers are willing to pay for products and services in your market? Create a Strong Company Culture. Great company culture is all about respecting and empowering employees through training and mentorship. What is the market size, or how many clients make up your target audience?

Underperforming Technical Team 128

Underperforming Technical Team Business Sales Hiring Scale 128

FastSpring

MAY 20, 2019

Making the “right” decision will depend on your particular setup, as well as your company culture and your anticipated growth in the future. You’re not their only customer — Unfortunately, if the ecommerce solution is really great, it’s unlikely that you’re the only company they’re servicing.

Outsourcing Services 104

Outsourcing Services Payment Methods Outsourced Development Payment Solutions 104

BetterCloud

DECEMBER 2, 2024

This provides customers the chance to not only grow company culture but also boost employee trust and keep communication about software solutions front and center so everyone is on the same page. Once responses are back from employees, the pulse survey provides decision-makers with four possible outcomes.

Outsourced Development 52

Outsourced Development Technical Review SaaS Software Review 52

SaaStr

JUNE 18, 2019

The interesting thing, I think what makes it vivid for the company is just that the highest award you can get in our company, in terms of performance is not monetary, but it is the highest, most recognized award, we call it the Citrus Price. I think that helps convey to the company. ” So, then you can wear it.

Scale 172

Scale Engineering Scaling Branding 172

SaaStr

OCTOBER 17, 2023

At the same time that you recoup value and get comfortable selling your product, there is less land and expand and more selling your product at full price. But what happens when you have a lot of ARR at scale? NRR can draw down. When one person churns, it counts for more.

Scale 183

Scale Sales Hiring Customer Success Scaling 183

Chart Mogul

APRIL 17, 2018

You raised your pricing because you assumed your customers were more than happy to pay more. You built an integration with <Company X> because you assumed it would unlock more horizontal growth. Why assumptions can kill a startup. Why assumptions are left unchecked in startups.

Startup 69

Startup Company Culture Innovation B2B 69

SaaStr

JULY 25, 2021

But there are some investors who also are betting for the long term, in fact they’re probably paying a price because they’re expecting an outcome on expectations of the next say four to six quarters. Dev Ittycheria: And what that really means is you have to really bounce short term and long term.

Sales Recruiting 265

Sales Recruiting Sales Hiring Scale VP of Engineering 265

OpenView Labs

OCTOBER 26, 2021

Prototypes might also help you gain clarity around your offering: is it packaged and priced competitively? The exciting thing about prototypes is that large-scale experiments can be built through open-source projects , which companies like Netflix and Linkedin will do as a strategic way of recruiting top talent. . Still unsure?

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

Sales Hacker

NOVEMBER 4, 2020

These initial hires will influence how you approach each region, how you build off your success, and what your new office culture is. And office culture is invaluable as a new sales team in a new region. You can’t just force your company’s old company culture onto this new team. It has to be organic.

Sales Hiring 126

Sales Hiring Scale Sales Recruiting Sales 126

SaaStr

SEPTEMBER 18, 2020

What does pricing and packaging look like? Henry Schuck: It’s a multi year commitment, and I think the other piece around this is, great, you launched your product. What does everything else look like? What’s the go to market motion look like? What does sales enablement motion look like? And what’s the website page for this?

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Intercom, Inc.

JANUARY 5, 2022

In fact, some of the audit firms we partner with even bundle their pricing for a Type 1 and Type 2, and that makes it more cost-effective in that specific scenario. That saves everyone time, and it results in lower-priced audits. And it’s just going to be baked right into the company culture from day one.

Scale 211

Scale Software Review compliance Technical Review 211

Sales Hacker

JUNE 23, 2021

how companies can capture revenue through inbound and outbound sales development. Content and company culture. Pricing lessons. Focus areas: Predictable Revenue provides tactical advice from sales leaders, founders, and even academia. Topics include: AI for sales. How to combat objections. Automating your lead generation.

Sales 107

Sales Technical Review Outbound Sales Team Interviewing 107

SaaStr

MARCH 26, 2019

I think hiring a very senior leader can be a bit of a trap door just because they have such an impact on your culture that you can unmake that it just can be messy. But what about acquiring a company or publishing your pricing on your site and then realizing, now I want to change it, and you got to change your pricing in front of everybody.

Scale 163

Scale Payment Services Payment Methods Scaling 163

Sales Hacker

APRIL 25, 2019

We’ll talk more in depth about some of these expenses in a minute, but suffice it to say that an SDR could end up costing your company double their salary. That means the average SDR could come with a price tag of up to $150,000 per year. in well with your company culture. Now, that’s just one SDR. Who will manage them?

Outsourcing Services 99

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 99