Remove Company Culture Remove Retention Remove Sales Recruiting
article thumbnail

16 Ways to Level Up in 2022 with SaaStr Founder Jason Lemkin (Pod 567 + Video)

SaaStr

Your best sales reps can close so much more than your average rep. Move the bottom 10% out and give the best leads to your top performer, and watch sales go up 20%. The best VPs of Sales design comp plans so the team never wants to leave. You should be striving for zero voluntary attrition on your sales team.

article thumbnail

What Could Possibly Go Wrong? Scaling from 2 to 200 Employees and 0 to 75,000 Customers with Storyblok CEO Dominik Angerer and VP of Operations Lydia Kothmeier (Video)

SaaStr

Storyblok started with a leadership-first hiring plan and a recruitment strategy that involved the following: A test to know how candidates handle different tasks and their expertise level. Their first step to achieving this was hiring a sales leader to build a sales team. Partner: investing in different partnership channels.

Scale 245
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to create more effective job descriptions for customer success and professional services roles

ChurnZero

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on customer success hiring for SaaS and tech companies nationwide. Foster a culture of customer-centricity throughout the organization.

article thumbnail

The ugly side of growth – how to scale your sales team sustainably

Intercom, Inc.

Given that the primary metric we measure growth in is revenue, it follows that sales feels growth more acutely than almost any other function. With 25-plus years of experience as a profit driver, Tara Bryant is a veteran at helping businesses iron out the kinks in their intricate revenue plans, from startups to Fortune 500 companies.

Scale 136
article thumbnail

The art of being truly customer centric: 6 lessons from Survey Monkey’s CMO

Intercom, Inc.

At companies like LinkedIn, Lever and now Survey Monkey, she’s woven customer centricity deep into the fabric of the business – whether that’s in the process of product development, the company culture or how teams work day to day. Socialize feedback and build a culture of customer centricity.

Scale 178
article thumbnail

How Job Hopping Is Hurting Your Sales Team

Sales Hacker

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. Sales organizations experienced 58% higher voluntary turnover in 2021 than in 2020.

article thumbnail

Best Resources for Retention Managers

User Pilot

This guide will introduce you to the best resources available for retention managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. TL;DR This is a business professional who focuses on keeping existing clients happy and doing business with the company. Let’s get started!