Intercom, Inc.

JUNE 9, 2021

It’s more difficult to communicate the way we work and the nuances of our culture. With these challenges in mind – and after collecting tons of feedback and reviewing engagement scores from those initial groups of new hires – we had to take a pause to plan and iterate our experience. Support elements .

Onboarding 253

Onboarding Sales Hiring Scale Systems Review 253

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. Whether your company has paused hiring, topgrading, still hiring, or will be in the future, having the right people for your business and stage will ALWAYS be a priority. Sales chops.

Sales Hiring 125

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 125

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk.

Scale 162

Scale Payment Services Payment Methods Scaling 162

Sales Hacker

AUGUST 4, 2020

This week on the Sales Hacker podcast, we speak with Matt Rizzetta , founder of North 6th Agency, which is a communications and PR firm based in New York City. Subscribe to the Sales Hacker Podcast. When should a company associate with a marketing agency [12:19]. How to get better at sales [21:37]. We’re on iTunes.

Scale 123

Scale Sales Hiring Sales Recruiting Outsourcing Services 123

OpenView Labs

OCTOBER 26, 2021

The exciting thing about prototypes is that large-scale experiments can be built through open-source projects , which companies like Netflix and Linkedin will do as a strategic way of recruiting top talent. . Why startup founders should treat fundraising like a sales funnel. Milestone: Selecting a price. What should you charge?

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

SmartKarrot

JUNE 15, 2021

According to a Harvard Business Review study, nearly 99% of respondents confirmed to become more data centric. This will also enhance a better data driven culture in the company. If your customer success managers cannot make use of customer data, it is waste of the data. Build Data Analytics into Your Company Culture.

Customer Success 19

Customer Success Data Sales Hiring Sales Recruiting 19

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index, Greylock and Kleiner Perkins to name a few. What worked?

Sales Hiring 273

Sales Hiring Sales Recruiting Scale Sales 273

Buffer Resources

SEPTEMBER 11, 2023

They use the platform as a content distribution system, not a resume builder. I’ve been invited to speak on hundreds of podcasts and written for some of the most prestigious websites in business and marketing, like Buffer, HubSpot, Nasdaq, Harvard Business Review, Fast Company, NBC, and more. What’s the true ROI?

Sales Recruiting 141

Sales Recruiting Sales Hiring Scale Social Media 141

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk.

Scale 156

Scale Payment Services Payment Methods Sales Hiring 156

SaaStr

MARCH 12, 2019

What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. Why are we so obsessed with sales being focused on revenue? Sales is first and foremost around customer value creation, revenue is an outcome.

Scale 265

Scale Sales Hiring Revenue VP of Engineering 265

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 162

Scale Sales Recruiting SaaS Payments Payment Services 162

SaaStr

APRIL 17, 2019

Steve has previously said, “Sales and marketing must be one team.” Where does Steve find common points of tension between sales and marketing? I mean, my career started as a software engineer, and out of frustration, I went into sales. There’s a bad review on my profile. Why does he believe this is so important?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

Buffer Resources

SEPTEMBER 11, 2023

They use the platform as a content distribution system, not a resume builder. I’ve been invited to speak on hundreds of podcasts and written for some of the most prestigious websites in business and marketing, like Buffer, HubSpot, Nasdaq, Harvard Business Review, Fast Company, NBC, and more. What’s the true ROI?

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

SaaStr

OCTOBER 4, 2019

The mortality rate of SMBs is so high that you are going to always have high churn due to the customer segment? You’re facing extremely long sales cycles, which doesn’t really align with the quick results you want to have as a business. How do you structure the sales team given the segment being targeted?

Scale 145

Scale SMB SaaS Payments Sales Hiring 145

SaaStr

NOVEMBER 15, 2019

Kolton Andrus is the Founder & CEO @ Gremlin, the failure as a service startup finds weaknesses in your system before they cause problems. Does having an exec and sales team in one place and the rest of the team elsewhere work? I also think in Denver it’s worth noting, you can also recruit a lot of people to move here.

Education 126

Education Sales Hiring Technical Review Underperforming Technical Team 126

SaaStr

AUGUST 30, 2019

For those that do not know, HelloSign is the company reimagining how you approach your most important business agreements with their award-winning e-Sign solution. As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations.

Sales Hiring 157

Sales Hiring Scale Technical Advisors Underperforming Technical Team 157

How To Buy Saas

MARCH 2, 2025

Whether its a CRM for your sales team or an accounting platform for finance, almost every business function now has a SaaS option. Imagine implementing a new HR management system that your HR team finds unintuitive, leading them to revert to spreadsheets time and money wasted. Whats the cancellation policy?

Payment Services 52

Payment Services Payment Solutions SaaS Payments Technical Review 52