Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. But no sales team can afford to grow without intention. While building a sales team, we’ve focused a lot on our sales culture. Here’s how we went about growing a sales team that is both world class and culture-additive.

Scale 160

Scale Sales Hiring Sales Recruiting Sales 160

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. Whether your company has paused hiring, topgrading, still hiring, or will be in the future, having the right people for your business and stage will ALWAYS be a priority. Sales chops.

Sales Hiring 125

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 125

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk.

Scale 160

Scale Payment Services Payment Methods Scaling 160

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So we decided to take you to know three specific topics which are hiring, culture and sales. So we’ve built the playbook and the culture. This is very technical.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Company Culture 120

ProfitWell

OCTOBER 1, 2019

Chances are, that plan will fall short on actually retaining and recruiting top talent. On top of that, if you know anything about recruiting, you know that some of the most talented people are sitting at their desks today and are not thinking about your organization, and they are certainly not on your jobs page.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

OpenView Labs

OCTOBER 26, 2021

Are you a technical founder? Consider moving your centre of business to a bustling tech hub (check out these perspectives on the startup scenes in New York City and Estonia ). . Begin by matching comparables—or let us do some of the heavy lifting for you with these pricing insights from 2,200 SaaS companies. . Subsequent rounds.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

OpenView Labs

MAY 12, 2020

With experience in both B2B and B2C at companies such as HubSpot and Wayfair, Dan has built teams across marketing, growth, sales, customer success, business development, and founded and sold a video tech startup of his own. To quickly review: A startup CEO’s life is completely intertwined with the startup.

Sales Recruiting 53

Sales Recruiting Underperforming Technical Team Startup Scale 53

SmartKarrot

JUNE 15, 2021

According to a Harvard Business Review study, nearly 99% of respondents confirmed to become more data centric. This will also enhance a better data driven culture in the company. If your customer success managers cannot make use of customer data, it is waste of the data. Build Data Analytics into Your Company Culture.

Customer Success 19

Customer Success Data Sales Hiring Sales Recruiting 19

SaaStr

MARCH 10, 2020

That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. So we did about 442 million in sales last year. We founded the company five years ago. So the largest vendor of software in our industry is a company called Wise Tech.

Scale 271

Scale Sales Hiring Sales Recruiting Scaling 271

SaaStr

APRIL 18, 2019

But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours. And as a hobby we have just launched another SaaS company called ThreeKit. We met another entrepreneur Ben Houston, amazing entrepreneur.

Sales Recruiting 231

Sales Recruiting VP of Engineering Scale SaaS Payments 231

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index, Greylock and Kleiner Perkins to name a few. What worked?

Sales Hiring 271

Sales Hiring Sales Recruiting Scale Sales 271

Buffer Resources

SEPTEMBER 11, 2023

I’ve been invited to speak on hundreds of podcasts and written for some of the most prestigious websites in business and marketing, like Buffer, HubSpot, Nasdaq, Harvard Business Review, Fast Company, NBC, and more. Sales: The ability to persuade others to buy a product or service. What’s the true ROI?

Sales Recruiting 141

Sales Recruiting Sales Hiring Scale Social Media 141

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%.

Sales Hiring 260

Sales Hiring Scale Technical Review Outsourcing Services 260

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk.

Scale 154

Scale Payment Services Payment Methods Sales Hiring 154

SaaStr

MARCH 12, 2019

What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. Why are we so obsessed with sales being focused on revenue? Sales is first and foremost around customer value creation, revenue is an outcome.

Scale 265

Scale Sales Hiring Revenue VP of Engineering 265

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 247

Scale Sales Hiring Sales Recruiting Sales 247

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 160

Scale Sales Recruiting SaaS Payments Payment Services 160

Kellblog

JULY 30, 2023

For example: Marketing exists is to make sales easier. HR exists to help managers manage. This one depends on your sales/success model.) You can make sales easier in very strategic ways, like picking great target markets and working with product to uniquely meet customer requirements. Recruiting support.

Software Review 76

Software Review Technical Review Sales Recruiting Artificial Intelligence 76

SaaStr

APRIL 17, 2019

Steve has previously said, “Sales and marketing must be one team.” Where does Steve find common points of tension between sales and marketing? I mean, my career started as a software engineer, and out of frustration, I went into sales. There’s a bad review on my profile. Why does he believe this is so important?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

FEBRUARY 22, 2019

* Nick has previously said, “Burying customer success under sales does not work.” What should the optimal sales to customer success relationship look like? What does Nick mean when he says, “Product is to customer success what marketing is to sales.” I’ve always wanted to be in tech. I worked in a big company.

Sales Hiring 168

Sales Hiring Customer Success Scale Sales Recruiting 168

SaaStr

NOVEMBER 15, 2019

Dylan Serota , Co-Founder and Chief Strategy Officer @ Terminal, the startup that helps you create world-class technical teams through remote operations as a service. What technical architecture needs to be in place? Does having an exec and sales team in one place and the rest of the team elsewhere work?

Education 125

Education Sales Hiring Technical Review Underperforming Technical Team 125

Buffer Resources

SEPTEMBER 11, 2023

I’ve been invited to speak on hundreds of podcasts and written for some of the most prestigious websites in business and marketing, like Buffer, HubSpot, Nasdaq, Harvard Business Review, Fast Company, NBC, and more. Sales: The ability to persuade others to buy a product or service. What’s the true ROI?

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

SaaStr

OCTOBER 4, 2019

The mortality rate of SMBs is so high that you are going to always have high churn due to the customer segment? Ep 271: Gillian Heltai oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. How does Jeppe think about competition? When do they start to arise?

Scale 142

Scale SMB SaaS Payments Sales Hiring 142

SaaStr

AUGUST 30, 2019

For those that do not know, HelloSign is the company reimagining how you approach your most important business agreements with their award-winning e-Sign solution. As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations.

Sales Hiring 155

Sales Hiring Scale Technical Advisors Underperforming Technical Team 155

SaaStr

FEBRUARY 1, 2019

Prior to Figma, Amanda held numerous roles at Zendesk including SVP of Marketing and Sales Strategy. Harry Stebbings: And prior to Figma, Amanda held numerous roles at Zendesk including SVP of marketing and sales strategy. I’d also run sales strategy for the company right before I left. What is that story?

Sales Hiring 111

Sales Hiring Communication Scale Interviewing 111

OpenView Labs

DECEMBER 21, 2020

“The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team. Virtually all inside sales teams were forced to go remote in mid-March and haven’t been back in the office since. Teams are starting to ramp back up, and the next chapter of inside sales is a little wild.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

SaaStr

MAY 24, 2019

I was personally responsible for my action, to any concurrent projects on the delivery side, I was responsible for managing digital marketing, recruiting. Andrew Filev: And so, we were experts in the technology and then I saw great need and I’m like hey, let’s go. It’s not a typical tech venture.

Sales Hiring 154

Sales Hiring Scale SMB Sales Recruiting 154

How To Buy Saas

MARCH 2, 2025

Whether its a CRM for your sales team or an accounting platform for finance, almost every business function now has a SaaS option. Imagine implementing a new HR management system that your HR team finds unintuitive, leading them to revert to spreadsheets time and money wasted. Frequent downtime or technical issues reported?

Payment Services 52

Payment Services Payment Solutions SaaS Payments Technical Review 52