SaaStr

JANUARY 21, 2020

We’re going to move into things like learning and development, L&D, building on great career pathing and getting that compensation right and I’ll give you a preview. Do they peel the onion back during the interview? Hey Dan, these are the quotas that we talked about during the interview process.

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

Buffer Resources

AUGUST 7, 2024

They often feature interviews or articles about key influencers. View this post on Instagram A post shared by Radoslav Bali (@radoslavbali) Set a budget and compensation plan Kicking off with an example, we worked with influencers on our Threads launch. These often highlight up-and-coming influencers.

Social Media 109

Social Media Compensation Technical Review Branding 109

SaaStr

JUNE 12, 2022

There was one thing prospective sales reps would say in an interview that always chilled my spine. And that was customer success managers who were really just farmers — compensated 100% or close to it for Upsells, not Retention. WebEx-type environments). They’d say this: “Those type of leads just Wasted My Time.”

Compensation 298

Compensation Customer Success Interviewing Sales 298

Sales Hacker

MARCH 30, 2023

If you’re new to sales (or don’t have an economics degree), decoding the sales compensation plan on offer can make your head spin. I have over a decade of sales compensation and strategy experience, including my new course, The Practical Guide to Sales Compensation. So you’re a sales professional interviewing for your next role.

Compensation 102

Compensation Underperforming Technical Team Sales Recruiting Sales Hiring 102

Tom Tunguz

MARCH 27, 2025

Compensation Design Structure effective comp plans : Balance base salary, commission, and accelerators to drive desired behaviors. Team Development Hire analytically : Use structured interviews to identify candidates with preparation, adaptability, domain experience, intelligence, and passion.

Scale 182

Scale Sales Hiring Startup Compensation 182

Intercom, Inc.

MARCH 3, 2020

We know it’s hard to apply and interview for a new job. When you interview for a design job, the process is usually mysterious: did you say the right things? When you interview for a design job, the process is usually mysterious: did you say the right things? On-site interviews. Show the right work? Hiring manager call.

Interviewing 290

Interviewing Systems Review Compensation Travel 290

SaaStr

MARCH 5, 2021

When Garrett interviewed Alex, his challenge was to hire 30 reps within the first 30 days. Do many, many interview rounds. 2 – Get your compensation right. Alex’s first question was, how many recruiters do you plan to hire? . #1 1 – Have a recruiting strategy. Build a profile and pipeline.

Sales Recruiting 260

Sales Recruiting Sales Hiring Scale Sales 260

SaaStr

OCTOBER 10, 2023

Test for it during interviews and onboarding. Look at how you structure compensation. You need to put a lot of thought into how you structure pricing, compensation, etc. So, make sure they’re fully mission-aligned and understand your end vision and what you’re trying to do. Competition for good sales leaders has increased.

Scale 283

Scale Sales Hiring Scaling Sales 283

Tom Tunguz

NOVEMBER 16, 2015

” They will hire the same people from their network, structure the compensation plan identically, and apply the same sales processes and strategies. How would you structure the compensation plan to meet the needs of our business?

Sales Hiring 184

Sales Hiring Sales Recruiting Startup Compensation 184

SaaStr

OCTOBER 3, 2022

To this end, their hiring journey—from sourcing to interviewing to offering—should be as seamless as possible. On top of all this, build a compensation structure to drive desired behavior. Optimize the hiring process to keep up with growth. The hiring process is typically a candidate’s first experience with the company.

Scale 277

Scale Sales Hiring Sales Recruiting Scaling 277

SaaStr

FEBRUARY 11, 2021

10 Great Questions to Ask a VP Sales During an Interview. Let me give you a partial interview script that may help a bit. VP of Sales Compensation Plan. And then add some gravy in outbound and other expansion on top of that. That’s the magic in a great SaaS VP Sales. Ready to hire your first VP Sales? But haven’t done it before?

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

SaaStr

MARCH 22, 2022

This requires effort from your entire organization, and Handshake VP, Employer Partnerships Jessica Peluso outlines some changes that you can make to your brand, and your application, interview, and offer process that will help find the talent you are trying to attract and hire. Below is the transcript of Jessica’s session.

Sales Hiring 264

Sales Hiring Sales Recruiting Scale Sales 264

SaaStr

JULY 5, 2023

To align the funnel and reduce waste and friction, Divvy would compensate each group, from marketing to customer support, one stage below where they were actually responsible in the funnel. Sales were compensated based on new logos and what they’d do during the first 90 days of implementation.

Strategy 246

Strategy Marketing Underperforming Technical Team Sales Hiring 246

The Angel VC

APRIL 1, 2017

That means that you’ll have to: screen around 500-1000 CVs interview around 100 people do 2nd and 3rd interviews with around 20-50 people do a few dozen reference calls negotiate compensation and an employment contract with 10 people The numbers can obviously vary greatly, but you get the idea.

Sales Hiring 168

Sales Hiring Sales Recruiting Startup Software Review 168

SaaStr

MARCH 24, 2020

You don’t take their word for it in an interview setting. On interviewing, you want the candidates to be themselves. A lot of people try and do these high pressure interviews where you ask questions and try and throw people off and see how they react. A few interview questions that I really like.

Sales Recruiting 195

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 195

Intercom, Inc.

JUNE 30, 2021

Often, they’re incentivized by their companies to become managers to gain greater impact, influence, and compensation. As we began to redefine our own levels here at Intercom, I met with principal designers from various companies and read interviews with individual contributor design leaders on Staff.design.

Leadership 174

Leadership Management Systems Review Compensation 174

Totango

AUGUST 13, 2024

By implementing CSQOs into your compensation plan, you empower your CS team to drive expansion, while maintaining their focus on customer success and retention. When designing compensation plans for CSMs, it’s important to include pipeline metrics alongside traditional retention and expansion goals.

Customer Success 101

Customer Success Compensation Management Consulting 101

ChurnZero

NOVEMBER 26, 2024

Thinking through all of these items will enable strong buy-in internally, which in turn provides more confidence as you create customer success job descriptions, then enter the interview and hiring process. 2: Start with a clear job title. Having worked with many companies, we know titles mean something different at every organization.

Technical Review 52

Technical Review Sales Recruiting Customer Success Sales Hiring 52

Sales Hacker

SEPTEMBER 10, 2018

Still, they don’t always nail down the details when it comes to the things that might entice a prospective salesperson — like a well-rounded sales compensation plan , for example. Think about the compensation structure of various sales roles. While it can be daunting to create such a plan, be kind to your future self.

Sales Hiring 105

Sales Hiring Compensation Sales Payments 105

CustomerSuccessBox

JANUARY 10, 2022

Follow up to this section with Ten Interview Questions to Hire the best Customer Success Manager (CSM). In recent years, CS professional compensation structures have tended to rely on revenue-generating activities, which will continue in 2022. Compensation system. Customer Success Manager Salary Trends 2022. 75,000-$250,000.

Compensation 52

Compensation Customer Success Trends Management 52

CustomerSuccessBox

JUNE 6, 2022

If so, let’s dive right into the tips and tricks to ace a Customer Success Interview. Additional Read: Customer Success Manager – responsibilities, compensation, and salary trend s. The most interviewed customer success questions! Tips/hacks to crack CS interview. So, does it fascinate you?

Interviewing 10

Interviewing Customer Success Sales Recruiting Compensation 10

Sales Hacker

DECEMBER 19, 2022

The draws include better base salaries, competitive variable compensation, better perks, or remote work opportunities at other organizations. Related: 26 Sales Interview Questions (and How to Answer Them Like a Boss!). Reassess your compensation offer. Compensation plays a major role in incentivizing sales reps.

Sales Hiring 108

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 108

FastSpring

AUGUST 19, 2022

SaaS providers should also be compensated fairly for the value they deliver, and in most cases that value increases as the product continually improves and the customers’ usage increases. Live Interview With Kurt Smith on Pricing Strategies to Combat Stagflation. But fairness cuts both ways. RSVP and learn more.

Pricing 148

Pricing SaaS Technical Review Forecasting 148

Intercom, Inc.

AUGUST 20, 2019

In most sales organizations, SDR is a foundational early sales role, the day-to-day work of an SDR can feel repetitive, and closing roles usually offer higher compensation than SDR roles. SDRs who do this perform better in interviews and differentiate themselves from candidates who have similar quota attainment numbers as SDRs.

Sales Hiring 35

Sales Hiring Underperforming Technical Team Sales Headcount 35

SaaStr

JULY 1, 2021

It became a part of our interview questions. What questions do you ask in the interview? It’s a team that’s only focused on a values type interview process. Every single candidate coming through Gusto does what we call a watermelon interview. I got it wrong many times myself. How do you get them to join?

VP of Engineering 299

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 299

SaaStr

NOVEMBER 14, 2022

Set expectations starting at the interview process on company values, pace, and vision. Also, reward employees for good work recognition, thoughtful thanks, and compensation. Employee Engagement: Show your employees that you are invested in their career goals and help them build a plan (that they own) to achieve those goals.

Retention 130

Retention Leadership Compensation Communication 130

SaaStr

JUNE 24, 2022

More here: 10 Great Questions to Ask a VP Sales During an Interview. #6. ” and their response is, “No one, but I’m going to hire a recruiter,” that candidate is not VP material yet. Any VP role is 50% recruiting and waiting a quarter or two is just too long. It never works out.

Sales Recruiting 287

Sales Recruiting Sales Hiring Scale Customer Success 287

Sales Hacker

APRIL 11, 2019

This sales rep talks about money, commissions, bonuses, comp plans, incentives, and their numbers start to drop when they feel like something may affect their compensation negatively. When interviewing extrinsics, they may ask about compensation early and negotiate heavily to ensure the compensation matches their expensive lifestyle.

Compensation 106

Compensation Sales Travel Management 106

FastSpring

AUGUST 3, 2022

Another place to get fresher takes are industry thought leader interviews and posts. You don’t always have time to compensate for unexpected events in your market, but the key is to speed up how quickly you can measure the impact of the investments you’re making today. Learn more here. Speed Up Your ROI Measurements.

Scale 146

Scale Revenue Sales Compensation 146

Sales Hacker

DECEMBER 22, 2020

Revenue-based compensation is a resounding yes. Revenue-based compensation [12:36]. Now, without further ado, let’s listen to this interview with Mary Grothe. Revenue-based compensation [12:36]. But one of the big components is we have to adjust compensation, and we have to share in the success of this.

Scale 108

Scale Revenue Sales Hiring Compensation 108

OpenView Labs

MARCH 8, 2021

Conducting interviews. What Interviewing 600+ Sales Reps Taught Me About Team Building. Loom’s Peter Prowitt shares the biggest mistakes to avoid if you’re interviewing for a sales position. 14 SaaS Leaders Share Their Favorite Interview Questions. 20 of the Best Interview Questions for Sales Hires. Compensation.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

Tom Tunguz

JANUARY 31, 2016

While you have some personality weaknesses, you are generally able to compensate for them. After interviewing each undergraduate, he provided them with this list above. You have a tendency to be critical of yourself. You have a great deal of unused capacity which you have not turned to your advantage. Was I right?

Construction 100

Construction Compensation Data Analysis Interviewing 100

OpenView Labs

NOVEMBER 9, 2021

Interviewing / Hiring Your Sales Team. You may also want to consider some new interview approaches, all of which we outline in this article. We also walk you through all the classic stuff, like hiring, compensation, onboarding etc. We hope this expert advice helps you on your journey towards building a world-class sales team.

Scale 91

Scale Sales Hiring Scaling Technical Review 91

SaaStr

JULY 24, 2019

These may feel a little soft, but they’re incredibly helpful in the hiring process, because probably like many of you, I spend a lot of my time on video conferencing, interviewing candidates. How much of a CSM’s total OTE or compensation should be tied up in this variable element? I understand the logic around both of this.

Retention 164

Retention VP of Engineering Sales Hiring Scale 164

Tom Tunguz

MARCH 23, 2015

The first employee at Hubspot and tasked with building the sales team, Mark developed a structured interview to qualify candidates and correlated the attributes of the best sales candidates. His list surprised me.

Sales Hiring 100

Sales Hiring Sales SaaS Construction 100

Totango

DECEMBER 13, 2022

Keep the work at hand as a focus and trust that the vibe of your team will be clear during the interview process. And before you start interviewing, consider using a job assessment tool to determine the skills, culture fit, and trainability of all candidates. Of course, attracting top CS talent also depends on compensation.

Sales Hiring 99

Sales Hiring Sales Recruiting Scale Customer Success 99

User Pilot

JANUARY 14, 2024

On top of that, they can count on average additional cash compensation in the region of $10k. This is normally made up of a base salary that falls somewhere between $97 and $162k, and additional cash compensation of $31k on average. A modal inviting customers for an interview. The value vs. effort framework.

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105