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Using Generative AI to Drive Corporate Impact

TechEmpower SaaS

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences.

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53 Questions Developers Should Ask Innovators

TechEmpower SaaS

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. What special data, content, APIs, etc., What’s the state of the relationships that brings you that data? Where’s the mystery?

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Fractional CTO Services Explained

Valerian Tech

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This can be a useful option for startups or small businesses that may not have the resources to hire a full-time CTO or may not need one on a permanent basis.

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Penetration Testing vs. Compliance Audits: What’s the Difference?

Scytale

When it comes to keeping your business secure and meeting regulatory requirements, two big concepts often pop up: penetration testing and compliance audits. Penetration Testing Explained Imagine you hire someone to try to break into your business – not physically, but digitally. What are Compliance Audits? What’s the Goal?

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30+ Tough Learnings from Losing a Top Customer

SaaStr

“For large enterprise customers, your stakeholder map is almost always too small” — Alex Farmer, VP CS, Cognite Data. You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. ” — Blythe Morrow, Microsoft Data Platform.

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Security at Intercom: How our InfoSec team protects our customers’ data and trust

Intercom, Inc.

As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. Shipping quickly and securely. Continuous risk management.

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ISO 27001 Certification Costs Stressing You Out? Let’s Break it Down for You

Scytale

ISO 27001 is the leading data security standard, trusted by companies worldwide. So, in the spirit of saving (time and money), let’s cut to the chase – what’s the cost of compliance? The ISO 27001 Bible Everything you need to know about ISO 27001 compliance. What is ISO 27001?