SaaStr

JANUARY 12, 2022

5M in ARR b/c we were too small a co and compliance dept blocked renewal (shoulda raised price I guess…) ” — Jared Hansen, CEO Thrilling Foods. ” — Echeyde Cubillo, Co-founder and CTO, Acme Ticketing. ” — Siva Narayanan, Co-founder/CTO, FyleHQ. isn’t enough in the enterprise.

CTO Hire 328

CTO Hire Sales Hiring New CTO CTO 328

SaaStr

MARCH 15, 2019

I remember my CTO once arguing with a Fortune 500 company on a “security” concern they had which really made no sense. Not hiring a full-time Chief Security & Compliance Offer. The post What are some of the biggest mistakes you made with enterprise SaaS sales? Not being responsive to every key concern. Didn’t matter.

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Sales Hiring Enterprise CTO Hire CTO 174

SaaStr

JULY 30, 2024

The traditional SaaS model doesn’t always scale, and not every company has all the bells and whistles to fund marketing, sales, and customer success teams. It hurts badly if you touch it later, especially the compliance pieces. That might be the VP of Engineering, the CTO, and maybe even the CISO, CIO, and CMO.

Underperforming Technical Team 289

Underperforming Technical Team Enterprise Scale Payments 289

ChurnZero

DECEMBER 23, 2019

ChurnZero Security: Announcing SOC 2 Type 2 Compliance. . As a SaaS-based Customer Success company, our greatest priority is the privacy and security of our platform and customer data”, said Mark Heys, ChurnZero Chief Technology Officer. “At

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compliance CTO Customer Success Technology 80

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? What is a SOC 3 Report?

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compliance Underperforming Technical Team Scale Technical Review 52

Scytale

DECEMBER 10, 2024

When it comes to securing your customers’ data and earning their trust, there arent many things more important than SOC 2 compliance. Understanding SOC 2 Compliance At its core, SOC 2 compliance is all about showing your customers that their data is safe with you. But lets face it, its not always that straightforward.

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Technical Review Software Review Systems Review compliance 52

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. Want to see more content like this session?

Cloud 173

Cloud Scale Trends Machine Learning 173

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

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Scale Software Review compliance Technical Review 211

Scytale

MARCH 12, 2025

Christopher Doman As co-founder and CTO of Cado Security – a leading platform for cloud-native digital forensics and incident response – Christopher Doman is a seasoned cybersecurity professional making waves in the tech startup space. But as technology advances, so do the challenges. Backed by 1.93

Startup 59

Startup Scale Cybersecurity AI Search 59

USIO

JUNE 28, 2024

is committed to empowering businesses to build powerful enterprise grade applications without the need for extensive coding expertise,” said Ben Hubbard, CTO at ues.io. Enhanced Security: Ensure the highest level of security with Usio PCI Level 1 compliance and industry-leading security protocols. Through this partnership, ues.io

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

Intercom, Inc.

FEBRUARY 22, 2022

As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. Shipping quickly and securely. Continuous risk management.

Data 118

Data CTO Hire Technical Review Scale 118

Stax

AUGUST 26, 2024

We worked on implementing new SaaS companies and getting them live.” Under the new leadership , Stax embraced a renewed vision and we rallied to provide even more value to merchants and partners using our technologies. It was a startup all over again.

Merchant Services 88

Merchant Services Payment Services Stax Payment Solutions 88

Frontegg

OCTOBER 14, 2020

Presenting: the first pre-built suite of universal SaaS capabilities, enabling SaaS teams to focus on core features, shorten time-to-market and drive user adoption. Frontegg liberates dev teams from the burden of building SaaS capabilities that have become de-facto standards in the landscape of modern SaaS products.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Scytale

APRIL 23, 2024

Any sales team member at a SaaS company would see the below scenario as familiar… You spend hours inputting 100+ responses related to your data security and compliance for prospects – pulling in your developers, compliance officer (if you’re lucky), CEO, CTO – ANYONE that can help!

AI 52

AI CTO compliance Development 52

Upscope

JANUARY 5, 2020

10 companies show you their positioning strategy How Superhuman achieved positioning by creating an engine Upscope's SaaS positioning lesson? Upscope's SaaS positioning lesson learned: They never even got to the third line In April Dunford's book we read that positioning is a deliberate exercise. They enjoyed working with SaaS.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

BetterCloud

MAY 3, 2021

This is one of many reasons that BetterCloud is proud to announce that our SaaS management platform (SMP) is ISO 27001 certified. Follow-up: ISO 27001-certified organizations are regularly audited to confirm that the security program remains in compliance with the standard. What is ISO 27001 certification? Read about the process here.

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New CTO CTO Technical Review Systems Review 52

The SaaS Garage

SEPTEMBER 27, 2024

The effects of global climate shifts are increasingly becoming a significant burden for these companies, with risks including financial losses, reputational damages, and potential non-compliance with evolving regulations.

Artificial Intelligence 52

Artificial Intelligence CTO AI compliance 52

The SaaS Garage

SEPTEMBER 27, 2024

The effects of global climate shifts are increasingly becoming a significant burden for these companies, with risks including financial losses, reputational damages, and potential non-compliance with evolving regulations.

Artificial Intelligence 52

Artificial Intelligence CTO AI compliance 52

The SaaS Garage

SEPTEMBER 27, 2024

The effects of global climate shifts are increasingly becoming a significant burden for these companies, with risks including financial losses, reputational damages, and potential non-compliance with evolving regulations.

Artificial Intelligence 52

Artificial Intelligence CTO AI compliance 52

User Pilot

MARCH 7, 2024

Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. I first got into PPC, then SEO, and then I joined a SaaS company – Chanty – where my SaaS journey started.” That took me to the FinTech and then SaaS industry.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

BetterCloud

JANUARY 21, 2021

Last year, our CEO David Politis sat down for a wide-ranging chat with Bharat Mediratta, CTO of Dropbox. And as you probably know, the constant onslaught of new data protection laws make it really difficult to secure your SaaS apps and stay compliant. Staying up to date on compliance.

New CTO 52

New CTO CTO compliance Communication 52

All that Saas

DECEMBER 24, 2021

Half-yearly business reviews to optimize cost and compliance. Compliance. The compliance feature is great for not only expense tracking but also to keep the user accountable for all of the spendings that occurred. Receipt Compliance. Only the CTO has admin access. IP whitelisting of admin accounts. Audit Trails.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Mucker Capital

APRIL 6, 2023

Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Figma made the product SaaS-based. It’s actually similar in PLG SaaS, but we don't do that well usually. The pricing for SaaS is much more complicated. You need a lot of education. It became a collaboration tool.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. At most SaaS companies, people managers were the most talented people in their former individual contributor role. Compliance. That'll help you attract top talent. Anti-harassment.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

JULY 23, 2021

Brian Peterson, CTO @ Dialpad. Tolithia Kornweibel, Chief Revenue Officer @Gusto. Nicole Culver, Director of Product Marketing, SaaS @Bandwidth. Billi Jo Wright, Chief Risk & Compliance Officer, Payrix. Dave Walters, CTO, Hired. Jenn Knight, Co-Founder, CTO, AgentSync.

VP of Engineering 291

VP of Engineering New CTO CTO Hire Sales Hiring 291

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. This episode is sponsored by Linode.

Payment Methods 274

Payment Methods Merchant Services Scale Payments 274

SaaStr

JANUARY 17, 2020

What do CIOs really want to see in the form of security and compliance? How can startups clearly and articulately present their plans for security, compliance and change management? Yousuf Khan: And so as a result, I think the intersection has been that the CIO has been much more involved in decision making around SaaS purchases.

CTO Hire 173

CTO Hire compliance Scale Startup 173

SaaStr

SEPTEMBER 24, 2021

Christine Spang, Co-Founder and CTO @ Nylas. Billi Jo Wright, Chief Risk & Compliance Officer @ Payrix. Dave Walters, CTO @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Brian Peterson, CTO @ Dialpad. Tolithia Kornweibel, Chief Revenue Officer @ Gusto. Zach Kitschke, CMO @ Canva.

VP of Engineering 291

VP of Engineering Technical Cofounder CTO Coach CTO Hire 291

SaaStr

MARCH 3, 2025

At SaaStr Annual Neo4j’s CTO Philip Rathle shared their playbook for scaling from $0 to the first $100M. As the category creator in graph databases, Neo4j’s journey offers critical lessons for enterprise SaaS founders, especially those building deep tech products.

Scale 261

Scale New CTO CTO Scaling 261

SaaStr

AUGUST 22, 2020

Aaron Levie: Yeah, well, I think first of all, the one dynamic is that I think for probably anybody who would be paying attention to the SaaS universe and joining us today, probably actually less has changed about our daily lives than the vast majority of the world. We are one of the larger SaaS providers that leverages public cloud.

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Sales Recruiting Cloud CTO Hire Sales Hiring 214

SaaStr

JANUARY 10, 2020

In Today’s Episode We Discuss: * How Bob made his way into the world of SaaS and came to found Crossbeam. * What were the core mistakes that he made with RJ Metrics? * Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Loving our podcast content? What did he mean by this? Why is this?

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Sales Hiring Outsourcing Services Scale CTO Hire 162

Scytale

MARCH 10, 2025

We live in a technology-driven market where old-school alarm systems are replaced with cloud-based security controls. But what is SaaS (software as a service) security really? To fully understand SaaS security, you must first consider the inherent risk. Hence, the need for omnipresent SaaS security.

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compliance Technical Review Systems Review Software Review 52

Scytale

FEBRUARY 19, 2025

For many SaaS companies, its the thought of sensitive customer data slipping into the wrong hands. As your SaaS company grows and takes on more customer data, the need for effective security measures becomes that much more crucial. What is SOC 2 Compliance Documentation? Have you ever imagined your worst nightmare?

compliance 52

compliance Systems Review Software Review DevOps as a Service 52

Scytale

APRIL 23, 2025

In an era where security concerns are increasing on a daily basis, it’s time to revisit that SOC 2 compliance project you put on hold two years ago. Why SOC 2 compliance is more than just a box-ticking exercise Its one thing if the law requires you to meet a certain standard. You dont even pass a SOC 2 compliance audit.

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compliance Technical Review New CTO Systems Review 52

Scytale

JANUARY 16, 2025

The goal of ISO 27001 password requirements goes well beyond simply creating strong passwords; they play a key role in helping SaaS businesses build a robust and impenetrable security framework. A Quick Recap of ISO 27001 When it comes to compliance, ISO 27001 is the superstar of information security standards. Its a requirement.

Underperforming Technical Team 52

Underperforming Technical Team compliance Systems Review Technical Review 52

Scytale

OCTOBER 21, 2024

It’s particularly relevant for SaaS companies, cloud providers, and tech-based services that manage sensitive client data. An independent third-party auditor assesses your company’s security practices, and if you meet the requirements, you receive the stamp of approval and get a SOC 2 report confirming your compliance. Uh-oh, now what?

Technical Review 52

Technical Review Scale compliance CTO Hire 52

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. Dharmesh Shah : So, a quick confession before I start, which is like I love SaaS, I love it. You are the voice of God, Jason, as far as we’re concerned.

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Part-Time CTO CTO Hire CTO Coach CTO 291