Remove compliance Remove Customer Success Remove Outsourced Development
article thumbnail

The Enterprise Journey: 8 Keys to Going Upmarket Successfully with Workiva’s CEO Julie Iskow

SaaStr

Look for an innovative enterprise customer who: Is willing to be a development partner Has clear needs you can solve today Will give you access to testing environments Can help shape your roadmap The goal isn’t to build custom features – it’s to deeply understand enterprise requirements and bake them into your core product.

article thumbnail

Avoid Global Tax Headaches With FastSpring: A Customer Success Story

FastSpring

Most of our customers are small businesses and don’t have in-house tax experts. Complex or serious tax questions must then be outsourced to 3rd parties, and usually come with a hefty price tag. When you choose FastSpring as your MoR, you gain access to a world-class tax strategy developed by experts.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie (Video)

SaaStr

As your business grows in complexity, these drags on your infrastructure can impact your product development. You can now outsource most of your business needs, from e-commerce (like Shopify) to website building (like Wix). Be specific about who your customers are. Plan for compliance implications of your growth.

article thumbnail

We are 14 days away from SaaStr Scale – meet our sponsors!

SaaStr

Gainsig ht works to help businesses build deep and lasting relationships with their customers through their very own Customer Success platform. This platform allows customer-centric businesses to deliver exceptional ex periences everyday. Their process improves deal workflows, insights and speed for their customers. .

Scale 293
article thumbnail

From PLG to PLG+SLG – How Lucid Scaled to 70M+ Users

SaaStr

It required Lucid to change its product, process, and overall user and administration systems to be able to scale with the customer. It also required them to: Negotiate their first Enterprise customer contract Undergo deep security reviews Once you land your first Enterprise customer, it might be time to build that first sales team.

Scale 307
article thumbnail

Sequoia India: 22 Things We Learned from SaaStr Annual

SaaStr

AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. The former CRO of a successful prosumer SaaS company shared how they gave away free annual licenses for all new users over and above the ones contracted.

Scale 293
article thumbnail

ChurnZero’s 10 Customer Success Leaders to Watch in 2022

ChurnZero

As the demand for Customer Success surges within SaaS, so too does the need for effective leaders to spearhead this expanding function and steer its strategy and success. Over the course of the pandemic, Customer Success has cemented itself as a central business driver of growth and profit. Follow Adi on LinkedIn.