compliance Customer Support Underperforming Technical Team 
Intercom, Inc.
APRIL 23, 2018
The EU’s General Data Protection Regulation (GDPR) is a major regulatory change that will affect all companies with EU customers or users – and because it applies to companies no matter where they may be, it has a truly global reach. One way to do so is to set up contractual assurances that compliance will be achieved by all your vendors.
Intercom, Inc.
MAY 4, 2018
Imagine walking into the office one morning and having your star team member ask if you have a few minutes to talk. These create more meaningful relationships with people on your team, uncover what motivates them and as a result increase their impact and engagement in their current role. What’s your current development focus?
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SaaStr
OCTOBER 15, 2019
Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.
User Pilot
NOVEMBER 29, 2024
Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Pinpoint bug locations by linking user sessions to bug reports or customer tickets. This is essential for compliance with privacy and data protection regulations like GDPR or CCPA.
Stax
FEBRUARY 19, 2024
Vertical SaaS solutions are tailored for specific industries, addressing niche needs with in-depth customization and compliance with industry standards. Target market focus Horizontal and vertical SaaS each target a very different customer base. What is Vertical SaaS? Consider the following.
User Pilot
NOVEMBER 30, 2023
A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews.
FastSpring
JANUARY 31, 2023
Eventually, you’ll need additional software to manage complex recurring billing needs, accept more payment methods around the world, or create a customized checkout process. Luckily, most developers find it easy to integrate Stripe with most other software (however, you have to pay for each software separately).
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