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From Startup to $500M CARR: How Braze Scaled a Growth and CS Team

SaaStr

Do you want a system that automates playbooks, presents usage data to the team, or creates and tracks a health score? Headcount isn’t the right story for them, though. Instead, it was a cross-functional, data-driven, experimental team. Instead, it was a cross-functional, data-driven, experimental team.

Scale 296
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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

This insight led Deel to focus on solving payments and compliance. Deel solved this by scaling the revenue operations team in conjunction to support sales, design quotas, and go-to-market strategies, and leverage data to identify the best strategies. Use your data to inform. Make strategic decisions and leverage your data.

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How IBM Sees AI Changing the Game for Companies of All Sizes with IBM’s VP of Technology and Director of Startups

SaaStr

Security is all about where data is coming from and how you’re training your models. How to advance trustworthy AI, i.e., compliance, security, and ensuring the AI software you put out there is responsible. Yet, 79% will struggle to ensure their AI models are responsible, secure, and free of bias. How to scale AI across your business.

AI 305
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Sequoia India: 22 Things We Learned from SaaStr Annual

SaaStr

AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. Often, founders are unsure about the headcount split between India and the US. Example 2: Compliance and security norms change when you go to other geos.

Scale 298
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The 9 best tools for your early-stage startup tech stack

Intercom, Inc.

This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock). With the right integrations, you can automate workflows, share data between tools to keep things up to date, and create clearer, more efficient processes.

Scale 163
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Defining CSM-to-Account Ratios: A Lifecycle Design Approach

Valuize Consulting

Establishing effective yet efficient ratios requires aligning your CSM headcount with the mechanics of your customer lifecycle design including the definition of the CSM role in your company and the specific activities that achieve successful product adoption with your customers. Establishing dashboards for the customers KPIs.

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A Detailed Comparison of Stripe vs. Paddle vs. FastSpring (With Reviews)

FastSpring

Most companies using Stripe also need additional staff to manage sales tax (and VAT) and regulatory compliance. We collect and remit sales tax and VAT on your behalf, and take the lead on regulatory compliance and audits. Most companies need additional headcount to manage this. Read the NotePlan case study here.