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Quickly, though, your attention turns to initial traction, your first critical hires, and building out those early business functions. With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. Your focus expands.
Since then I’ve been in charge of fast and accurate reporting, regulatory compliance, and all the other small things that make sure everyone else can do their job. Not all the metrics covered in this report come from ChartMogul — there are better options to keep track of your OPEX , hiring plan, the engineering roadmap, etc.
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