SaaSOptics

MAY 2, 2022

If you observe the average sales headcount of early-stage product-led companies, you’ll find that many have already laid the foundation of a hybrid model because (in most cases) a strong sales team is what ultimately allows them to scale and maintain their hold on the market. There Aren’t Many True Product-led Companies.

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

ChurnZero

DECEMBER 19, 2024

For their initiative, the team developed the NinjaCat Adoption Scorecard, a framework designed to track customer engagement across six key areas: data storytelling, platform efficiency, scalability, user knowledge, user map and workflow optimization. We also expanded our ARR by almost 25% without needing to add any CSM headcount.

Customer Success 52

Customer Success Scale Underperforming Technical Team Innovation 52

BetterCloud

JUNE 12, 2023

The executive team was pleased with the financial savings and the compliance team was relieved to have confirmation that users were being deprovisioned appropriately and in an automated system that avoids human error. As a public company with compliance top of mind, the IT team needs to ensure these applications are offboarded as well.

Headcount 52

Headcount compliance Onboarding Investment 52

Intercom, Inc.

JULY 12, 2018

As VP of Corporate Strategy at Twitter, Elad Gil was a key player as company headcount skyrocketed from 90 to 1,500 employees. This wasn’t Elad’s first experience with hyper growth – Google grew headcount 10x during his time as a product manager there – nor the last. What do you mean, and how do you navigate that challenge?

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

SaaSOptics

SEPTEMBER 14, 2021

In reality, one simple discipline can take your Financial Operations from good to great—with no additional cost or headcount. . Maintaining compliance will give your entire organization confidence in the metrics and numbers your team produces. What’s the secret? Be consistent.

Outsourced Development 60

Outsourced Development Point of Sale Headcount compliance 60

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. And once developed, it should occupy, along with Values, a marked amount of time in onboarding/re-boarding processes. The power of differences.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

FastSpring

MARCH 3, 2023

If your company sells physical products and/or services, you’ll need additional software and headcount to manage sales tax and transaction liability. SocialBee grew their monthly recurring revenue 2X and managed tax compliance by switching from Braintree to FastSpring. Related: Can SaaS Companies Afford to Ignore Sales Taxes and VAT?

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

Valuize Consulting

AUGUST 19, 2024

Specifically, we break down the resourcing models needed for architecting, developing and administering the Gainsight CS platform based on the size of your Customer Success (CS) team. Developers also handle technical troubleshooting, which ensures the system runs smoothly.

Technical Review 52

Technical Review Systems Review Headcount Customer Success 52

ProfitWell

MARCH 27, 2019

With the chronic shortage in cybersecurity skills being compounded by the demand for better compliance, the traditional approach to security isn't scalable, sustainable, or rapid enough anymore. The old waterfall approach to web security is outdated, and Richard Harpur will be your guide to the new standard.

Travel 45

Travel Cybersecurity Headcount Entertainment 45

BetterCloud

JUNE 22, 2023

According to early 2023 CFO magazine research , 84% said they expect to be more involved in developing technology strategy than they were in 2022. Meanwhile, some companies might need one to improve their ability to prove compliance. Now, those days are gone.

Business 52

Business Operational efficiency. Finance Technical Review 52

SaaStr

OCTOBER 16, 2024

Security and compliance are strong, with Wiz turning down billions from Google. And we talked about security compliance. There is no downturn in security compliance. There is no downturn in security compliance. But Zscaler , CrowdStrike, Rubrik , for all of these folks in security compliance, there is no downturn.

Sales Hiring 321

Sales Hiring Scale AI SaaS 321

OpenView Labs

MAY 5, 2021

Open-source communities typically fall into one of two buckets: user communities or developer communities. Developer communities can also have a significant impact dependent upon how the community and its contributions are governed. It’s hard to really bucket this item into a pro or con, because it has elements of both.

Business 52

Business SMB Scale DevOps as a Service 52

BetterCloud

OCTOBER 21, 2019

Be able to explain in layman’s terms where all that data lives, for compliance reasons. Mark Settle, seven-time CIO and author, shared tips on building a security culture within IT, critical success factors for compliance, and a framework for gauging your personal development as IT leaders. Understand the technical intricacy.

Scale 45

Scale compliance Headcount AWS 45

BetterCloud

OCTOBER 21, 2019

Be able to explain in layman’s terms where all that data lives, for compliance reasons. Mark Settle, seven-time CIO and author, shared tips on building a security culture within IT, critical success factors for compliance, and a framework for gauging your personal development as IT leaders. Understand the technical intricacy.

Scale 40

Scale compliance Headcount AWS 40

Intercom, Inc.

JUNE 3, 2021

In terms of research and development or generally the product and engineering functions, the people who produce your software, this really is a question of investability. ” I think the “Sure thing boss, give me more headcount” is obvious. Headcount and salaries and comp and all that kind of stuff. Paul: Yeah.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

Sales Hacker

MARCH 10, 2025

He embraced what he now calls micro-coachinggetting deep into the details of each deal, guiding reps through every stage, and ensuring full compliance with their new playbook. While aggressive hiring can be tempting, a learning from Levelsets growth was the importance of hiring for leverage, not headcount.

Scale 74

Scale Sales Hiring Scaling AI Search 74