SaaStr

NOVEMBER 1, 2022

AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. The former CRO of a successful prosumer SaaS company shared how they gave away free annual licenses for all new users over and above the ones contracted.

Scale 293

Scale Sales Hiring Underperforming Technical Team Cybersecurity 293

Tom Tunguz

NOVEMBER 8, 2023

Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. Meanwhile, regulation and compliance mean the governance burden only increases. Data contracts encode the data interchange between two different departments (Gable).

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

SaaStr

JULY 2, 2019

Join Kevin Egan, Slack’s VP of North American Sales and Dannie Herzberg, Slack’s Director of Sales as they walk you through Slack’s Freemium to Enterprise strategies. I manage North America sales for Slack, and I’m joined by my colleague Dannie Herzberg, who runs mid-market sales in our sales development team.

Enterprise 168

Enterprise Scale Sales Hiring SMB 168

Sales Hacker

APRIL 1, 2025

Like there’s so many angles that I think we could take this conversation, but, We’ve been able to have a few conversations and, and one of the things that really stuck out to me in our conversations was your experience expanding from like an SMB mid-market motion to the enterprise. and that [00:06:00] also equated to a shift from.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

Sales Hacker

FEBRUARY 2, 2021

Closing an enterprise sale in a niche market follows the same sales funnel as any other deal, but a bit more fine tuned. It represents the culmination of ‘art’ and process, where the enterprise sales process is modified to better reflect the client’s unique and specific needs. What Is Enterprise Level Sales? Enterprise sales.

Scale 113

Scale Enterprise Marketing Sales 113

Subscription Flow

FEBRUARY 27, 2024

However, handling multiple subscription plans and the dealing with the complexities of B2B enterprise SaaS billing, variable customer lifecycles, and subscription management can be extremely difficult. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

BetterCloud

DECEMBER 2, 2024

From keeping all of your contracts organized to ensuring all of your data is secure, it’s nearly impossible to do it all in a spreadsheet. In addition to a breach, shadow IT can also result in inefficient collaboration across departments, compliance concerns, redundant apps, and wasted budget spend.

Outsourced Development 52

Outsourced Development Technical Review SaaS Software Review 52

How To Buy Saas

DECEMBER 20, 2024

Expense Management: SaaS companies have to spend often on various aspects like product development, marketing costs, customer support facilities, and much more. You can work on developing cash flow forecasts and try to automate your billing and payment processes to smoothen this process and improve efficiency.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Stax

APRIL 3, 2025

Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. On top of PCI compliance, you might have to pay extra for SSL (Secure Sockets Layer) certification. Just like self-hosted gateways, merchants using API-based solutions are responsible for security.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Neil Patel

DECEMBER 13, 2020

DocSend – Best for sales engagement FileCenter DMS – Best for going paperless PandaDoc – Best for closing more deals Rubex by eFileCabinet – Best for automating daily tasks MasterControl – Best for enterprise compliance. One, they should have fairly well-developed OCR capabilities.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

SaaStr

OCTOBER 15, 2019

At Mapistry, moving upmarket is exactly what CEO, Allie Janoch, set out to do two years ago and in this talk, she and Lauren Alexander, Mapistry’s VP of Marketing and Demand Generation, will share the playbook they have developed for generating warm leads in a market of buyers unused to purchasing software. Let’s cover the agenda.

Underperforming Technical Team 218

Underperforming Technical Team Sales Hiring SMB Enterprise 218

Intercom, Inc.

MAY 14, 2019

Mid-market and enterprise sales deals are undeniably complex. “You have to be part salesperson, part project manager” A few years ago, I was the relationship manager for Intercom’s largest customer, overseeing the renewal of their contract. 2 critical security and compliance inquiries.

Scale 147

Scale Management Underperforming Technical Team Sales 147

FastSpring

DECEMBER 7, 2022

However, you’ll still be responsible for paying taxes, processing chargebacks, and for things like legal compliance, dunning, and more. You can act as your own MoR or you can outsource the entire process to FastSpring. If something goes wrong with taxes, local compliance, chargebacks, accounts not balancing, etc., And more…. …

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

BetterCloud

MARCH 17, 2025

SaaS budgeting checklist In addition to the amount of money you already spend on SaaS, you should also check: Term lengths of your current contracts How many seats do you get for each application How often these applications are used Who manages the application for each department This will give you a more clear snapshot of your SaaS situation.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Stax

APRIL 18, 2024

TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers. While they operate under different business models, ISVs and SaaS share similarities in software development, cross-platform accessibility, and industry reach. Learn More What are ISVs?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Chart Mogul

JANUARY 9, 2025

The high-touch model can be split into two types: Transactional sales model Unlike the enterprise model we’ll discuss next, this approach isnt limited to high-ticket or complex custom solutions. Enterprise sales model The enterprise sales model is used for high-value, complex sales.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

SaaStr

JUNE 10, 2021

In the 2000s, we turn into software licenses where we sold support contracts on top of them. It does make product management and innovation and development that refer to our own product roadmap more complex. Is it an outsourcing business? That was the predominant delivery and packaging model back then. Is it the gig economy?

Outsourcing Services 162

Outsourcing Services Marketplace as a Service Outsourced Development Scale 162

How To Buy Saas

SEPTEMBER 3, 2024

Are you struggling to keep up with the ever-increasing volume of contract management processes? If yes, then it is time to invest in B2B SaaS contract management software! They will help with effective solutions to help you manage contracts better, automate manual processes, and curb risks and mistakes.

Payment Solutions 52

Payment Solutions Outsourced Development SaaS Payments Payment Services 52

Neil Patel

DECEMBER 5, 2020

Phoneburner – Best for Remote Teams VanillaSoft – Best for Outbound Sales Voicent Cloud – Best Standalone Auto Dialer Software Mojo – Best for SMB Sales RingCentral – Best for Compliance Kixie – Best for Local Presence. Compliance. Be conscious of compliance, but don’t stress too much.

Software Review 143

Software Review Software Scale compliance 143

Stax

DECEMBER 6, 2024

Worldpay generally offers a three-year contract with early termination fees ranging from $95 to $295 per location, depending on when the contract is terminated. Security and Compliance Ensuring Safe Transactions and Regulatory Adherence At Worldpay, the security and compliance of payment processing solutions are paramount.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Neil Patel

NOVEMBER 29, 2020

Fi v e9 – Best for Blended Call Centers Aircall – Best for Collaboration 8×8 Contact Center – Best for Enterprise Dialpad – Best for Startups Talkdesk CX Cloud – Best for Best for Salesforce Integration. In the event of a legal or compliance issue, call recording will cover your bases.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

User Pilot

MAY 17, 2024

No-code development platforms: Webflow – best no-code app builder for landing pages and websites. Best SaaS no-code tools for app development No-code app development tools allow you to create web or mobile applications easily. Here are some of the best no-code tools for app development: 1. Pricing Free plan.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payment Services 105

User Pilot

MARCH 21, 2023

TL;DR Application analytics is the process of collecting and analyzing product usage data to inform product development. Tracking product usage at all customer journey touchpoints is necessary to develop fully-satisfying user experiences. If you're after the answers to these two questions, we've got you covered.

Management 98

Management Technical Review Outsourced Development Mobile 98

SaaStr

NOVEMBER 19, 2019

It had all been enterprise software, no SaaS. In enterprise software, it’s all about contracts, long term contracts. Medium size and then you had enterprise, which is really where all of the competitors had really looked to as going to the enterprise space. I said, I got this. How hard can it be?

Scale 186

Scale SMB VP of Engineering Leadership 186

User Pilot

NOVEMBER 29, 2023

The best product research tool for your business can provide the data you need to make informed decisions for product development , allow you to conduct market research, and mitigate risks associated with product launches. A tool designed for creating an ideal user persona to guide product development and build a user journey map.

Strategy 104

Strategy Scale Outsourced Development Market Research 104

ChurnZero

JANUARY 13, 2022

“Not only have we accomplished major milestones in terms of organic growth, but our acquisitions have made us a force within the compliance industry. “We’re only successful if our customers are successful, and our enterprise growth has, in no small part, been driven by our amazing customer success team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Vicki, if you’d give us your intro. Vicki Lin : Great. Thank you Ceci.

Payments 129

Payments Scale Scaling Revenue 129

User Pilot

APRIL 29, 2024

You can create Pendo tooltips without having to write a single line of code or wait for developer support. This means that you’ll still need assistance from developers if you want to create a branded experience. Userpilot pricing We use transparent pricing while offering plans for mid-market and enterprise SaaS companies.

Software Review 105

Software Review Scale AI Mobile 105

SaaStr

AUGUST 7, 2020

This episode is an excerpt from a session at SaaStr Summit: Enterprise. This episode is an excerpt from Jason and Rob’s session at SaaStr Summit: Enterprise. Then we also hired full-stack developers, so like you said, Trisha, not Salesforce experts, but just great developers and they all learned Salesforce.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

User Pilot

MAY 8, 2024

Enterprise : Userpilot uses a custom pricing model for the Enterprise plan. It includes all the features in the Growth plan plus SAML SSO and activity logs, custom roles and permissions, priority support, security audit and compliance, custom contract and SLA, and premium integrations.

Engagement 105

Engagement AI Search Software Review AI 105

Neil Patel

FEBRUARY 21, 2021

It’s not dirt cheap, by any means, but it’s certainly less expensive than some of the premium—dare I say, enterprise-only—SSL certificate providers like Digicert and GlobalSign. year (organization validation) Enterprise EV SSL : starting at $239.50/year year Enterprise EV UCC/SAN SSL : $319.20/year. Get started now. #2

Payment Methods 140

Payment Methods Payment Services Software Review Systems Review 140

SaaSOptics

MAY 2, 2022

By taking a hybrid approach, you get the benefits of PLG—product virality, reduced CAC, and faster client activation—while using your sales teams to nurture relationships with enterprise customers. The first step is to identify accounts that would be good candidates for sales development. Here’s what it looks like in practice.

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

Sales Hacker

APRIL 6, 2022

Let’s take a closer look at each word: Configure: Configuration of products and services ensures that what you provide is actually available, meets the buyer’s needs and specifications, and can be delivered according to the agreed-upon contract terms. Generally speaking, though, mid-size and enterprise companies need a CPQ tool.

Scale 109

Scale Software Review Marketplace as a Service Outsourced Development 109

Sales Hacker

APRIL 21, 2022

SaaS companies tend to follow a typical path, and it almost always leads to moving up-market and enterprise sales. An Explainer on Enterprise Sales. This was all in an effort to increase our average contract value (ACV). How to attract enterprise buyers. Managing the enterprise sales cycle. The Lattice Story.

Sales Hiring 104

Sales Hiring Marketing SaaS SMB 104

Frontegg

FEBRUARY 3, 2021

Since it was introduced in 2015 by Facebook , GraphQL has gained a lot of popularity and has influenced how developers and teams are structuring their APIs, moving away from REST API and generating queries, mutations and subscriptions. GraphQL is not a new concept and is definitely here to stay. How about Security? GraphQL is great.

SaaS 98

SaaS Outsourced Development Application Development Enterprise 98

Stax

SEPTEMBER 19, 2024

Metrics like churn rate, average order entry time, RFP win rate, % of orders delivered in time & in full, revenue, MOM profit margins, and more will help you develop a clear picture of how well your new QTC system is performing. Risk of errors due to complexity. Billing and invoicing software (e.g.,

Payment Services 88

Payment Services Payment Solutions Payments Payment Features 88

User Pilot

MARCH 29, 2023

Its analytics are better-developed than Userflow, but all its plans are more expensive. It’s highly rated for its intuitive UI and code-free functionality that doesn’t require developer support to design onboarding experiences: It’s really easy to use. However, their usage limits are low, as are UserGuiding analytics.

Software Review 98

Software Review Underperforming Technical Team Technical Review Onboarding 98