SaaStr

NOVEMBER 25, 2020

400: In today’s SaaStr Insider episode SaaStr CEO and Founder Jason Lemkin catches up with Ben Hindman, Co-Founder & CEO at Splash to talk about the future of digital events. This interview was part of Splash’s Boom , a video series about the innovation explosion in events and the tech stack. That’s outgrow.co

Technical Review 138

Technical Review Software Review compliance Cloud 138

Intercom, Inc.

APRIL 23, 2018

We are taking a number of steps to ensure compliance with GDPR, but now is the time to consider the entirety of your security and data privacy strategy, both in terms of how you build it and how you communicate it. Invest in your security program. What is a ‘privacy ecosystem’ and why it matters. What makes a strong privacy ecosystem.

Underperforming Technical Team 220

Underperforming Technical Team Systems Review compliance Marketplace as a Service 220

FastSpring

APRIL 17, 2024

Join us at the Marina del Rey Marriott, in Los Angeles, CA, on May 20th and 21st, for an extraordinary event dedicated to all things video gaming. These thoughtfully crafted roundtables are meticulously designed to facilitate engaging interactions and dynamic conversations between event attendees. We’d love to talk with you in person!

Merchant Services 150

Merchant Services Payment Services Payment Methods Payment Facilitation 150

SaaStr

FEBRUARY 21, 2024

Pick your strategies, invest in them, and start tiering. Those people will get extra benefits, be integrated into campaigns, and get event invites. So, if a sales rep is in a sticky situation, they can pull in a compliance expert from the team, and that team is accessible to customers in live chat. So, what about training?

AWS 285

AWS Scale Sales Hiring Marketing 285

Scytale

MARCH 12, 2025

His investment portfolio spans fintech, biotech, and deep tech, reinforcing his passion for driving progress across industries. Recognized as the Veuve Clicquot Bold Woman of the Year, she continues to drive policy change and invests in impact-driven ventures as a Venture Partner at Mustard Seed Maze. Backed by 1.93

Startup 59

Startup Scale Cybersecurity AI Search 59

FastSpring

MARCH 7, 2024

The theme for International Women’s Day 2024 is “ Invest in Women: Accelerating Progress ” with the globally promoted hashtag, #InvestInWomen. According to the UN , these five areas are key to pushing forward this hashtag to being obsolete: Investing in women, a human rights issue: Time is running out.

Systems Review 158

Systems Review compliance Finance Leadership 158

SaaStr

MARCH 15, 2019

Not hiring a full-time Chief Security & Compliance Offer. Not investing more earlier in customer marketing and corporate marketing. You need to be at their events, sometimes with a red carpet. If you are going to do a lot of RFPs, they need an owner. Hiring a CSO way early if you are truly going enterprise.

Sales Hiring 174

Sales Hiring Enterprise CTO Hire CTO 174

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. That’s just scratching the surface – watch the full recording or read through the event transcript to experience New at Intercom , and catch up on all the major announcements, industry insights, and customer stories that were shared at our first virtual event.

Scale 118

Scale Banking Technical Review Software Review 118

User Pilot

OCTOBER 20, 2024

Improves product stickiness : It keeps users invested in their learning journey and increases the likelihood of them returning to the product. Fitness apps: Strava awards badges for completing challenges, such as running a certain distance or participating in events. Source: Growth Engineering. Source: Strava.com. Source: CRED.

Onboarding 102

Onboarding Engagement Software Review Retention 102

ChurnZero

OCTOBER 22, 2021

Customer Advocacy: How to Get Your Customers and Customer Success Team Invested. At ChurnZero’s virtual RYG, we held a panel discussion with Customer Success leaders who offered up their best advice on how to get both your customers and your team invested in your customer advocacy program. Want to join our next Virtual RYG?

Customer Success 96

Customer Success Investment Systems Review Technical Review 96

SaaStr

OCTOBER 15, 2019

Mapistry is a small company and when we decided to make the move up market, we really had to invest a lot of time and a lot of resources into the effort, and if we didn’t do it in a smart way, we would be out a lot of money. They know environmental compliance better than anyone we’ve ever heard.” Lauren A.:

Underperforming Technical Team 222

Underperforming Technical Team Sales Hiring SMB Enterprise 222

SaaStr

JANUARY 12, 2022

5M in ARR b/c we were too small a co and compliance dept blocked renewal (shoulda raised price I guess…) ” — Jared Hansen, CEO Thrilling Foods. Know if you did have a top customer but you lost em, you can get another top customer with effort” — Phil Castro, founder, Kamp Events. More on that here.

CTO Hire 328

CTO Hire Sales Hiring New CTO CTO 328

SaaStr

NOVEMBER 7, 2019

We have a whole range of events organized on our platforms pretty much around the world. Giving anyone the ability to create and organize events seamlessly. We started Eventbrite with mostly a tool for event organizers to be able to sell tickets very quickly. They were one of our first customers.

Payments 174

Payments Merchant Services Payment Solutions Payment Services 174

User Pilot

JUNE 29, 2024

Security and compliance (consider building if your company handles sensitive data). How Userpilot can take your product analytics to the next level: Feature tags and custom events to enable you to understand user behavior and make data-driven decisions. Heatmaps to help you visualize user interactions.

Technical Support 105

Technical Support compliance Scale User Experience 105

USIO

APRIL 22, 2024

This distinction not only enhances reliability and performance but also eliminates the common practice of passing blame to other companies in the event of technical issues or service disruptions. In fact, Usio powers many other payment providers via a white-label solution.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

Stax

JANUARY 28, 2025

And if you eagerly adopt a new payment solution that your business doesnt need, then you may be stuck with a clunky checkout process and wasted investment funds. Your testing should check for security compliance, technical performance, and mobile responsiveness.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Scytale

AUGUST 6, 2024

Well, HIPAA compliance is a federal law. GET HIPAA COMPLIANT 90% FASTER SOC 2 vs. HIPAA Compliance Bingo Can your business tick off three in a row? If any of the above applies to your business, congratulations – your organization should be exploring SOC 2 or HIPAA compliance. What is SOC 2? Who Should be SOC 2 Compliant?

Payment Services 52

Payment Services compliance Payment Methods Payments 52

Sales Hacker

JANUARY 5, 2024

Upcoming Digital Live Event: The software space is becoming increasingly crowded. More for your eyeballs: David Sacks published a great piece about the dark side of sales , outlining sales incentive problems and elements of the sales compliance regime. Wes Yee (Head of Growth at Flex): “Much more investment in events and in-person.

Scale 126

Scale Sales Social Media AI 126

Stax

MAY 20, 2024

Tickets purchased ahead of travel or events, as the revenue cannot be recognized until the actual offering has been redeemed i.e. a concert or a flight. This helps them to cover operating expenses and invest in initiatives that help to grow their business, such as promotions, marketing strategies, and customer experience strategies.

Payment Features 167

Payment Features Payments Payment Services SaaS Payments 167

Payrix

FEBRUARY 4, 2025

When a software company becomes an ISV, because theyve introduced payments into their environment, they must uphold the compliance requirements of the PCI DSS and empower their users to do the same. Learn more about PCI compliance management. Listen now Podcast What is PCI attestation of compliance (AoC)?

Payments 100

Payments Payment Services Merchant Services Payment Solutions 100

Payrix

DECEMBER 10, 2024

It will be important for software companies to look for software payments partners who can implement effective fraud monitoring and security technology, protocols, and ongoing support to ensure data is secure and ongoing PCI compliance is maintained. compliance to let this be your reminder to do so.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

User Pilot

APRIL 2, 2025

With Userpilot, you can set up event tagging and analytics to get quantitative data while running in-app surveys to learn why people do what they do. Protect customer data with the highest compliance standards Every data point you collect represents actual people, so safeguarding it is a must. Konstantin L., Mid-Market (51-1000 emp.)

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

User Pilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. TL;DR Event tracking is the monitoring of every interaction made by a user.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

Stax

AUGUST 22, 2024

PayFacs handle risk assessment, underwriting, settling of funds, compliance, and chargebacks which exposes them to greater potential risks. Major risk factors for PayFacs include fraudulent transactions, merchant credit risk, regulatory compliance, and operational risks. Let’s dive deeper into risk management practices for PayFacs.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

User Pilot

JULY 21, 2024

So you’ve decided to invest in Userpilot to bolster product-led growth , but you’re still unsure which Userpilot pricing plan to purchase? Data capture and event tracking. The Starter plan gives access to unlimited tracked events and 10 feature tags. Custom events and retroactive auto-capture are available on higher plans.

Technical Review 104

Technical Review Pricing Software Review Enterprise 104

User Pilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

SaaStr

APRIL 4, 2019

Because the business world is changing and your customers may demand that you run on certain locations and there are more and more regulations, compliance, GDPR, data residency that everyone in at a certain scale has to be compliant with. What about compliance? Eyal Manor : But there is a lot of investment in that direction.

Cloud 173

Cloud Scale Trends Machine Learning 173

User Pilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Software Review 52

Software Review Technical Review Systems Review Pricing 52

ChurnZero

MARCH 24, 2025

Every trend points to customer success becoming the growth engine of businesses, and since customer success typically owns NRR (net revenue retention) , tracking how the teams investments impact performance is also part of that need. 1: You notice your CRM holding your team back. Its inconsistent at best and inaccurate in the long run.

Technology 52

Technology Customer Success Scale ChatGPT 52

Clouded Judgement

JULY 17, 2024

Security Summary: Data centers require robust security measures to protect against physical and cyber threats, ensuring data integrity and compliance. Fire suppression systems are designed to activate automatically in the event of a fire, providing immediate protection to critical infrastructure. Securities and Exchange Commission.

Artificial Intelligence 196

Artificial Intelligence Systems Review Technical Review AI 196

User Pilot

AUGUST 27, 2024

Userpilot comes with default auto capture and low-code custom event tracking, making it good for less technical teams. Userpilot’s autocaptured events. Unlike LogRocket, Userpilot includes engagement features to trigger personalized in-app messages based on specific user properties and events—enhancing user engagement.

AI 105

AI Enterprise Pricing Engagement 105

FastSpring

DECEMBER 18, 2018

FastSpring Received Major Investment from Accel-KKR. Accel-KKR’s investment and on-going support will enable us to build a world-class ecommerce platform that powers billions of dollars in transactions and connects people globally in one digital economy. Achieved GDPR Compliance. The future looks bright in 2019.

Marketplace as a Service 90

Marketplace as a Service Sales Hiring Scale Leadership 90

User Pilot

FEBRUARY 21, 2024

Data security and privacy : Addresses increasing data breaches and cybercrimes, emphasizing the importance of robust data governance and compliance. Contracts : Facilitates complex data management and exchange with formal agreements, ensuring data integrity and compliance in large ecosystems. Survey sentiment analysis with Userpilot.

Trends 102

Trends Artificial Intelligence Data Outsourced Development 102

Sales Hacker

APRIL 1, 2021

Expanding internationally always requires significant investment and research. Markets most negatively impacted by the black swan event could no longer be viable if the crisis inhibits stability. As a final note here, don’t neglect world events outside of the pandemic. Unfortunately, the opposite is true.

Outsourcing Services 92

Outsourcing Services Payment Services SaaS Payments Transportation 92

User Pilot

MARCH 21, 2023

Web analytics focus on page views (outside the product), while application analytics concentrates on in-app events. The focus is on actions like swiping, clicking, or hovering, which we call 'events.' TL;DR Application analytics is the process of collecting and analyzing product usage data to inform product development.

Management 98

Management Technical Review Outsourced Development Mobile 98

Sales Hacker

DECEMBER 12, 2018

Sales enablement also is not only about supporting sales training events. Sales enablement leaders are realizing that event-based, one-and-done approaches to preparing their sales reps are both costly and woefully ineffective. Event-based sales training falls short for all constituents. The don’ts for sales enablement.

Sales Enablement 99

Sales Enablement Sales Hiring Sales Onboarding 99

FastSpring

OCTOBER 13, 2022

For example, while revenue dipped in June in most countries we studied, it increased in China, perhaps due to China’s annual 618 shopping event , the second-largest ecommerce day in the country. In general, regional data will give you a better sense of your return on investment (ROI) for any marketing campaign you run.

Payment Methods 148

Payment Methods Payment Solutions SaaS Payments Software Review 148