BetterCloud

DECEMBER 2, 2021

With their clever use SaaS automation, they adeptly balance employee experience and compliance. To compound this unique onboarding challenge, they needed to maintain processes for both sides of the business and comply with the many healthcare compliance requirements and secure its intellectual property and patient data.

compliance 59

compliance Healthcare Headcount Onboarding 59

Valuize Consulting

DECEMBER 17, 2024

Establishing effective yet efficient ratios requires aligning your CSM headcount with the mechanics of your customer lifecycle design including the definition of the CSM role in your company and the specific activities that achieve successful product adoption with your customers.

Technical Review 52

Technical Review Systems Review Headcount Scale 52

Stax

JULY 1, 2024

Yet it isn’t always cost-effective to hire an in-house team to manage payroll, especially for businesses with a small headcount. TL;DR Small businesses have specific payroll needs thanks to challenges such as growing headcount, limited resources, and a lack of internal payroll expertise.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods Payments 88

BetterCloud

APRIL 24, 2025

Ultimately, the inflated ratio translates to a tangible financial impact, through increased operational costs, potential compliance fines, and lost revenue opportunities. Looking to help your IT team without adding headcount? This slowdown impacts the entire business, limiting its ability to adapt and grow in a rapidly evolving market.

Cybersecurity 52

Cybersecurity Artificial Intelligence Headcount Government 52

Sales Hacker

OCTOBER 2, 2020

10% of companies that have reduced headcount have reinvested the savings into new sales technologies. Security and compliance. Airtight Security and Compliance. Security, privacy, and compliance issues are more complicated — and just as important — today as they’ve ever been. Real-time insights driven by AI.

Scale 139

Scale Engagement Sales Sales Enablement 139

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. Request a demo or sign up for a free account to see how FastSpring can help you expand globally almost overnight without adding headcount.

Payment Solutions 117

Payment Solutions Merchant Services SaaS Payments Payment Methods 117

Clouded Judgement

MARCH 22, 2024

” They’ll look at things like cost, scalability, compliance, etc. Headcount planning, budgeting, fundraising, etc can often be largely based on a top line plan. The most common product group put in this category is vector databases. Do you have ARR or ERR?

AI 190

AI Cloud Revenue Technical Advisors 190

BetterCloud

MARCH 17, 2025

This can quickly not only inflate your SaaS budget, but also introduce significant security and compliance risks. Check for SOC 2, ISO 27001, and other relevant security and compliance certifications. Allocations can be manual or automatic, depending on the headcount of users. Its a lifesaver for teams of any level.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

SaaSOptics

MAY 2, 2022

If you observe the average sales headcount of early-stage product-led companies, you’ll find that many have already laid the foundation of a hybrid model because (in most cases) a strong sales team is what ultimately allows them to scale and maintain their hold on the market. There Aren’t Many True Product-led Companies.

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

BetterCloud

JUNE 12, 2023

The executive team was pleased with the financial savings and the compliance team was relieved to have confirmation that users were being deprovisioned appropriately and in an automated system that avoids human error. As a public company with compliance top of mind, the IT team needs to ensure these applications are offboarded as well.

Headcount 52

Headcount compliance Onboarding Investment 52

Intercom, Inc.

JULY 12, 2018

As VP of Corporate Strategy at Twitter, Elad Gil was a key player as company headcount skyrocketed from 90 to 1,500 employees. This wasn’t Elad’s first experience with hyper growth – Google grew headcount 10x during his time as a product manager there – nor the last. What do you mean, and how do you navigate that challenge?

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

ChurnZero

DECEMBER 19, 2024

With CSMs working from spreadsheets, account teams using five different systems, a lack of repeatable playbooks, and a reactive approach to customer health monitoring, it was time for leading healthcare compliance analytics platform Protenus to scale and operationalize its customer success function.

Customer Success 52

Customer Success Scale Underperforming Technical Team Innovation 52

SaaSOptics

SEPTEMBER 14, 2021

In reality, one simple discipline can take your Financial Operations from good to great—with no additional cost or headcount. . Maintaining compliance will give your entire organization confidence in the metrics and numbers your team produces. What’s the secret? Be consistent.

Outsourced Development 60

Outsourced Development Point of Sale Headcount compliance 60

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

BetterCloud

NOVEMBER 4, 2021

The Security Specialist award goes to the SaaS operations professional who consistently keeps the organization’s security posture and compliance requirements top of mind and is vigilant about preventing data exposure. Ben Silber, the 2021 Security Specialist. This year’s winner is Ben Silber, VP of Information Technology and Security at 605.

Headcount 52

Headcount Innovation compliance Interviewing 52

FastSpring

MARCH 3, 2023

If your company sells physical products and/or services, you’ll need additional software and headcount to manage sales tax and transaction liability. SocialBee grew their monthly recurring revenue 2X and managed tax compliance by switching from Braintree to FastSpring. Related: Can SaaS Companies Afford to Ignore Sales Taxes and VAT?

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

BetterCloud

FEBRUARY 15, 2023

Even the giants like Amazon, Twitter, and Meta have been reducing headcount, with many other companies following in their footsteps. Sometimes, organizations do have processes in place to meet regulatory compliance measures like SOC 2 and ISO 27001.

Technical Review 52

Technical Review Azure Headcount Scale 52

ProfitWell

MARCH 27, 2019

With the chronic shortage in cybersecurity skills being compounded by the demand for better compliance, the traditional approach to security isn't scalable, sustainable, or rapid enough anymore. The old waterfall approach to web security is outdated, and Richard Harpur will be your guide to the new standard.

Travel 45

Travel Cybersecurity Headcount Entertainment 45

BetterCloud

APRIL 22, 2020

What are your rules around onboarding/offboarding, file sharing, lost devices , compliance , etc.? This might mean tweaking them as their companies grow, go public, undergo M&A , have new compliance requirements, etc. Would it save you headcount? To really do SaaSOps right, the first step is defining your SaaSOps policies.

compliance 52

compliance Technical Review Headcount Onboarding 52

BetterCloud

JUNE 22, 2023

Meanwhile, some companies might need one to improve their ability to prove compliance. And if you’re not quickly adding headcount, surfacing new operational efficiencies by automating day-to-day SaaS-related help desk operations and user lifecycle management can help keep costs in line, and profit margins stable.

Business 52

Business Operational efficiency. Finance Technical Review 52

Valuize Consulting

AUGUST 19, 2024

This role is crucial for organizations that aim to scale their CS efforts without a proportional increase in headcount. Regional Customizations: Addressing specific regional needs and compliance requirements. This includes: Time Zone Coverage: Providing support across various time zones to ensure timely responses.

Technical Review 52

Technical Review Systems Review Headcount Customer Success 52

SaaStr

OCTOBER 16, 2024

Security and compliance are strong, with Wiz turning down billions from Google. And we talked about security compliance. There is no downturn in security compliance. There is no downturn in security compliance. But Zscaler , CrowdStrike, Rubrik , for all of these folks in security compliance, there is no downturn.

Sales Hiring 317

Sales Hiring Scale AI SaaS 317

BetterCloud

APRIL 25, 2024

This is why many invest in a SaaS spend management tool like BetterCloud helps organizations streamline and optimize internal software spend, utilization, contracts, and compliance by effortlessly housing and visualizing your technology stack. Allocations can be manual or automatic, depending on the headcount of users.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

OpenView Labs

MAY 5, 2021

Mattermost is a different story, as Slack has been highly successful in the enterprise, but one element of Mattermost’s differentiation strategy is similarly on privacy and compliance. Compete on user segmentation (Ex: Slack/Mattermost). The other major front that Mattermost differentiates on is user segmentation.

Business 52

Business SMB Scale DevOps as a Service 52

BetterCloud

OCTOBER 21, 2019

Be able to explain in layman’s terms where all that data lives, for compliance reasons. Mark Settle, seven-time CIO and author, shared tips on building a security culture within IT, critical success factors for compliance, and a framework for gauging your personal development as IT leaders. Understand the technical intricacy.

Scale 45

Scale compliance Headcount AWS 45

BetterCloud

OCTOBER 21, 2019

Be able to explain in layman’s terms where all that data lives, for compliance reasons. Mark Settle, seven-time CIO and author, shared tips on building a security culture within IT, critical success factors for compliance, and a framework for gauging your personal development as IT leaders. Understand the technical intricacy.

Scale 40

Scale compliance Headcount AWS 40

Intercom, Inc.

JUNE 3, 2021

” I think the “Sure thing boss, give me more headcount” is obvious. Whereas if things are going well and you’re beating your targets and you can continue to invest in sustainable headcount growth next year, then I think there’s more opportunity to bet on something that will take place tomorrow.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

SaaStr

MAY 7, 2025

It’s a leaner, meaner Twilio, focused again on its core, with more AI but less headcount than before. Headcount Efficiency Has Improved Over the past 12 months, Twilio has reduced headcount by 10%, following a 25% reduction the year before. And its bets on AI seem to be paying off. Voice agents are a large growth vector.

Headcount 175

Headcount AI Scale compliance 175

USIO

APRIL 11, 2025

Built to Scale: No matter your transaction volume, automation grows with youwithout extra headcount. Stronger Compliance: With digital audit trails and real-time visibility, automated systems simplify financial reporting and regulatory requirements. Better Accuracy: Automated checks and balances flag issues before payments go out.

Payment Services 130

Payment Services Payment Solutions Payments Payment Methods 130

Sales Hacker

MARCH 10, 2025

He embraced what he now calls micro-coachinggetting deep into the details of each deal, guiding reps through every stage, and ensuring full compliance with their new playbook. While aggressive hiring can be tempting, a learning from Levelsets growth was the importance of hiring for leverage, not headcount.

Scale 73

Scale Sales Hiring Scaling AI Search 73

Sales Hacker

FEBRUARY 11, 2025

Um, in the old world, you basically downloaded a list of accounts and those accounts had things like industry, employee, headcount, headquarters, founded date, you would then get a list of contacts. network performance issues, regulatory compliance, and infrastructure expansion challenges, which means these are segments, Scott.

ChatGPT 84

ChatGPT AI Payment Methods Payment Services 84

Kellblog

AUGUST 20, 2023

So, when the schmumbleator TOTALs an additive measure, the value for the year will be the sum of the four quarters, whereas when it TOTALs a semi-additive measure, like headcount, the value will not be the sum of the four quarters, but instead the period value for the fourth quarter. This is not just about compliance, it’s about security.”

Marketing 95

Marketing VP of Engineering Headcount Government 95